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“Beautiful Place to Stay” 5 of 5 bubbles
Review of Silver Cloud Inn Tacoma - Waterfront

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Silver Cloud Inn Tacoma - Waterfront
Ranked #1 of 28 Hotels in Tacoma
Certificate of Excellence
Marysville, Washington
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beautiful Place to Stay”
5 of 5 bubbles Reviewed April 8, 2013

We reserved a room at this beautiful hotel for just one night while we were in town for a concert at the EQC. When I made the reservation on their website we requested an early check-in. We arrived in Tacoma around 12:30 and our room was ready and waiting for us. This hotel promises a "water view" from all rooms and we were not disappointed. Right when we stepped into the room the view was breathtaking. The room was very nicely furnished and very clean without smelling like bleach or other cleaners. There was a small kitchenette and a nice bathroom as well. All in all we were very pleased with the room. Another bonus was that all windows in the room cranked open to allow us to smell and feel the water below. The rooms are very well insulated and very quiet. This hotel is directly across the street from railroad tracks and as long as the windows were shut you could hardly notice as trains went by. That was the one and only complaint that we had-we like to sleep with windows cracked and we were happy to have that option at this hotel right up until about 2 am when a train went flying by sounding its horn for miles... it about blew my husband out of the bed! As long as you keep the windows shut you'll be fine. This hotel is also right next to a beautiful walking, biking trail and is surrounded by a wonderful pier with easy access. One other thing to note: this hotel does not have a pool or hot tub. They do offer free washer and dryer and a small exercise room.

Room Tip: A higher room number is further out towards the water. Example #329 is further out over water that...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MamaMel73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 reviews from our community

Traveler rating
    385
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Bellingham, Washington
Level Contributor
203 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

I'd give the Silver Cloud Inn a "5" but for an attitude problem we experienced on check in. The guy behind the desk wasn't particularly welcoming, seemed a bit arrogant, and (when we asked about a "good" place to eat near the Tacoma Dome) referred us to a food court that was smelly and unappetizing. It appeared that he thought we were only likely to appreciate mediocre food, and we're pretty sure he didn't have the correct information about mass transit to the Dome during a concert.

Anyway: the place was spotlessly clean, very comfortable (although the in-room heater was kind of noisy), had a great breakfast buffet (not just a Continental breakfast!), and every other staff member was friendly, competent, and helpful. We'll come back and just hope we don't get the same desk clerk.

Room Tip: Upper floor was quiet, nice views of the Olympic Peninsula. Don't be concerned about the proxim...
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  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HeadingOut98229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanOLeary, General Manager at Silver Cloud Inn Tacoma - Waterfront, responded to this review, April 4, 2013
Dear HeadingOut98229,

Thank you for sharing your experience during your recent stay at the Silver Cloud Inn Tacoma. While I am happy that you were very pleased with most aspects of your stay, your initial interaction with our front desk clerk has me quite concerned. Part of our company’s mission statement includes a commitment to “friendliness and cleanliness.” I certainly sounds like I need to re-enforce this commitment with a member of my staff. Thank you very much for bringing it to my attention.
We are frequently asked for dining, drinking & transportation options in and around the Tacoma area. We always try to provide visitors with good information and several options relating to the experience they are seeking. I’m sorry that the suggestions we made did not match the experience you hoped to have. We will use your review of our property as a training tool to better serve all of our guests.
Thank you again for taking the time to review our hotel in this forum. We are very proud of the product and service we provide. If you wish to speak with me personally with regard to your stay you are more that welcome to contact me directly at the hotel. It would be a pleasure to chat with you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

Sunrise or sunsets over the ocean what more could you ask for. This Inn has IT , great employees, wonderful rooms and a very GOOD breakfast. Good coffee, real waffles, bagels etc. all good quality food.
Wonderful location, close to lots of restaurants (walking distance) pubs and other choices for lunch or dinner.
The Inn is in great condition, looks great for being 11 yrs old. They have kept it up to date very classic comfortable style.
When we come back to Tacoma this is where we will stay !

