I booked a room in August for a conference at this resort in mid October. When I checked in they didn't have the room I requested and I was given a handicapped room. The shower head was so loose that it only sprayed the wall behind it. I called the desk several times and asked for a different room, but they wouldn't move me because they didn't have another room like what I was in. I tried, unsuccessfully, to convince the desk clerk that I didn't need a handicapped room and any room with a working shower would do. NO LUCK! I finally got a maintenace man to kind of tighten the showerhead so that I could take ashower. Next obstacle, the tv. I couldn't get any channels and again no help from the front desk and they eventually sent a bellman up to fix it. After he fixed it, he looked at me like I should tip him. I didn't and got the "pig eye" stare from him every time I saw him for the rest of the stay. The next day I ran up to my room in hte middle of the afternoon to get something and found my door propped open. No one was in the room and there was no maid cart in the hallway. Everything of mine seemed to be there, so I closed the door and left. If you want to try to talk to a manager, good luck. I asked a couple of times and they were always busy. If this conference is held at this resort again next year, I'll skip it.
- Official Description (provided by the hotel):
- Located a short ferry ride from Seattle, on the Kitsap Peninsula, the Clearwater Casino Resort offers everything you need for a getaway, conference, wedding, golf tournament, and more. As the only waterfront Casino Resort in the Seattle area, you’ll find a wide array of luxurious amenities. A 183 room Hotel-Resort, full service spa, high tech meeting spaces, six restaurants, four bars, entertainment, 18 hole golf course and the excitement of casino nightlife with table games, slots, keno, poker and much more. In keeping with the vision of the Suquamish people and Chief Seattle, the resort and surrounding area celebrate Northwest Native American culture and tradition. Salish artwork and historical images are featured throughout the property where guests can learn about the distinct history and culture of the Suquamish Tribe. ... more less
- Reservation Options:
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- Also Known As:
- Clearwater Hotel Suquamish