Best Western is one of our family's favorite properties, however even though this is a
BW Plus it does not deserve the plus. I have been a long time rewards member so after
this experience I did in fact contact BW as to my displeasure. First the Pros: Value, it
is a very good. Cleanliness also good, Food, Exceptional especially the morning buffet
which comes with the price of the room.
Cons: the staff, other than the cleaning staff who did not speak English but were very gracious The Staff were Horrible, complacent, idle and total disregard for patrons. Upon check-in 3 - yes "Three" stood at reception and were unable to break up their conversation to begin our check-in. We stood by as they chatting on when I informed them that I was a BW Rewards member they smirked at our party, we had booked several room and if it were possible I would have left right then and there.
- Official Description (provided by the hotel):
- The Best Western Plus Tacoma Dome is a full service, upscale, corporate hotel. Our 162 guest sleeping rooms are quiet, well appointed and designed for optimal guest comfort. Completely remodeled in 2006, our guest rooms are 100% non-smoking and feature complimentary high-speed Internet access, cable TV, in-room movies, clock radios, coffeemakers, microwaves, refrigerators, irons and ironing boards, and hairdryers. All of our guests enjoy complimentary deluxe continental breakfast. ... more less
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- Also Known As:
- Best Western Tacoma Dome Hotel Tacoma
- Tacoma Best Western