Room Tip: Sunrise or sunset ask for what you enjoy most.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank twobcurly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carson, Washington, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 23, 2013

I would definitely stay here again. The staff were friendly, the rooms are nice, the view is great (our room was right over the water), and they have a nice breakfast too. We got to watch people crabbing off the pier from our room. Location was very convenient too.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chelse R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angleton, Texas
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

I recently traveled to Tacoma to photograph a wedding in late December. The bride and groom had reserved a view room for me at this hotel. It was wonderful!

You see, as a photographer and traveler, all I really want from any room is for it to be clean with a clean bathroom and to have a desk on which I can place my laptop so I can get work done. The free WiFi, the coffee maker, mini-fridge, flat-screen TV and beautiful view of Commencement Bay were the icing on the cake.

During my 2-night stay, I found no fault with anything in my room or in the hotel. This place serves a free continental breakfast from 6AM to 9AM that includes cereal, toast, bagels, sausage, scrambled eggs, make-your-own waffles with a wafflemaker, juice and coffee, and probably some other items about which I am forgetting to list. A free daily paper is also left at the door of each occupied room.

There's a walkway all the way around the outside of the hotel, with beautiful views of Commencement Bay. The hotel itself is easy to get to, and it's located near the part of Tacoma called "Old Town", with easy walking access (mostly uphill) to various shops and eateries. It's also a short drive distance from the hotel to other shops and restaurants. The beautiful and quiet Chinese Reconciliation Park is a short walk away, with great views of the bay.

Desk reception was friendly, courteous, and helpful, and there is plenty of parking around the hotel. There is an in-house fitness room which I did not access. And aside from the continental breakfast, there is no in-house restaurant or bar, so keep that in mind if those are things important to you.

If I am ever up that way again, this is the hotel at which I will definitely stay. It has easy in-out access and is not too far away from such places as the Tacoma Museum of Glass.

Room Tip: Ask for a water view room. Mine was on the third floor at the end farthest away from the elevator.
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  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RebeccaL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 28, 2012

We just stayed three days at the Silver Cloud Inn Tacoma and had a very pleasant visit. Our room was on the third floor right on the water with panoramic views of the Sound. I did not notice the noise noted by some reviewers but we were out of the room for family visits and seasonal functions quite a lot. We did, however, enjoy the fireplace and the welcoming coziness of the room when we came in from the rain late at night. The breakfast was more than adequate and we will definitely stay there again when visiting family in the area.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lsdMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 18, 2012 via mobile

Not a chain place which to some business travelers is a negative...need those points! However for a relaxing place to hang out on an otherwise hectic business trip the Silver Cloud hits the mark. Views are great and the staff is very nice. Very clean. Fitness facility below average and the breakfast is so-so. For a great breakfast head five minutes up the hill to Knapps!

Stayed December 2012, traveled on business
Helpful?
1 Thank Ken N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Inn Tacoma - Waterfront

Property: Silver Cloud Inn Tacoma - Waterfront
Address: 2317 N. Ruston Way, Tacoma, WA 98402
Phone Number:
Location: United States > Washington > Tacoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tacoma
#2 Business Hotel in Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Silver Cloud Inn Tacoma - Waterfront 3*
Number of rooms: 90
Official Description (provided by the hotel):
Located in Tacoma's Old Town community is the Silver Cloud Inn Tacoma Waterfront, Tacoma's only waterfront hotel. Our hotel is conveniently located just two miles north of downtown Tacoma's amazing museum district, and is only 10 minutes from Tacoma Dome & Convention Center. All the hotel guestrooms have waterfront views with 55" flat screen TVs and include complimentary high-speed wired and wireless Internet access, microwaves, and refrigerators. A complimentary Silver Cloud Breakfast is provided in addition to our fitness and business centers. ... more   less 
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Also Known As:
Silver Cloud Inn Tacoma Hotel Tacoma
Silver Cloud Hotel Tacoma
Silver Cloud Tacoma

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