We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (805)
Filter reviews
807 results
Traveler rating
232
278
183
63
51
Traveler type
Time of year
LanguageAll languages
More languages
232
278
183
63
51
Show reviews that mention
All reviewscar museumattending an eventwafflesunderground parkingplace to stayglass museumbest westernsfree breakfasteasy accessconvenient locationwould definitely stay here againclose to downtownfront desk staffbed was comfortablelight railbwsounder
Filter
Updating list...
711 - 716 of 807 reviews
Reviewed January 30, 2012

I had my wedding here at this hotel on 2/19/2011. Unfortunatley it was the same weekend as the state high school wrestling tournament and parking was a nightmare and prevented some of my guests from coming to my wedding. And the teenagers made it hard to sleep but we had to be up early the next day anyway to head to the airport. But that is the only bad thing I have to say. The food was great, they took great care of me and my husband. Made sure the day went by smooth for us. My friends still rave about the food. We had an italian buffet. Our room was great. We had a corner suite and even though the hotel was booked we still felt like they really made sure us and our wedding guests were happy. A big big big thank you to the staff at this hotel for helping make my wedding day so wonderful!

  • Stayed: February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Redheadseattlegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWBW, Owner at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded February 6, 2012

Thank you so very much for your kind comments. If there is anything we can do to help you please let s know. We really value your opinion and strive to improve our services from your feedback. Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2012

An elevator door shut on my girlfriend, did not reverse it motion and I had to forcibly push it open to release her. After trying to contact the hotel and finally Best Western management several times, I was finally contacted by hotel management. They promised me discounts, dinner, and a reduction in my room charge. This happened back in September 2011 and I have not received anything yet, though I have left at least 15 messages for the manager and general manager. I have even stopped by in person, but their was no manager on staff at 2pm on a Friday. In my opinion, this puts a huge black mark on Best Western as a hotel chain, considering they are forcing me to deal with the hotel management and won't work with me to resolve the issue. It is definitely a reason not to stay at this hotel and not to ever deal with their non-responsive management!!!!

Room Tip: Choose a room with a view of this hotel, it would be better than staying there!
  • Stayed: September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank poolmangmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWBW, Owner at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded February 6, 2012

We talked to our Elevator company regarding this matter and was confirmed that the doors can not close on with any object between them....too many sensors protecting objects between doord in the elevator.
Guest wants free room but we don't feel there was anything wrong happened.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2012

Hotel is infested with bedbugs! Has heavy air freshener smell. Bad experience

  • Stayed: January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Snootch85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWBW, Owner at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded February 6, 2012

Can you please tell me what name you booked at my property? I have not had ANY complaints or been able to verify your claim. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2012

We stayed here, seeking an affordable place to crash after First Night activities on NY Eve. Got a great last minute price. Checked in at 4 and the room was clean and available. It was a bit chilly but the heat was easy to adjust. The room had a microwave and a fridge--- big plus. Clean room with space for desk, coffee table, tv cupboard, queen bed, closet and bathroom. Front desk staff was friendly and pointed us to the light rail station. Only a 2 block walk away, this free service is a great asset. We rode the train to the NYE activities in the theater district. The train comes every 12 mins and is clean and safe. You could use this train to go to any downtown Tacoma attractions from this hotel. The free Breakfast was more than most continental free breakfasts. It included coffee, juice, biscuits and gravy, eggs and potatoes, sausage and bacon, waffle batter and irons to make your own waffles, bagels, muffins, cold cereal and a fruit cocktail (the kind you can get in a can). All in all, this place met my expectations and is a good value. If you are going to the Dome, it is right next to it. If you are going downtown, the light rail is a breeze. I would stay here again, and next time check out the pool and exercise center.

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank signmeup2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWBW, Owner at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded February 6, 2012

Thank you so very much for kind feedback. We REALLY appriciate all the advises and we do make changes to fit our guests need. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2011

While staying at the hotel we noticed they were still cleaning rooms at 4 p.m., there was no parking left in the parking lot A so we asked if we could park in lot B but they wanted us to either park outside where our car would not be protected or the place reserved for the shuttle. We were wanting to eat in the restaurant, which they didn't know until last minute if it was going to be open or not (which both the website and their information packets in the room showed they would be open daily) ended up not being open. We went to an event and came back thinking we could drink at the bar was also closed (but listed as being open both on the website and in the room packets). The staff came across as rude and didn't want to help, the only person who seemed nice was the lady working the buffet, which the food lacked (which I wasn't expecting much.) The other three people and myself who stayed here would not stay here again. I recommend that this would be a good place to stay if you have low expectations and going to an event at the Tacoma Dome, but don't plan on hanging around the neighborhood since it's all industrial. The rooms were fine, but both rooms didn't have working fans in the bathroom so it was inconvenient when showering.

Room Tip: Only stay here if attending an event at the Tacoma Dome and no expectations.
  • Stayed: December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWBW, Owner at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded February 7, 2012

Please note our bar is for hotel guests ONLY for concert nights. This guest was probably not registard as a hotel guest. A registard guest has access to ALL our facilities.

Please call us diretly to get the BEST rate and BEST room choices. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews