my daughter and I stayed for five days and per the food service menu it stated that we could order room service between 5-9 pm. My daughter called at 8:05pm and stated we would like to order room service. Not even asking what we wanted she was told that they were to busy and hung up . After talking to management the next morning we were just told that they did not do room service when busy even though it was advertised. We were never talked to by management and three days later when we went home they still had not contacted us to apologize us for the rude attitude or false advertisment.
- Official Description (provided by the hotel):
- Exceptional has never been so affordable! Overlooking the Spokane River, you’ll enjoy easy access to Downtown Spokane and River Front Park. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa, Sauna, Steam Room & Fitness Center. ... more less
- Reservation Options:
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- Also Known As:
- Oxford Suites Downtown Spokane Hotel Spokane
- Oxford Hotel Downtown Spokane