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All reviews commencement bay water view train noise walking path puget sound water front quiche point defiance shuttle service waffles jacuzzi room west side restaurants within walking distance first floor close to downtown light sleeper nice breakfast
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Reviewed May 28, 2019

Overall, this is a nice hotel with clean, comfortable rooms. Silver Clouds are generally reliable in that way. The front desk staff was friendly and efficient. Unfortunately, I was disappointed by our room. We are locals who booked a night for a rare getaway. I was looking forward to pretty water views and quiet and calm. Instead, our room mainly faced Ruston Way, the train, and the industrial part of Tacoma. Given the location, I expected the noise of the train and boats, but there was other random noisiness on our side.

Also, we paid extra for a fireplace room, and I wouldn't recommend doing that. It is an electric fireplace with fancy lighting, but it didn't add to the ambiance of the room. It kicked out good heat, but ours started making a weird, repetitive, high pitched noise after running for a while, so we just had to turn it off for the night. It was later, and we didn't feel it would be worthwhile to contact the front desk about that.

For us it was fine but a bit disappointing, which is too bad. I was really looking forward to our stay. I would recommend this hotel only if you can request and get a room with a true water view. I wouldn't pay what we did for the same room again.

Room tip: Request a room with a true water view, away from the boardwalk and road.
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTMann122, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this reviewResponded May 29, 2019

Dear Megan,

Thank you for your recent stay and for taking time to provide your valuable comments. I am sorry you were not 100% satisfied with your stay. While we have taken many steps to minimize the impact of the trains and other noise associate with the waterfront, clearly you experienced other random noises which made it difficult to enjoy a relaxing night on the Tacoma waterfront.

Thank you for bringing to our attention the problem with the fireplace. I would like to offer you compensation for the fact it did not meet your expectations and was making noise. Please contact me directly at 253-272-1300 or email michaelm@silvercloud.com at your convenience so we can make this right for you.

Thank you again for your stay and providing this valuable feedback.

Michael Mann
General Manager

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Reviewed May 14, 2019 via mobile

Such friendly staff and great location! Shuttle service in the immediate area a definite perk! Nice waterfront view and commutable to Dukes chowder house. Saw deer from breakfast room. Hot buffet breakfast was included each am and coffee/ tea/ fruit in lobby all day.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Long K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTMann122, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this reviewResponded May 31, 2019

Thank you for your recent stay. We appreciate your kind comments and look forward to seeing you again soon. Thanks for posting the pictures of the deer outside the lobby windows. This is truly a special place.

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Reviewed May 7, 2019

We live in Tacoma and always wanted to stay at the Silver Cloud on the waterfront! We were not disappointed! This is not your typical hotel. The view is great. The breakfast tasted homemade and the breakfast room was beautiful and picturesque. The jacuzzi tub was worth it! The minute we got in our room we just sighed and relaxed and watched the sailboats!

Room tip: Request 3rd floor for the best view!
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Sunshine23908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTMann122, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this reviewResponded May 31, 2019

Great to hear you had a nice relaxing "staycation" here on the beautiful Tacoma Waterfront. So many great things to see and do down here, you'll always find something new and exciting. Thank you for staying with us and sharing your comments.

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Reviewed May 2, 2019 via mobile

We enjoyed the King jacuzzi room and the spectacular views. Our "staycation" was a success. The front desk staff from both shifts of our stay were wonderful, too. Thank you kindly for the incredible hospitality and peaceful environment.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank ztorus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTMann122, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this reviewResponded May 31, 2019

Happy Anniversary!! Thank you for spending it with us. Hope to see you on your 21st anniversary.

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Reviewed April 25, 2019

Great rooms and wonderful staff! Rooms all have great views - watched seals play outside of my room. Morning breakfast always has meat, potatoes, eggs,waffles, yogurt, fruits and cereals (hot and cold). Coffee in lobby and each room has refrigerator, microwave, and coffee maker. Great place to stay.

Room tip: All rooms have great views. Hotel is built on peninsula built into bay.
Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Navigator580818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTMann122, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this reviewResponded May 31, 2019

Great to hear you had an enjoyable stay with us. We too love to watch all the diverse wildlife that "visits" our location as well. Thank you for your stay. We hope we can be of service to you again in the near future.

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