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“Good Value - Decent Breakfast - Great Location - Clean Room”

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Best Western Plus City Center
Ranked #6 of 46 Hotels in Spokane
Certificate of Excellence
Edmonton
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Good Value - Decent Breakfast - Great Location - Clean Room”
Reviewed July 11, 2011

What more could you ask for? Clean, older style room - no bed bugs! Fridge in room, quiet; offered cookies, tea and coffee in the evenings; gravy and biscuits, cold hardboiled eggs, toast, muffins, cereals (hot and cold), fruit salad, juices and coffee in the a.m. Fantastic location across from the park; walked around the park at night and was completely safe. We took the tram across the river for $7.00/adult and ate and Red Robbins (plenty of food). Only stayed one night on our way to Penticton BC was it was really good value (81.00 per night) compared to the motel we stayed at in Couer D'Alene (Japan House Suites - $129.00 a night) Very friendly front desk staff! Thank you for a nice stay.

Room Tip: great room - older style but very clean.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank YonatiaEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, July 13, 2011
Thank you for staying with us and also for letting us know how we did! We're glad that you had a nice stay at a good value to you-We strive for that for every one of our guests! Our location is key, and there are tons of things to do within close walking distance to us! Glad you had fun at Riverfront Park as well, we have discount tickets for the rides over there! Thanks so much again, for staying with us, we hope to see you again real soon!
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789 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Calgary
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2011

We stayed here for two nights in April. It was comfortable and clean. The parking for a bit dicey coming in late at night, though. The continental breakfast wasn't very good, but at least it was breakfast. We would stay here again.

Stayed April 2011, traveled with family
Helpful?
Thank Nanner2360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, July 13, 2011
Hi! Thanks so much for writing in about your April stay with us! So happy you found our hotel to be comfortable, and we've won a lot of awards for our housekeeping service, they work hard! I will pass alond your nice words to them! Our parking is complimentary, as is our breakfast with make-your-own waffles, biscuits and gravy, locally made cinnamon rolls, hard boiled eggs, wheat toast, English muffins, yogurt, and more! Is there something else you'd like to see on our breakfast? I'd like to discuss your concerns. If you'd like to also discuss this with me, please contact me at the hotel. Thanks so much for staying with us and also for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montana
Level Contributor
178 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed June 7, 2011

The Travelodge at the Convention Center in Spokane is the perfect choice for staying in downtown Spokane. The location is convenient for walking to the Convention Center, INB Performing Arts Center, Riverfront Park, Gonzaga University, and downtown Spokane's shopping and dining. The rooms are large, and have small fridges and microwaves, along with in-room coffee/tea. The bathrooms are large. The all important hair dryer is in the room. The beds are comfortable. Their breakfast is plenty to get your day started--and the cinnamon rolls are to die for! There is a business center with internet access, and also wireless access in the room. The exercise room provides basic necessities for a workout. The under-building parking garage offers added security. If there is a downside to the hotel, it would have to be the noise from cars on the street or the one slow elevator--but it is an easy walk up the stairs! The staff is amazing and they go out of their way to help. I won't stay anywhere else in Spokane--been coming to the TL for over 10 years!

Room Tip: request a room away from the elevator
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  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank wewannagoagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, June 10, 2011
WOW! Thank you! I will pass all this along to our staff! Thank you for all the things you said, we are certainly glad you enjoy yourself here, and we thank you for coming back again and again!
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Fairmont Hot Springs BC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 25, 2011

The Hotel had reasonable rates and a good Breakfast. The Rooms were clean and the underground Parking provided more security. Location was excellent with a lot of Restaurants near by. Good access to shopping. We certainly recommend this Hotel

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dutch49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, March 28, 2011
We know that there are lots of hotels to pick from in the downtown area, and we're glad you chose to stay with us! Thanks for taking the time to let us know how your recent stay was, and thanks also for the referrals! Word of mouth travels fast, and we're happy you're passing the word along about us! Thank you very much, and we hope to see you again soon!
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Moscow, Idaho
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 13, 2011

Room was rather dark and had a stale odor so turned on air conditioning to see if it cleared and left because I had business. When I came back around 11pm. I discovered room was basically pitch black and it was hard to read sitting on the bed with the extremely low wattage lightbulbs. Turned on the heat which gave off an even worse smell, so I took a bath and got into bed. It was a double which was fortunate because the bottom sheet in this first bed I got into wasn't secured. So I got up and got into the second and discovered the sheets were incredibly thin, the blanket was about as thick as a duvet cover and the bed had a truly remarkable odor. I was exhausted and I had brought a sleeping tablet so I was able to get to sleep, for five hours but when I woke the smell was really overpowering.

