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“Second Stay as good as the first”

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Best Western Plus Tacoma Dome Hotel
Ranked #6 of 28 Hotels in Tacoma
Victoria, BC
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Second Stay as good as the first”
Reviewed May 14, 2009

Just a quick one-nigher here, and it was as pleasant as our first. Same level of service (they even let me check in early) and the breakfast buffet was again great. I noticed right away that they've had the elevators fixed since our last stay! They weren't super-slow anymore.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanAmCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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687 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
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English first
Eugene, Oregon
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 21, 2009

The staff was very friendly, the room was very clean and modern and the breakfast was great! I would definately stay again!

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepperr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 4, 2008

This hotel has customer service issues, big time. If you stay here and there happens to be a problem of any sort, count on the staff to not make eye contact, shrug their shoulders and pass you the Operations Manager's business card (since nobody in the hotel can make decisions without a "manager" or "supervisor"). Then here's the best part........the Operations Manager will hide from you in the back until you have left. See, they figure that travellers have to move on so as long as the Manager stays invisible, the issues don't have to be dealt with. The absolute WORST customer service I have ever encountered, ever. Save yourself the grief. If you want to be treated as a valued guest/customer, go stay somewhere else. There are lots of hotels in the area who take the business of providing their guests with comfortable, clean and safe accomodations seriously. Given that this hotel is right beside the Tacomadome and a very busy and noisy place when there's an event happening, you'd think they'd find a way to make their guests feel good about choosing to stay there. RUN!!

  • Liked — The room was quiet
  • Disliked — Unbelievable bad guest relations
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank westcoastgirl099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Hill, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 23, 2008

I found this hotel on the good reviews of TripAdvisor, and I wasn't disappointed at all! It was a four day stay and I was VERY impressed with the overall value for how nice the property is and the quite decent buffet style continental breakfast. The property was bright, modern, and cheerful.

The only small complaint I have is that the two small under-building parking garages can be somewhat scary, especially at night (as most parking garages are) even though they are pretty well lit, etc. It would be nice if they had someone patrolling the garages. I actually just parked close to the garage entrances which were usually empty (since elevators at other side), and walked out and around the building if necessary. Not a far walk at all if you're in the closest garage (which fills up the earliest though). But this is a small thing, and as long as you are aware of your surroundings and be smart about things, you should be plenty OK there.

Anyway, hope this helps. I would definitely stay here again if the opportunity presents that I'm ever in the area.

  • Liked — How nice it was for the price, nice free breakfast, free interent, convenience to highway
  • Disliked — Only slight concern: unpatrolled under-building parking
  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank nishiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 12, 2008

The Best Western Tacoma Dome is easy to find--right across from the Dome itself. The room was a bit small, but adequate for the three of us. We were visiting colleges, and the location very convenient to U Puget Sound. There was a recurring problem with key cards erasing themselves. Breakfast was very good as described by others.

  • Stayed October 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martiannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woods Cross, Utah
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 8, 2008

This hotel came with good reviews. The hotel is nothing to look at from outside but the inside is nice with marble flooring and tastful decor. Beds were about an 8 on comfort, smaller bathroom but clean. Cable, large rooms. The room key kept errasing next to my cell phone so I had to get a new one three times. The free breakfast in the morning is pretty good, eggs, sausage, bacon, biscuts and gravy, waffles, fruit, juice, all types of breads, muffins, donuts, coffee. One night the maid did not clean our room and make the beds, but when I told them they came and took care of us. Covered parking, easy freeway access. paid $89 a night Fri-Mon

  • Liked — free breakfast
  • Disliked — one night room not cleaned
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kameleondesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Oregon
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 17, 2008

Although I found the room pretty average, the bedding, fixtures and furniture were above average, very comfortable and good quality. Of primary importance to me was that there is a bar and restaurant on the premises, immediately off the lobby. Staff were very friendly and accomodating. Parking is very convenient, two levels of subterranean garage near the elevators.

One problem ... no movie channels, only basic cable. Another was that the lamp above my nightstand didn't work.

Overall, a pleasant experience.

  • Liked — compact, self-contained, bar & restaurant on premises
  • Disliked — location
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nekootis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Tacoma Dome Hotel

Property: Best Western Plus Tacoma Dome Hotel
Address: 2611 East E Street, Tacoma, WA 98421-1225
Phone Number:
Location: United States > Washington > Tacoma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Tacoma Dome Hotel 3*
Number of rooms: 160
Official Description (provided by the hotel):
The Best Western Plus Tacoma Dome is a full service, upscale, corporate hotel. Our 162 guest sleeping rooms are quiet, well appointed and designed for optimal guest comfort. Completely remodeled in 2006, our guest rooms are 100% non-smoking and feature complimentary high-speed Internet access, cable TV, in-room movies, clock radios, coffeemakers, microwaves, refrigerators, irons and ironing boards, and hairdryers. All of our guests enjoy complimentary deluxe continental breakfast. ... more   less 
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Also Known As:
Best Western Tacoma Dome Hotel Tacoma
Tacoma Best Western

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