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“Beware their bait and switch!” 3 of 5 stars
Review of Ramada at Spokane Airport

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Ramada at Spokane Airport
Ranked #23 of 46 Hotels in Spokane
GreenLeadersSilver level
roblin
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beware their bait and switch!”
3 of 5 stars Reviewed July 19, 2014

These guys really really ripped us off. We called from 3 hours away to see if they could accommodate our family that night . They said they had a suite that would. So I went ahead to book it, and it had magically disappeared. But they could do adjoining rooms for so much. It was a little more than we could afford, so she offered me a discount on the second room. Then she found out we wanted to park n fly, and that raised the room rate again. We booked and headed for the motel. When we checked in, some really grouchy lady was at the desk and she claimed she couldn't "find" our reservation. So she gave us a "deal" that was ten $ more than what we had booked for. We left for an early flight, and when we were through security, i checked the receipt, and we had been charged FULL RATE FOR BOTH ROOMS. PLUS PARKING.
Do your best not to give these guys your credit card number. I didnt need to pay someone that kind of money to grouch and snap; i'll do it myself for free! Plus the rooms are nothing great. Just your basic, everyday cheapie ramada.

  • Stayed June 2014
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank CaliforniaCutie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Spokane, Washington
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 1, 2014

Very friendly staff, but I had to have help to get my luggage to our room as I was only traveling with my young son. The ramp from the front desk to our room was real steep and when we reached the end of the hallway, there was a very short and steep drop down. When I called the desk the next morning for the shuttle to the airport, I was told to meet it our front by the front desk. When I explained there was no way I could get our luggage and my son up there with me in my manual wheelchair, I was told they could meet us out the door near our room. This is the second time staying there, the first time, we had a room that was away from the front desk and I was in a power wheelchair so the ramp and most anything else was not a problem, but with a manual wheelchair, the hotel can prove to be challenging.

Room Tip: Get rooms away from the main building if you are in a wheelchair, as outside entrances/exits are mor...
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sandyloam64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D V, General Manager at Ramada at Spokane Airport, responded to this review, July 11, 2014
Thank you for staying with us once again. Please know that we are always willing to assist any guest that may need it and want to make sure all our guests are comfortable and have the conveniences that they need.
We hope you'll be back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada at Spokane Airport

Property: Ramada at Spokane Airport
Address: 8909 W Airport Dr, Spokane International Airport, Spokane, WA 99224-5354
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ramada at Spokane Airport 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hot breakfast buffet complimentary with each room every morning from 6am until 10am. If you are leaving prior to 6am we have a "breakfast to go". Our full service hotel has Remington's Cafe, Dining Room and Lounge - something for every appetite - or order room service from the comfort of your room. We have an indoor pool, seasonal outdoor pool, Jacuzzi, wading pool, work out facility, free WI-FI, free business center, free shuttle to the airport and express check out. Our 100 foot water slide is located at our indoor pool, but note, it runs only with a lifeguard so please ask the reservation agent about days and times for our slide. We are the only full service hotel just a few steps from Spokane International Airport baggage claim and rental car area. A quick walk or call for our complimentary shuttle that runs from 4am until midnight. ... more   less 
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Also Known As:
Ramada Spokane Airport And Indoor Waterpark Hotel Spokane
Spokane Ramada

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