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“Amazing Service!!!!”

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Hilton Garden Inn Spokane Airport
Ranked #5 of 46 Hotels in Spokane
Certificate of Excellence
Chicago, United States
2 reviews
“Amazing Service!!!!”
4 of 5 bubbles Reviewed January 29, 2014

I am in the Spokane area every 4-6 weeks and this has become my home away from home. While the rooms are getting to be a bit outdated, they are always clean and comfortable. The beds are great and the rooms very large. I like that room service is always quick (If you are lucky enough to have Jennifer assist you, you will not be disappointed - she has an amazing customer focused attitude and is always extremely helpful). Because the service is consistently great, I choose this hotel over any other hotel in the area, including the Northern Quest Casino.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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583 reviews from our community

Traveler rating
    343
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    9
See reviews for
133
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Coalton, United States
2 reviews
5 of 5 bubbles Reviewed January 26, 2014

I stayed at the Hilton Garden Inn for 5 nights while there on business. The Hotel Staff was very kind and courteous, making me feel at home constantly. I would not hesitate to stay again. In fact, I plan to do so on my next trip in February.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Majel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed January 9, 2014

Excellent location to overnight close to Spokane Airport with easy acess to I-90 & airport. Hotel in very good condition with restaurant service until 10PM & breakfast at 6AM. I had car but was offered 24 hour shuttle service if I had wanted to return my car early. Staff friendly & willing to go extra mile to assist travellers. Rooms well appointed - quiet & comfortable.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, United States
1 review
5 of 5 bubbles Reviewed January 6, 2014

don't waste your time eating dinner somewhere else. The food and service here is great. The hot tub was hot and very clean, and open 24 hours. The airport shuttle was very nice and the driver was great. Extremely clean rooms. This isn't a 5 star resort, but a very nice quality hotel with great service.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, United States
2 reviews
4 of 5 bubbles Reviewed January 2, 2014

Overall excellent hotel I have used numerous times. The only issue was the housekeeping not being informed of my late checkout. 2 different housekeepers did not heed the Do Not Disturb sign on the door and attempted entry. Late checkout was not communicated to housekeeping.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed December 26, 2013

I have been dissatisfied since HH changed their benefits for HH members. However, I will continue to stay at this location. The restaurant provides top customer service, and no need to go elsewhere. The park and fly option is so helpful and friendly. Front desk staff remembers clients. Complimentary refreshments in the lobby are an added bonus.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, British Columbia
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 26, 2013

We stayed at this hotel in early Dec.2013, I liked everything about it, they supply a shuttle to the airport and casino with pick up. The beds are very comfortable ,rooms are large and clean. They have a great breakfast available (at a cost). The staff were friendly,efficient and helpful. If your in Spokane to shop it is aways out of the city, we would use this property again if we were using the airport or going to the casino

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Spokane Airport

Property: Hilton Garden Inn Spokane Airport
Address: 9015 W Highway 2, Spokane, WA 99224-9413
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Spokane
#5 Family Hotel in Spokane
#6 Business Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Spokane Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Hilton Garden Inn Spokane Airport is conveniently located 1.5 Miles north of the Spokane International Airport along Hwy. 2 In West Spokane. This two-time Inn of the Year winner prides itself on providing the best service and best accommodations to every guest. Enjoy the full service Garden Grille(R) & Bar for local cuisine and spirits. The Hilton Garden Inn Spokane Airport provides a wide variety of amenities that are well suited to the business or leisure traveler. Enjoy FREE Park'n Fly with one night's stay, 24-hour indoor pool and whirlpool, evening room service, gift shop and more! When visiting Spokane, WA be sure to stay at Spokane's only Hilton Garden Inn! ... more   less 
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Also Known As:
Hilton Garden Inn Spokane Airport Hotel Spokane
Hilton Spokane
Spokane Hilton Garden Inn

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