I used to stay here a lot. I've recently had very bad service every time I've stayed. I book through the sales office and that department is great (Jeff it the Best!!!). Otherwise the front desk seems lost and the attitudes in the management seem like they don't really care about the guests. I've heard that there had been a recent change in management; my suggestion would be to go back to whom ever was the old management. Who ever used to run this joint seemed to have things together.
I'm not going to go on forever and list all of the things that I've had issues with. Just know that I've not had a good stay in the last month and I stay every week! Something has gone wrong somewhere in each department at least once.
I used to love this place...what happened!?!?
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- Also Known As:
- Lusso Hotel Spokane