We just returned from a one night stay at this hotel and it was a very good experience. The hotel is right off of I-5 south of the Tacoma Mall. It is very clean and updated. Nice front desk staff, they even call you after you get settled to see if your room is ok. The rooms have comfy beds, updated linens, flat screen TV's, a microwave, refrigerator and small coffee maker, as well as plug ins for charging phones, etc. Free WIFI is easy to connect to. It looked like their work out area was nice and the pool was small but adequate for the kids. There is also a nice outdoor courtyard off of the pool that has tables and chairs.
The free breakfast was good but not the best I have seen. Waffle makers, sausage patties, pre-made omlets with cheese, oatmeal, cold cereal, pastries, fruit, yogurt, etc. They also offered free coffee, cider and hot chocolate by the front desk and fresh baked cookies in the evening. There aren't that many restaurants really close to the hotel. We did eat at the Great Wall Chinese Buffet that was right next door. It was pretty good, I did a separate review in the restaurants section.
The reason I didn't give this hotel 5 stars was that I specifically asked if we could get 2 rooms either next to each other or fairly close to each other since they don't have adjoining rooms and I didn't want my kids running down the hall to get to grandma's room but they put us in rooms that were a good ways apart. When I called down to the front desk and asked about moving she said they could put us in two rooms across from each other on the floor below - which would have been nice if they had just done that when we checked in. We ended up staying in our original rooms because my parents had already "settled in" their room.
Overall this was a great hotel and I would definitely recommend it and I would stay here again.
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- Also Known As:
- Hampton Inn And Suites Tacoma-Mall
- Hampton Inn & Suites Tacoma-Mall Hotel Tacoma
- Hampton Inn Tacoma
- Tacoma Hampton Inn