We arrived late at night. The staff was very accomodating and the room was outstanding in every way. We cut our stay in Coeur D'alene short so we could get an extra night at the Lusso and downtown Spokane, again working with the late night staff. We had such a great vibe of the Lusso. The third day we had to deal with the daytime staff and our good vibe disappeared. Hot from walking downtown on a hot day, I could not even get a glass of water from the daytime staff. Only when I asked if the hotel manager was in did I get any semblance of customer service, regarding this and other topics. The Lusso is a great hotel, but only as good as it's intended service.
- Official Description (provided by the hotel):
- Retreat to beautiful accommodations in the heart of the Arts District at The Davenport Lusso, Autograph Collection. Our boutique hotel in Spokane, Washington offers relaxing guestrooms and suites near Washington State University Spokane, River Park Square and Riverfront Park. We also offer a shuttle to Spokane International Airport! ... more less
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- Also Known As:
- Lusso Hotel Spokane