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Best Western Plus Silverdale Beach Hotel
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Reviews (1,072)
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All reviewswater viewfire pitbreakfast buffetbest westernspuget soundindoor poolshopping and restaurantshot tubbusiness tripgreat place to stayking roomcomfortable bedsvery nice hotelthe room was nicewafflesinletlounge
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Reviewed March 2, 2014

We enjoyed our stay at this Best Western. The views were lovely and the room clean and even smelled nice. The front desk staff was very pleasant and accommodating. The room was a little on the small side (space between the bed and the dresser/TV stand and the bathroom specifically). Surprisingly, breakfast was not included. They had a nice buffet for $8, but no fresh fruit other than apples and the fare was typical of a breakfast that comes with the room: waffles, cereal, scrambled eggs, bagels, juice, etc.

  • Stayed: February 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western
1  Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc A, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this reviewResponded March 5, 2014

Hello Cindy M,

Thank you for taking the time to review your stay, and we are very happy that you enjoyed your time with us.

Sincerely,

Marc A
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

The restaurant has gone downhill since this hotel became a Best Western. It used to be awesome! the mussels and clams were awesome, the two bone pork chop was awesome and the Best Western did away with the menu, and it is just a typical bar menu now. Nothing to write home about.

  • Stayed: February 2014, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank Joan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc A, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this reviewResponded February 28, 2014

Hello Joan O,

Thank you for taking the time to review our hotel. Under previous ownership, there once was a full-service, upscale, fine-dining restaurant on property, which has since closed. I can definitely see how that might be a disappointment to you. We recently expanded our Lounge menu from only 8 items to over 35, including a variety of salads, sandwiches, burgers and pizzas. It's not fine-dining as it once was, but we find that many guests truly enjoy the offerings in our Lounge, and are surprised that we have such a wide array of options on our menu. Hopefully we'll see you again soon, and who knows, we might be expanding on our current menu in the not so distant future.

Sincerely,

Marc A
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

This hotel offers the basics and is true to brand for a Best Western plus. The area doesn't offer a lot of other choices, so this hotel with restaurant and indoor pool meets basic traveller needs. I thought the website pics overstate the property.

A few positive observations -
The hotel has a lounge with a good menu, drink selection, happy hour prices and friendly staff. The bed is firm and comfortable. Internet is free and fast. Flat screen tv with lots of channels. Convenient location.

Not so positive observations -
Small room - clearance between the end of the bed and the tv cabinet was so tight there isn't enough room to walk past the bed comfortably. The bathroom is so small two people can't be in it at the same time. The $8 for breakfast for cereal or oatmeal should be free - it is free at comparable hotels. The front desk staff was on the rude side when we checked in, although it seems to be isolated to a single rep. All other staff seemed very genuine and friendly. Thin walls and floors allow noise from guests walking above or in the hall to be readily heard.

Room Tip: Top floor will minimize noise.
  • Stayed: February 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Thank 48Buddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc A, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this reviewResponded February 28, 2014

Hello 48Buddy,

Thank you for the feedback, and I apologize if one member of our staff came off as rude in any way. I assure you that is the rare exception, and not the norm.

Thanks again for visiting,

Marc A
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

We had a very pleasant overnight at the Silverdale Beach hotel. The room was nice, staff was nice, breakfast was nice in the morning. Would like to see some improvement to the out door areas and parking lot.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Thomas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc A, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this reviewResponded February 27, 2014

Hello Thomas A,

Thank you for taking the time to review your stay, and I am very glad that you enjoyed your time with us.

Sincerely,

Marc A
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

My wife and I stayed in February 2014. We found the room with king bed to be spacious and comfortable. Rooms with a direct water view are more expensive. The room internet was fast and contained a microwave and refrigerator, and an indoor pool near the lobby. The value of the room was about right for the price we paid. Breakfast buffet is not included in the room, but is available for about $8 per person.


All told, I would have no reservations about staying here again.

Room Tip: If you stay in this hotel, I'd advise going to the 2nd or 3rd floor. There were some interesting noises on the ground floor (I think associated with plumbing pumps) that may be avoided.
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank johnrw52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc A, General Manager at Best Western Plus Silverdale Beach Hotel, responded to this reviewResponded February 26, 2014

Hi johnrw52,

We appreciate the positive review, and are happy that you and your wife had an enjoyable time. Please come see us again next time you're in the area.

Cheers,

Marc A
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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