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“Wonderful staff....nice hotel.”

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Best Western Plus City Center
Ranked #7 of 46 Hotels in Spokane
Certificate of Excellence
Lewiston, Idaho
Level 5 Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Wonderful staff....nice hotel.”
Reviewed March 21, 2013

We arrived exhausted, our Mother recently diagnosed with Terminal Cancer. In town for a consultation with a surgeon, the mood was very sad. We were greeted by "Jessie" a wonderfully helpful young lady at the front desk. Great rooms, reasonable prices. Once settled into our rooms, we realized that they had handicap-access rooms with much more desirable shower accomodations for our Mother. We called down and asked if we could get into one of these rooms. "Jessie" made this move as simple and painless as possible. Her "no problem" attitude is just what our family needed. We will stay here again, when the reason for the visit is something more positive. We were VERY pleased with our stay. Thank you so much!

Room Tip: Handicapped rooms have LARGE OPEN showers for those who may need that sort of thing. It was a Godse...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Idaho4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dany B, Front Office Manager at Best Western Plus City Center, responded to this review, March 29, 2013
Hello, thank you for taking some time to give us some feedback on your recent stay. We are glad to hear that we were able to make your recent stay as enjoyable as the circumstances would allow. I will make sure to pass along all of your kind remarks to Jessie, and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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829 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
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English first
Northwest
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 18, 2013

The front desk staff was friendly, efficient, and helpful. We stayed in the fireside suite, which was very nice. The recliner was broken, however that was the only thing amiss in the room. The shower was nice with lots of pressure, the bed very comfy, the carpet clean. The motel is located nearby to some great restaurants, the convention center, and riverfront park as well.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wildhorsetrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dany B, Front Office Manager at Best Western Plus City Center, responded to this review, March 29, 2013
Thank you for taking the time to give us some feedback on your recent stay, we really appreciate it. Guest feedback is the best way to let us know how we are doing, and where we can improve. We are glad that you were happy with your recent stay with us. I will make sure to pass along your comments about the recliner to our maintenance staff, and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richland
1 review
Reviewed March 12, 2013

Love the location for downtown shopping and site seeing. Would love to come back and take better advantage of that location.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dany B, Front Office Manager at Best Western Plus City Center, responded to this review, March 29, 2013
We are so happy to hear that you enjoyed our convenient downtown location during your recent stay with us. I will make sure to pass along your comments about lowering the street noise level to our maintenance staff. For next time, if we have the availability we can put you on the back side of the building which has been said to not get as much of the street noise. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anacortes
1 review
Reviewed March 9, 2013

Excellent stay. There were several high school athletic teams staying at the same time we were and there were no problems, at all.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dany B, Front Office Manager at Best Western Plus City Center, responded to this review, March 11, 2013
We are so glad that your recent stay was enjoyable, and that there were no problems. Thank you for taking the time to write us a review and give us some feedback, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus City Center

Property: Best Western Plus City Center
Address: 33 W. Spokane Falls Blvd., Spokane, WA 99201-0120 (Formerly BEST WESTERN PLUS City Center)
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Spokane
#6 Family Hotel in Spokane
#8 Business Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus City Center 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
In the heart of downtown, directly across from the Spokane Convention Center and the INB Performing Arts Theater, near Riverfront Park, the Spokane Arena, Riverfront Park Shopping Center, and The University District. Be close to all the exciting action on your Northwest getaway at our BEST WESTERN PLUS City Center hotel. Whether you are traveling on business or leisure, you are going to love being just steps from shopping, restaurants, entertainment and incredible attractions. Spokane International Airport is just eight miles away. Begin your stay at our pet-friendly Spokane, WA, hotel with 24-hour check-in, and let our friendly staff help you get the most out of your stay. Park for free outside, or in our indoor parking garage (fees may be applicable.) Perk up with a free full hot breakfast, then head to our fitness center for a workout. Each non-smoking guest room features new furniture, 40-inch flat panel HDTV and Keurig Coffee, plus microwaves and refrigerators are available upon request. We offer guest laundry as well. Free Wi-Fi Internet access means you can go online from your room or our business center. Mobility accessible rooms and jetted tub suites are also available. Ask about our suites, and for those "special evenings with your significant other", ask about our Fireside Suite with hot tub. ... more   less 
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Also Known As:
Travelodge At The Hotel Spokane
Travelodge Spokane
Travel Lodge Spokane
Spokane Travel Lodge
Spokane Travelodge

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