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7 - 12 of 1,090 reviews
Reviewed 4 weeks ago

Worst experience at a hotel in ages. It’s 11:00 PM, we walk back to our room after checking in and it reeks of smoke. They refused to get us another room because they are “fully booked” even though there are clearly 4 rooms available and on the counter behind Taylor. The GM, Susie, was called and refused to speak with me about the situation. A refund at what is now midnight is all they can do.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Sudsandcrumbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2019

The swimming pool had a layer of brown algae throughout. The hot tub was lukewarm. Our room was so damp even though we left the air on the entire time. And you could tell it used to be a smoking room because it still lingered of stale smoke. The only redeeming quality was the friendly cleaning staff and the conscientious and knowledgeable shuttle driver

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2019

Shutlle service is disgusting. An hours wait at the airport is no fun.Saw cockroaches in breakfast room.
Only good thing is coffee (cheap) available whole day. Restaurant food is good and lots of choice of dreaft beer. Friendly staff except some who don't care. Would appreciatec if they took cas for payments.

Date of stay: August 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kishorchand1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2019

This was our first hotel of a bus tour. We arrived tired and in need of a freshen up, a meal and a sleep. the only thing we couldn't get was a meal. Everything else was more than satisfactory. The bed was exceptionally comfortable. We had to venture out at 9.30 in search of a meal. This hotel seems to be in a retail/industrial area. It was however a good night's stay.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank PhilJWPenrith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2019

Have stayed here multiple times and had no problem with the hotel. The restaurant has become a pub that opens at 4pm. We had the fish and chips that were ok but mostly the small menu is chicken. Our surprise came when we requested coffee. This food establishment does not serve coffee. Really. Had to wait over 15 minutes for service while staff was making time with a customer. Didn’t and won’t return.

Date of stay: August 2019
Thank SandyandBarney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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