The TV had more channels than usual.

Free onsite parking.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoheID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, February 15, 2011
Hi and thank you for taking the time to review your stay with us at The Travelodge. I'm so sorry about your unpleasant experience while with us. We use all guest comments and reviews to ensure the best possible experience for future guests. Had we known about your discomfort while you were here with us, we would have done whatever you needed to make your stay a great experience. Please know that our head housekeeper is looking into the issues you explained, and we look to forward to a second chance if you are by our way again. Again, thanks for taking the time to let us know about your stay, and we hope you choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington State
Level Contributor
130 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed February 10, 2011

Stayed here for a 3-day conference at the Convention Center. There were two good things about it: it was right across the street from the convention center, and the staff was eager to please. They allowed me to check in a couple of hours early, and the room was reasonably clean. We had the top (4th) floor, so at least there wasn't noise overhead, but no one warned us about the bar across from the alley behind the hotel. It had live music going until around midnight or 1 am, and the concrete-surrounded alleyway made the perfect funnel to send it right up to my room. When you're 4 floors up and a block away and can still make out the words, it's loud. If you're young and into the party scene, you probably won't be bothered. If you have to be back on the convention floor by 8, or if you have small children, you might want to look elsewhere for lodging.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bettibiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, February 14, 2011
Hi, and thank you for letting us know about your recent stay with us! We're glad you liked your room, we have won many awards for our housekeeping and it shows! Because of our great downtown location, there sometimes are things beyond our control, like the happenings of the downtown scene! So sorry you felt that the downtown noise was bothersome! Upon your return, please let us know and we'll do our best to place you in a quite location of our hotel, on the front side of our building. Again, thank you for taking the time out to let us know how you felt, and we hope you'll come see us again! Have a great day!
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Buffalo, New York
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 28, 2010

Our room was very spacious and clean! Location was convenient to our destination, and the staff very friendly. At check-in we asked about walking vs driving to our destination, and the worker got a map out and warned us of the 'sketchy' areas to watch out for if walking. In the morning, we were leaving quite early, and the staff already had the breakfast setup and told us to help ourselves. A very positive stay, all around.

  • Stayed November 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sk8fan120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepybear1, Director of Sales at Best Western Plus City Center, responded to this review, December 7, 2010
Hi and thank you for your kind words about your recent stay with us! At The Travelodge, we try very hard to make sure that every guest gets the information they need to make their stay great! I'm glad that you had such a positive experience while with us in Spokane, and thank you for taking the time out to let us know! I will share your comments with our staff! Have a great day, see you next time you're in Spokane!
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Additional Information about Best Western Plus City Center

Property: Best Western Plus City Center
Address: 33 W. Spokane Falls Blvd., Spokane, WA 99201-0120 (Formerly BEST WESTERN PLUS City Center)
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Spokane
#6 Family Hotel in Spokane
#8 Business Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus City Center 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
In the heart of downtown, directly across from the Spokane Convention Center and the INB Performing Arts Theater, near Riverfront Park, the Spokane Arena, Riverfront Park Shopping Center, and The University District. Be close to all the exciting action on your Northwest getaway at our BEST WESTERN PLUS City Center hotel. Whether you are traveling on business or leisure, you are going to love being just steps from shopping, restaurants, entertainment and incredible attractions. Spokane International Airport is just eight miles away. Begin your stay at our pet-friendly Spokane, WA, hotel with 24-hour check-in, and let our friendly staff help you get the most out of your stay. Park for free outside, or in our indoor parking garage (fees may be applicable.) Perk up with a free full hot breakfast, then head to our fitness center for a workout. Each non-smoking guest room features new furniture, 40-inch flat panel HDTV and Keurig Coffee, plus microwaves and refrigerators are available upon request. We offer guest laundry as well. Free Wi-Fi Internet access means you can go online from your room or our business center. Mobility accessible rooms and jetted tub suites are also available. Ask about our suites, and for those "special evenings with your significant other", ask about our Fireside Suite with hot tub. ... more   less 
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Also Known As:
Travelodge At The Hotel Spokane
Travelodge Spokane
Travel Lodge Spokane
Spokane Travel Lodge
Spokane Travelodge

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