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All reviews train tracks great location yogurt nice stay motel downtown earplugs noise
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Reviewed March 13, 2017 via mobile

We stay at the Ruby 2 every chance we get. The rooms are clean comfortable and the staff is great. This is the third year we have stayed with them for the St.Patties parade weekend and the Irish Drinking Team Pub crawl. Location is great. Easy to walk to local restraunts and night life. I recommend this hotel to anyone looking to stay in Spokane for casual event overnights.

Date of stay: March 2017
Trip type: Traveled with friends
Thank Bryan Q
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded July 18, 2017

Bryan Q,

Thank you for taking the time to review us. Your feedback is appreciated.
We are so pleased you enjoyed your stay with us again! Your group is always a blast to serve.
Looking forward to next year already!

Best,
Ruby2

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2017

We had a nice stay here. It's centrally located and appears to have been recently updated. Everything was nice. It's a little close to the train tracks but it wasn't terrible. The trains at least slow down as they proceed through downtown Spokane.

Date of stay: March 2017
Thank Stumpy60
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded July 18, 2017

Dear Stumpy60,

Thank you for taking the time to review us. We appreciate your kind words.

We are so pleased you enjoyed your stay, and look forward to serving you again in the future!

Best,
Ruby2

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Reviewed March 4, 2017

Great location in downtown Spokane! It seems that all the rooms have been recently refurbished and are adorned with unique artwork. Overall, very happy with the quality of the property, my room, and service.

While this didn't bother me, a note for light sleepers is that the hotel is right next to train tracks, which was very noisy overnight.

Room tip: Higher floors have less noise from the street
Date of stay: March 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Bethany K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded July 18, 2017

Dear Bethany K,
Thank you for taking the time to review us.

We are so pleased you enjoyed your stay! Cleanliness and comfort is top priority to us as well as our friendly staff. We agree the location next to the train can be troublesome for our light sleepers, however, we have complimentary earplugs and fans to help.
Thank you for your kind words, and we look forward to serving you again in the future!

Best,
Ruby2

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Reviewed February 26, 2017

This was a nice hotel for what we needed. The train runs right next to the hotel and is a very loud rumble but fortunately no horns. The rooms are old and seems little insulation as the party goers were very loud when they returned from the concert down the block in the wee hours of the night. Although this hotel is pet friendly there is no grass or area for your pets to use, that was not convenient as we had to go down the block in the middle of the night to take our dog out

Room tip: plan on parking fee to park your car at this hotel and although pet friendly no facilities for your pet
Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Tanya O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded July 18, 2017

Dear Tanya O,
Thank you for taking the time to review us. We appreciate your honest feedback. We understand the location next to the train and concert venues are not for everyone. We offer complimentary earplugs and fans to help limit the disturbance to our light sleepers.
We are also excited to inform you that we are finally installing a section of grass for our furry friends!
Our goal is to make every guest feel at home and comfortable, and we apologize that this particular stay was not quite to your standard. We hope you will give us the opportunity to amend this in the future, and wish you all the best.

Best,
Ruby2

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Reviewed February 21, 2017

Our room was spa like because as soon as we walked in the room had a great smell.Bed was super comfortable,the sheets clean which is RARE in most hotels.Staff was friendly.Breakfast was a bit more than continental because eggs and waffles.

Date of stay: January 2017
Thank adeledupre
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anny G, Front Office Manager at Ruby2, responded to this reviewResponded July 6, 2017

adeledupre,

Thank you for taking the time to review us.

We are so pleased you enjoyed your stay! Cleanliness and comfort is top priority to us as well as our friendly staff. We appreciate your kind words.
We look forward to serving you again in the future!

Best,
Ruby2

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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