We had a wonderful weekend. The entire staff had been nothing but great...until checkout. The lady at the desk seemed to have a very big chip on her shoulder. We requested as late as checkout as possible (we requested it the night before, and they told us 2PM and to call down in the morning to let them know), and she rudely and hesitantly said that we can't stay past 1PM. I asked about the 2PM, and she said they were just too busy. Well, when we left, they were anything but busy. I can't imagine that extra hour would have backed them up. When I came down to check out, she was short, and blunt. She merely said "you're done," with no thank you or come back, or anything. Finally, we left our charger in the room, and my son (not quite a teen), asked if he could grab it, and he said that she was mean to him and said that he was not allowed to go back in the room. He asked if housekeeping could look, so she called them. They couldn't find it, so housekeeping let him check while being escorted. It's a shame that our wonderful stay had to end that way...and amazing how one rude person can change things so quickly!
- Official Description (provided by the hotel):
- Enjoy your stay at the Doubletree Suites by Hilton Hotel Seattle Airport – Southcenter, located only three miles from Seattle Tacoma International Airport (SEA), just south of the I-5 and I-405 intersection. Use the complimentary hotel airport shuttle bus service and ample parking facilities. You’ll receive a warm welcome to this Seattle airport hotel with a signature chocolate chip cookie and enjoy a wide range of amenities like high-speed internet access. The Doubletree Suites by Hilton Hotel Seattle Airport – Southcenter is conveniently situated for access to Seattle, Tacoma, Bellevue and the Port of Seattle. If you’re a business traveler, you’ll enjoy the proximity to major Pacific Northwest industries and corporations like Boeing facilities, Alteon, Microsoft, Weyerhaeuser and Starbucks. ... more less
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- Also Known As:
- Doubletree Hotel Seattle Southcenter