Reviews of this property have been quite good so I booked two days here for my wife and I. I was not impressed with this property compared to other Best Western Plus hotels I have stayed at.
The Check in and desk people were great and the lobby is quite welcoming. The rooms are a different matter. The rooms are very small and the king bed leaves very little room to navigate around. View of the ocean is really nice even though we were over the roof of the swimming pool.The bathroom is very small also and leave little room for personal toiletries. Carpets were showing age and had stains which is a maintenance issue.
My other complaints are the lack of standard amenities that are usually afforded at this level of hotel. No coffee in the morning in the lobby but they do have an overpriced coffee stand. They do not offer a complimentary breakfast but charge 8.00 dollars for a breakfast buffet that is comparable to the free breakfast that are offered by most Best Western plus locations or other chains at the same price point. Another pet peeve is complimentary shampoo etc. The hotel has decided to use wall dispensers that I find unsanitary as the last person in there has to pump the dispensers and I am sure no sanitizes these controls.
This could be a decent property if they upgraded the basics and were more customer orientated but the nickle and dime mentality makes me not want to return.
- Official Description (provided by the hotel):
- Our hotel is located on the beautiful Kitsap Peninsula. All of our Guest Rooms feature: Microwaves, state of the art radio/alarm clocks. 42" Flat screen television. Bathrobes upon request. Luggage rack. Work desk with ergonomic chair. Plush pillow-top mattresses. Hairdryers. In-Room coffee makers w/coffee and tea. Premium soaps and lotions. Cable television. 100% Non smoking. Air conditioning. ... more less
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