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“Never again even if it is free”

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Ramada Tukwila Southcenter
Ranked #9 of 19 Hotels in Tukwila
Reviewed August 14, 2012

My flight got cancelled and Alaska airlines put us up in this hotel. I know it was nice for them to do that versus staying around at the airport but when I pulled the comforter down there were brown marks on the sheets. Absolutely not allowed for any hotel. Only had 4 hours in here so went to the other bed and slept on top of the sheets. Thinking the airport chairs may have been better.

  • Stayed: August 2012
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2  Thank bwb891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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815 - 821 of 951 reviews

Reviewed August 14, 2012

This hotel is hard to find without GPS. The neighbor's balcony looked into our room. The bathroom was dirty, the sink faucet leaked the entire time, even though reported to the desk. The pillows and beds were very uncomfortable. Not an enjoyable hotel. NEVER again. Best advice, find somewhere else.

Room Tip: Don't get a room next to one with a balcony, they can see you.
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  • Stayed: August 2012, traveled on business
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2  Thank Rod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

We got into Seattle late one night last week and we looked for a hotel on all sorts of websites...only to settle here. We paid quite a bit for one nights stay. The next day, we tried to see if we could get a better deal for the rest of the week, but they were unable to do anything for us as far as lowering their price somewhat. We did have a coupon that we used for one more night, which was almost half of the daily rate. For two nights, we paid about $250. Had to go to another hotel for the remainder of our stay.

Stayed: August 2012, traveled as a couple
Thank Ryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

My husband and I love staying here!! Every time we get away whether its a weekend or a stay and fly trip-this is the place we go to. We have stayed here many times over the years and it just keeps getting better. When you walk in the lobby its very inviting with a small area for lounging next to the fireplace. The staff is super friendly and always helpful! The rooms are spacious,clean and the beds are comfy-pillows are bit too fluffy but would rather them be fluffy than flat. The breakfast is great. They offer a little of everything from fruit and yogurt to waffles, eggs,biscuits and pastries. The gentleman that usually works the weekends is so helpful and friendly. Hes always keeping things filled and always keeping it clean & tidy. The shuttle drivers are very friendly and knowledgeable. When we plan to come to the area we don't both looking any further than the rivers Edge in Tukwila!

  • Stayed: May 2012, traveled as a couple
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Thank pcbailey24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sang L, Manager at Ramada Tukwila Southcenter, responded to this reviewResponded August 8, 2012

Thank you for your comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2012

I should know by now that Best Western hotels are "hit and miss". There doesn't seem to be a standard set by the franchise. But when a BW is advertised as a "plus" you expect at least the higher-end basics in your room.
Our room (and it's furnature) was worn and desperately needed an upgrade - the mirror needed to be replaced, the room needed new paint, and it lacked a mini-fridge, mircowave, basic stuff. The lobby was nice, so we expected more - but the rooms were a severe disappointment. I will say that we liked the room layout - it was nice to have a second mirror and sink. We could have used more wall outlets, but that was something we experienced every where we went - what is with no outlets for things like phone chargers and such?

The breakfast offered was mediocre at best; in general it looked promising, but the food tasted terrible. They offered the minimum and it showed.
While the staff were friendly, when I mentioned that I experienced extreme water temperature changes (during my shower that morning), no one offered a remedy or a refund of any kind. We got the same response when we mentioned that the a/c in the room was not working properly - that we had it at full power all night, and the room never got cool. "Im so sorry to hear that" was all we heard.
Our goal was to find a decent hotel that was away from the main traffic, away from the noise of down-town. Instead, we found an older hotel in an older neighborhood, and we wondered if the parking lot was monitored at all during the night. Although it was clean, the bulding both inside and out needs improvements. For what we paid, I think we could have done better.

Room Tip: If you need a fridge in your room, be sure to ask for one when you make your reservation. Do your h...
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  • Stayed: July 2012, traveled as a couple
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Thank PakehaCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sang L, Manager at Ramada Tukwila Southcenter, responded to this reviewResponded August 8, 2012

Thank you for your comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2012

Stayed for three days with two adults and two teenagers in double room. The location was far enough from the airport that there was no noise. The hotel shuttle will take you anywhere within a five mile radius, which is great. We were able to get a ride to/from the Museum of Flight, the mall and the light rail station (which takes you downtown). As long as you are not in a hurry (obviously airport transfers are first priority), taking advantage of this service will save you the cost of a rental car. Everyone was very helpful and friendly. There is a 7-11 a block away, plus several fast food restaurants within walking distance. Will definitely stay here again.

  • Stayed: July 2012, traveled with family
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Thank utahrampgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sang L, Manager at Ramada Tukwila Southcenter, responded to this reviewResponded August 8, 2012

Thank you for your comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012 via mobile

Close to airport, large mall and shopping area, not far from Seattle. Stayed here for 2 nights. Our room had a view of the pool. Bed was comfortable. Room was clean but a little outdated. Continental breakfast was average. The second day room key was asked for at breakfast, the first morning it wasn't. Check in and checkout was quick and pleasant. Did not try restaurant on site.

  • Stayed: July 2012
    • Value
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Thank spaqween
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sang L, Manager at Ramada Tukwila Southcenter, responded to this reviewResponded July 25, 2012

Thank you for your comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Tukwila Southcenter

Address: 15901 W Valley Hwy, Tukwila, WA 98188-5530 (Formerly Hotel River's Edge)
Phone Number:
Location: United States > Washington > Tukwila
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Tukwila
Price Range: $87 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Tukwila Southcenter 3*
Number of rooms: 146
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Also Known As:
Best Western Plus River`s Edge Hotel Tukwila
Best Western Hotel Tukwila
Best Western Tukwila
Best Western Rivers Edge
Tukwila Best Western

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