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Best Western Plus Tacoma Dome Hotel
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Reviews (766)
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All reviewstacoma domeunderground parkingcar museumattending an eventwafflesplace to staybiscuits and gravyparking lotfree breakfastlight railclean hotelconvenient locationclose to downtowneasy accesswould definitely stay here againbed was comfortableglass museum
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675 - 680 of 766 reviews
Reviewed December 13, 2011

This hotel is located one block from public train transit into Tacoma, but you would not want to go out at night and return late at night back to the hotel. Area is not residential nor commercial. Not sure what it is, but basically if you are seeing a show at the tacoma dome, this is the place to stay. Otherwise, go elsewhere unless you have a car and you are not a female traveling alone. Area is sketchy. Not well trafficked during day and vacant at night. Didnt see homeless or anything like that, but did see an empty syringe on the sidewalk down from the hotel. Otherwise the hotel is very nice, newly renovated, but while they have basic toiletries, best to bring your own if you want conditioner and shower gel. Rooms are clean and quiet. Doubtful that I would stay there again because of the area in which it is located.

  • Stayed: December 2011, traveled with family
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1  Thank getwhatyoupayfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWBW, General Manager at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded February 14, 2012

Thank you very much for your kind words about our property. We value your feedback and try our best to improve our services from your feedback. Please call us directly next time to get the best rate and room choice.

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Reviewed December 5, 2011

This is a very affordable hotel for the area. The rooms are clean and up to date. The hotel personnel and staff were all very nice and friendly. The bar was nice and quiet,the bartenders were fun people to be around. The food we had in the bar was not bad at all. Just don't ask for the soup. They never have any. All in all a nice place to stay.

  • Stayed: November 2011, traveled on business
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1  Thank HarleyDude5576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFWManager, Front Office Manager at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded December 8, 2011

Glad to hear your stay was pleasant. Our bar is one of our points of pride down in our restaurant area, it's good you found it so pleasant and relaxing. Our apologies about not having any soup. I'll let the kitchen know it's a desired item. We hope to see you again the next time you find yourself in Tacoma!

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Reviewed November 9, 2011

We stay here a lot and it is a very convenient location to see events at the dome and we like to scuba dive in the area.

Good points: Rooms are clean (the chamber maids at this hotel are the best), beds are just right (firm enough to be healthy but soft on top for comfort). The two elevators get you in and out fast when it is crowded at the dome. Security is good without making you feel corralled, Parking is reasonable with a big covered area to unload out of the rain.

The breakfast (while not gourmet of course) the the best "free" buffet breakfast around, lots of options for juice, breads etc and saves us lots of time and money going out. Scrambled eggs (some place near by only have HB eggs) and you can make your own HOT waffles with the hi tech waffle irons at at the buffet station. (Kids love this especially).

Bad points: the restaurant at dinner time needs help (literally), they are slow, the food is mediocre at best and pretty expensive and no one seems to know what is or isn't available that night etc.
Also the staff at the front desk can be a bit dim (depends on who you get).

Room Tip: Have a look at a couple first (I always do the first time)
  • Stayed: September 2011, traveled on business
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1  Thank Melbarsos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFWManager, Front Office Manager at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded November 17, 2011

I'm glad to hear you enjoyed your room and our breakfast. They're points of pride with our hotel, so it's good to read that you enjoyed them so. Our apologies for what sounds like a less-than-positive experience with our restaurant in the evening. We are constantly striving to improve our hotel, and one of those areas is in our restaurant. We hope that you'll come back and visit us again, and that when you do our restaurant will be better to your liking. Thank you again for your words about the hotel, they are greatly appreciated.

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Reviewed October 31, 2011

I had to stay in Tacoma for work. The room was little, I did not sleep at all. The woman at the front desk was very helpful tho in giving directions because the streets are all torn up with construction and detours. Thank you front desk!
The free breakfast -- I did not have time to partake. Tried to grab a yogurt but they didn't have any.
There is nothing close to this hotel so I felt very isolated. I would not recommend it for a single traveler as there is nothing to do in the evening and the streets do not feel safe. I guess if there is something at the Dome, this would be an OK choice.

Room Tip: I think all the rooms are probably pretty lame. Good luck.
  • Stayed: October 2011, traveled on business
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1  Thank bexnate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFWManager, Front Office Manager at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded November 17, 2011

I'm sorry to hear you had trouble sleeping in the room. Please, give us a call down at our front desk and we'll do whatever we can to make your stay more comfortable. As for the location, we offer a complimentary shuttle to anywhere within five miles of our hotel. Please, feel free to use it to go to dinner or to anywhere nearby (there are a variety of different attractions, if you're interested, ask us and find out). This is our safe and convenient option for our guests looking to enjoy the Tacoma area.

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Reviewed October 26, 2011

This is a perfect place to stay if you're going to an event at the Tacoma Dome. We got a taxi to get us to the concert, then realized we could have walked there faster. It's about a 5-10 minute walk at the most.

I'm kind of a hotel snob, but really had no problems with this hotel other than there is nothing to eat within walking distance (except for a convenience store). There weren't any restaurants open in the hotel after the concert was over, so we ended up eating at the convenience store. Not quite what I had in mind!

The hotel itself is clean, was reasonably quiet, and the front desk help was fine. There was one waitress in particular that went out of her way the next morning to help out, as I wasn't feeling so great after a night out partying. Kudos to her - it was really appreciated after a few too many cocktails.

Overall, it was better than I anticipated and wouldn't hesitate to recommend it to business travelers or concert goers.

  • Stayed: July 2011, traveled as a couple
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1  Thank islandwoods1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFWManager, Front Office Manager at Best Western Plus Tacoma Dome Hotel, responded to this reviewResponded November 17, 2011

We certainly are located close to the Tacoma Dome, we do take pride in that. For anybody else wondering, we are literally right next to the parking lot for the Dome itself. Apologies that nothing was open when you got back from your concert. We have a small shopping area just a couple blocks away called the "Freighthouse Square". It houses a large amount of different food vendors. If you're unsure the hours of the places there, or if you're looking for some place to eat, come down to our front desk, our employees will be more than happy to assist you in finding somewhere that is open and to your liking. Thank you for your compliments about our hotel and the breakfast. We hope to see you again the next time you come to an event at the Tacoma Dome.

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