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“Son's wedding weekend”

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Hotel RL by Red Lion Spokane at the Park
Ranked #26 of 46 Hotels in Spokane
GreenLeadersSilver level
Danville, California, United States
2 reviews
“Son's wedding weekend”
Reviewed October 13, 2013

We stayed 3 nights at the Red Lion while in town to celebrate our son's marriage. There was a block of rooms reserved for the wedding guests and we all had a great experience. The people at the front desk were always pleasant and accommodating of any requests that we made. We all wanted to eat together and the restaurant staff was consistently very pleasant and helpful, even when our numbers were overwhelming. Our room was clean and very nice - a great place to get ready for our son's wedding. Thank you for contributing to a wonderful wedding experience for us and for our wedding guests!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgeann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 16, 2013
Thank you so very much for the positive comments regarding your recent stay with us. We are so thankful you chose are venue to celebrate such a special occasion and we hope to welcome you back in the near future.


Regards.


Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (421)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Spokane
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 13, 2013

Attended a conference here for two days. Incredible hospitality. Never ending supply of coffee and tea. Restrooms clean. Toilets worked. Spotless granite sink area in a room separate from the toilets. These things matter! Conference rooms were great and there was ample seating in the lobby with plenty of charging plugins. Free WIFI. All meeting rooms on one floor. Perfect for a conference of about 300 people. Could not have been treated better. I know a lot of this is due to the local arrangements team, but the Red Lion certainly did their part as well to make this a most comfortable venue! The meals were outstanding and met the needs of vegetarian, gluten free, vegans, lactose intolerant, carnivores, herbivores, and omnivores all! Thank you Red Lion!

Room Tip: I can only speak to the conference rooms and they were excellent!
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank docpolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 16, 2013
Thank you for your comments! I am truly glad you enjoyed all that our hotel has to offer! We hope to welcome you back so that we may again, exceed your expectations.


Regards,

Brent A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2013

My husband and I stayed 2 nights for the concert and shopping. The location is great - just a short 5 minute walk to the concert venue. We had stayed here earlier in the year, also for a concert. We had had a great room (for less money) and the only complaint was the rotting Chinese food that had been in the fridge for a long time, from the looks of it. This time we were on the bottom floor. The room was old and had a smell to it. The bathroom floor was dirty and looked like it had not been vacuumed or washed, especially in the corners. The tub took forever to drain. Again, the fridge was dirty and had crumbs and containers of moldy dip inside. We spent the day shopping before the concert and returned about 4pm. Our room still had not been made up. I understand that the hotel was full and very busy - perhaps extra staff was in order. Parking was at a premium and I think it should be free if you are staying at the hotel. The bed was comfortable and the room was quiet so no complaints there. The staff was also very friendly and helpful, especially at the front desk.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 15, 2013
Thank you so very much for your comments reagrding your stay. I apologize that you came across cleanliness issues during your stay. We value each and every comment that our guests give us as it assists us in getting better in all areas.

Regards,

Brent A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 12, 2013

I stayed overnight at the Red Lion for a conference. My daughter and her kids came along. The Red Lion staff provided us early check-in and late check out at no cost. This really helped with the kids. The hotel is conveniently located near River Front Park and we had fun strolling through the park on breaks. The room had a nice view. I did feel like the room cleanliness could be improved as we found a used cup by the bed and a tub that wasn't quite clean. Overall we enjoyed our stay and will come back again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank watraveler49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 16, 2013
Thank you for your comments! We hope to welcome you back in the near future.


Regards,


Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Kelowna, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 11, 2013

Spent 2 nights at this hotel. Were there for the Bon Jovie concert and a shopping trip, our room rate included parking. View of pool and park was nice. Bathtub was stained and after the first night no one cleaned our room. There were 4 women in the room and we had used all the towels. When we checked out I spoke to the director of rooms and he deducted $30. from our bill. Our room rate included the buffet breakfast and one of my friends must eat gluten and lactose free. The staff were very accommodating for her and did not charge anymore money. The free shuttle back and forth to the concert was great as well. The rooms were extremely quiet. When we got home we realized we had left 3 jackets in the closet of our room. Made a phone call and they are having them Fed Exed to us. Again, very accommodating. Would definitely stay here again. Problems can happen anywhere and the staff did everything they could to correct the problems.

