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“Great view, relaxing stay” 5 of 5 stars
Review of Silver Cloud Inn Tacoma - Waterfront

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Silver Cloud Inn Tacoma - Waterfront
3.0 of 5 Hotel   |   2317 Ruston Way, Tacoma, WA 98402-5303   |  
Hotel website
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Hotel amenities
Special Offer
Free parking
Ranked #1 of 28 Hotels in Tacoma
Certificate of Excellence
Burlington, North Carolina
Level Contributor
152 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great view, relaxing stay”
5 of 5 stars Reviewed April 12, 2013

I actually selected this place based on reviews on TripAdvisor. I enjoyed my stay there, and only wish I could have enjoyed more time at this hotel.
The front desk staff were friendly and helpful, and made recommendations on dining establishments within walking distance when I asked (their recommendation was indeed good).
I was in a king-sized suite overlooking the water. The room was clean, the bed comfortable, and the view was lovely. The jacuzzi in the room was a nice addition, to help unwind from the neck tension that one encounters after a flight across the continent. The complimentary breakfast was good, with ample seating and newspapers provided for convenience.
I sincerely hope for an opportunity to return here.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Douglas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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491 reviews from our community

Traveler rating
    332
    111
    32
    13
    3
See reviews for
138
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
San anselmo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 10, 2013

Stayed at Silver Cloud one night while looking at University of Puget Sound with son. Good night's sleep. Breakfast and coffee were good and the breakfast area was attractive. Staff helpful. nice open airy feel to hotel, which is a cut above your typical chain.

Stayed April 2013, traveled with family
Helpful?
2 Thank Marinmamarocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuba City
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

This one is right on the water, beautiful view, great location and nice rooms. Also, they have one of the better continental breakfast buffets out of any hotel I have stayed at. They also have a rewards program which helps you earn free nights. It's a great deal! Check to see if they have a corporate rate or military rate there too, usually they do.

Room Tip: I don't think they had pool
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank AlleyJ-YC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marysville, Washington
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 8, 2013

We reserved a room at this beautiful hotel for just one night while we were in town for a concert at the EQC. When I made the reservation on their website we requested an early check-in. We arrived in Tacoma around 12:30 and our room was ready and waiting for us. This hotel promises a "water view" from all rooms and we were not disappointed. Right when we stepped into the room the view was breathtaking. The room was very nicely furnished and very clean without smelling like bleach or other cleaners. There was a small kitchenette and a nice bathroom as well. All in all we were very pleased with the room. Another bonus was that all windows in the room cranked open to allow us to smell and feel the water below. The rooms are very well insulated and very quiet. This hotel is directly across the street from railroad tracks and as long as the windows were shut you could hardly notice as trains went by. That was the one and only complaint that we had-we like to sleep with windows cracked and we were happy to have that option at this hotel right up until about 2 am when a train went flying by sounding its horn for miles... it about blew my husband out of the bed! As long as you keep the windows shut you'll be fine. This hotel is also right next to a beautiful walking, biking trail and is surrounded by a wonderful pier with easy access. One other thing to note: this hotel does not have a pool or hot tub. They do offer free washer and dryer and a small exercise room.

Room Tip: A higher room number is further out towards the water. Example #329 is further out over water that...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MamaMel73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
198 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed April 2, 2013

I'd give the Silver Cloud Inn a "5" but for an attitude problem we experienced on check in. The guy behind the desk wasn't particularly welcoming, seemed a bit arrogant, and (when we asked about a "good" place to eat near the Tacoma Dome) referred us to a food court that was smelly and unappetizing. It appeared that he thought we were only likely to appreciate mediocre food, and we're pretty sure he didn't have the correct information about mass transit to the Dome during a concert.

Anyway: the place was spotlessly clean, very comfortable (although the in-room heater was kind of noisy), had a great breakfast buffet (not just a Continental breakfast!), and every other staff member was friendly, competent, and helpful. We'll come back and just hope we don't get the same desk clerk.

Room Tip: Upper floor was quiet, nice views of the Olympic Peninsula. Don't be concerned about the proxim...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank HeadingOut98229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanOLeary, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this review, April 4, 2013
Dear HeadingOut98229,

Thank you for sharing your experience during your recent stay at the Silver Cloud Inn Tacoma. While I am happy that you were very pleased with most aspects of your stay, your initial interaction with our front desk clerk has me quite concerned. Part of our company’s mission statement includes a commitment to “friendliness and cleanliness.” I certainly sounds like I need to re-enforce this commitment with a member of my staff. Thank you very much for bringing it to my attention.
We are frequently asked for dining, drinking & transportation options in and around the Tacoma area. We always try to provide visitors with good information and several options relating to the experience they are seeking. I’m sorry that the suggestions we made did not match the experience you hoped to have. We will use your review of our property as a training tool to better serve all of our guests.
Thank you again for taking the time to review our hotel in this forum. We are very proud of the product and service we provide. If you wish to speak with me personally with regard to your stay you are more that welcome to contact me directly at the hotel. It would be a pleasure to chat with you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 1, 2013

Sunrise or sunsets over the ocean what more could you ask for. This Inn has IT , great employees, wonderful rooms and a very GOOD breakfast. Good coffee, real waffles, bagels etc. all good quality food.
Wonderful location, close to lots of restaurants (walking distance) pubs and other choices for lunch or dinner.
The Inn is in great condition, looks great for being 11 yrs old. They have kept it up to date very classic comfortable style.
When we come back to Tacoma this is where we will stay !

Room Tip: Sunrise or sunset ask for what you enjoy most.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank twobcurly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carson, Washington, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 23, 2013

I would definitely stay here again. The staff were friendly, the rooms are nice, the view is great (our room was right over the water), and they have a nice breakfast too. We got to watch people crabbing off the pier from our room. Location was very convenient too.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chelse R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Inn Tacoma - Waterfront

Property: Silver Cloud Inn Tacoma - Waterfront
Address: 2317 Ruston Way, Tacoma, WA 98402-5303
Phone Number:
Location: United States > Washington > Tacoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tacoma
#2 Business Hotel in Tacoma
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Silver Cloud Inn Tacoma - Waterfront 3*
Number of rooms: 90
Official Description (provided by the hotel):
Located in Tacoma's Old Town community is the Silver Cloud Inn Tacoma Waterfront, Tacoma's only waterfront hotel. Our hotel is conveniently located just two miles north of downtown Tacoma's amazing museum district, and is only 10 minutes from Tacoma Dome & Convention Center. All the hotel guestrooms have waterfront views with 55" flat screen TVs and include complimentary high-speed wired and wireless Internet access, microwaves, and refrigerators. A complimentary Silver Cloud Breakfast is provided in addition to our fitness and business centers. ... more   less 
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Also Known As:
Silver Cloud Inn Tacoma Hotel Tacoma
Silver Cloud Hotel Tacoma
Silver Cloud Tacoma

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