Overall, this is a nice hotel with clean, comfortable rooms. Silver Clouds are generally reliable in that way. The front desk staff was friendly and efficient. Unfortunately, I was disappointed by our room. We are locals who booked a night for a rare getaway. I was looking forward to pretty water views and quiet and calm. Instead, our room mainly faced Ruston Way, the train, and the industrial part of Tacoma. Given the location, I expected the noise of the train and boats, but there was other random noisiness on our side.
Also, we paid extra for a fireplace room, and I wouldn't recommend doing that. It is an electric fireplace with fancy lighting, but it didn't add to the ambiance of the room. It kicked out good heat, but ours started making a weird, repetitive, high pitched noise after running for a while, so we just had to turn it off for the night. It was later, and we didn't feel it would be worthwhile to contact the front desk about that.
For us it was fine but a bit disappointing, which is too bad. I was really looking forward to our stay. I would recommend this hotel only if you can request and get a room with a true water view. I wouldn't pay what we did for the same room again.More
- Free Wifi
- Breakfast included
- Visit hotel website