Room Tip: Nice view from 5th floor
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marlene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 12, 2013
Thank you so very much for your response regarding your recent stay with us. I wanted to take the time to apologize for the cleanliness and the lack of Maid service you came across during your stay. Bringing up these issues allows us to provide a solution and to make sure that it doesn't occur in the future. We hope to welcome you back in the near future.

Regards,

Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranbrook, British Columbia, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 8, 2013

We stayed at the Red Lion for the Bon Jovi concert because it was close to the arena. The room was dated and in need of repair. The closet door was off the tracks, the bathroom ceiling light fixture was open with n,y a bulb and no fan. The bed was comfortable and I liked that I didn't really hear other people too much around us. The lounge was not properly staffed and those that were there seemed unorganized and one in particular made us feel bad because another waiter,took our order that was suppose to be hers. The hotel was sold out with guests in for the concert and after when everyone came back and wanted to have some appies and drinks the lounge was packed and there was no othe option. You would think a hotel that is sold out with guests would staff the lounge and restaurant appropriately and keep the restaurant open. For the price of $149.00 each night it was very poor value. Staff were very friendly and helpful, just not enough of them. Likely will not stay again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jody D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 12, 2013
Thank you for your response! I apologize that you came across some service as well as room issues during your stay. We value each and every comment from our guests and we hope to welcome you back in the near future.


Regards,

Brent A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
209 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 8, 2013 via mobile

Didn't stay the night here but had a job interview for another company in the conference room an multiple other rooms. Nice secure parking lot though they do charge for parking on top of your stay. Very friendly staff with multiple shuttles. Great access to downtown area by the river and all the other great attractions. Very clean everywhere I went. If you have an event to hold I would highly recommend them.

Stayed October 2013, traveled on business
Helpful?
Thank Engine40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent A, Front Office Manager at Hotel RL by Red Lion Spokane at the Park, responded to this review, October 9, 2013
Thnak you so much for your great comments. We hope to welcome you back to stay with us in the future.

Regards,

Brent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel RL by Red Lion Spokane at the Park

Property: Hotel RL by Red Lion Spokane at the Park
Address: 303 W. North River Drive, Spokane, WA 99201-2255
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Spokane
#14 Business Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel RL by Red Lion Spokane at the Park 3.5*
Number of rooms: 402
Official Description (provided by the hotel):
Explore Spokane as a local. Hotel RL by Red Lion Spokane at the Park, located on the banks of the Spokane River, is your key to downtown Spokane. Our new modern guest rooms and suites lie steps away from Riverfront Park and local attractions like the Spokane Convention Center and some of the city's best restaurants and cafes. We have all the features you need, like complimentary Wi-Fi and craft amenities. Curiosity is the only compass you will need. Grab a cup of free coffee from Victrola Coffee Roasters, located onsite at Hotel RL, for some of the city's best artisanal coffee, and enjoy it alongside local artists at The Living Stage. A hub for community engagement and entertainment, The Living Stage hosts local artists, musicians, speakers and more. When you're ready to see more of Spokane, take advantage of our onsite bike rental and explore the city at your own pace. Business and event travelers will enjoy Spokane's best event space at Hotel RL. With over 30,000 square feet of flexible meeting space, you'll also be able to host an intimate meeting or a large banquet celebration. Catering and AV equipment are included by our professional staff. Your guests will enjoy our modern space while indulging in stunning views of the Spokane River and Riverfront Park. THE LIVING STAGE From lectures to performances to hands-on demonstrations, The Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Spokane partner: Blessings Under the Bridge. ... more   less 
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Also Known As:
Red Lion Hotel Spokane
Red Lion Spokane
Spokane Red Lion

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