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“Beautiful, modern hotel”
Review of Hotel Murano

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Hotel Murano
Ranked #3 of 28 Hotels in Tacoma
Certificate of Excellence
Anacortes, Washington
2 reviews
“Beautiful, modern hotel”
Reviewed November 26, 2013

This was my third stay for business travel at the Murano, a beautiful, modern hotel in a revitalized, clean and vibrant downtown Tacoma. Step out of your vehicle and you are greeted immediately by their friendly staff. The hotel is immaculate, easily accessible, and they have the most comfortable beds of any hotel I've visited in western Washington. Our 11th floor room had an amazing view of Mt. Rainier. The restaurant produces excellent meals at a great value, and the hotel is within walking distance of a variety of restaurants and attractions.

Room Tip: The corner suites are lovely with walls of windows.
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Stayed November 2013, traveled on business
Helpful?
Thank JulieLindsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 27, 2013
Third time's the charm! We're honored you think we have the most comfortable beds in western Washington.

We work hard to create a modern vibe while still wanting our guests to feel at home, so it sounds like we hit the mark!

I'm glad you got to experience the beautiful view of Mt. Rainier as well. We're lucky to have such a great location. If you need a getaway during the holidays, please keep us in mind!

All the best,
Stan Kott, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Overland Park, Kansas
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 20, 2013 via mobile

We were in town for business and stayed at the Hotel Murano for the night. It is the perfect location, particularly for groups performing at the Broadway Center / Pantages, which is an easy four block walk down Broadway. The Hotel Murano is a gorgeous, unique boutique hotel with an incredibly accommodating staff. The room service hours and options are fantastic and the food arrived quickly. There is a lovely spa off of the lobby for anyone who has a little extra time to enjoy it!

I would definitely recommend this hotel if you find yourself in Tacoma!

Stayed November 2013, traveled on business
Helpful?
Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 22, 2013
Thank you for this thoughtful feedback, Stacy! We're so glad you enjoyed your stay.

It's wonderful you got a chance to experience our fun amenities! Next time you need a getaway, our door is always open.

Take care,
Stan Kott, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 17, 2013

We were in town for a concert and needed a hotel for the night, This Hotel went way beyond our expectations. The staff was very helpful and friendly. The rooms are very comfortable and clean. The bonus is that there are featured glass artists on every floor. We walked the whole hotel and saw all different types of glass art. It was like going to a museum! The rooms are decorated in a modern style. We will stay here again and will recommend it to all of our friends and family. It is a rare gem of a hotel!

Room Tip: King size beds were very comfortable and all floors were quiet.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reynolds750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 18, 2013
We're honored to be a "rare gem" in Tacoma. It's wonderful you got a chance to explore our glass art collection — hope you enjoyed it!

I'm so glad you appreciated our style, but, still felt at home. We look forward to seeing you back here soon!

Take care,
Stan Kott, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
1 review
Reviewed November 11, 2013

Exquisitely designed rooms, fabulous view, excellent lounge and restaurant. Hip but homey and comfortable. Nice staff! We have stayed here twice to visit our daughter and will return for graduation. The spa experience was great too!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Char H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 13, 2013
"Hip but homey"—we love that, Char! Thanks for spreading the word about us.

Looking forward to hosting you and your family again soon.

Take care,
Stan Kott, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yakima, Washington
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 9, 2013

This made for a nice business stay. The room while on the small side was nicely done. The bed was comfortable and the bath products were great. Check in and check out was quick and easy. No lines either time. Also, there is self parking adjacent to the hotel for $15 a day. Each floor has its own artist designed theme. The furnishings in the room were modern and minimal in design and everything worked. The bath has a vessel sink and a glass countertop and marble floor and shower. The water pressure was great for showers. The room appeared to be pretty clean overall, nothing stood out as glaringly ignored by housekeeping. However, I noticed that the metal stand on which the glass top of the vanity in the bathroom sat, along the front edge where you would stand in front, had a layer of lint and/or gunk built up, so it is something that housekeeping must miss frequenly in cleaning. A couple nit picking things, the ice bucket plastic liner was smaller than the ice bucket so it kept wanting to slide out and there was no refrigerator in the room. There was however a coffee pot and a selection of hot drinks. You could hear noise from other guests at times, either in baths or through walls or floors. Overall, really no big complaints with this hotel or the room itself. It made for a comfortable stay.

Room Tip: There don't apppear to be a lot of rooms on each floor so any of them are a short walk from the...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DBinYak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 11, 2013
We're glad you had an enjoyable stay with us! Above all else, we want our guests to feel taken care of, so it sounds like we hit the mark.

Thanks for complimenting our furnishings — we work hard to create a modern vibe, while still wanting our guests to feel at home!

I'll definitely take note of your concerns regarding the areas of your room that still needed cleaning. Our guests should always feel clean and comfortable.

I appreciate your feedback and hope you'll stay with us again whenever you're back in Tacoma!

Take care,
Stan Kott, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 7, 2013

Efficient individually decorated rooms (and floors) that are quiet too! The glass art work is a treasure and it is located throughout the hotel. The hotel is located near the art and history museums and theatre district so you can walk to them easily. Related to location, I took the bus from SeaTac and used the Link and was at the door of Hotel Murano in 50 minutes for $3.50. The hotel restaurant (the Bite) is very good and there are plenty of wonderful dining options in walking distance as well. Tacoma has a different feel from Seattle, well worth the experience.

  • Stayed November 2013, traveled with friends
    • Value
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Helpful?
Thank GFP32999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 8, 2013
Thanks for letting us know how we're doing! We're so glad you're impressed with our modern yet comfortable hotel.

I appreciate you giving BITE a try — sounds like you had a wonderful time. We'd love for you to stay with us again soon!

Take care,
Stan Kott, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2013

We stayed here for my boyfriend's birthday on May 31st, after a fabulous round of golf at Chambers Bay golf course. The room was spacious and minimal but very comfortable. The hotel lobby is very cool, and we ate at the chic in house restaurant Bites for the birthday dinner, followed by some cocktails at the lobby bar. Walked to the glass museum and the Chihuly bridge.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stan K, Manager at Hotel Murano, responded to this review, November 6, 2013
Thanks for this glowing endorsement, Kay! We love helping our guests celebrate special occasions, and it sounds like your boyfriend had a wonderful birthday.

Come back and see us next time you're in Tacoma!

Take care,
Stan Kott, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Murano

Property: Hotel Murano
Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Location: United States > Washington > Tacoma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Official Description (provided by the hotel):
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 
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Also Known As:
Murano Hotel Tacoma

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