The staff were friendly and helpful both with check in and about the surrounding area. They gave us a little goody pack for being a platinum member. The rooms are dated and not really what we are used to for ich stays. They were large and clean just older looking. The shuttle driver from the airport to hotel (i think his name was Amir was jovial, courteous and very friendly) The front desk staff told us to come down stairs when ready and the shuttle would be there in 5 minutes to take us back to the airport in the morning. We arrived downstairs at 4:05 am and told we just missed shuttle it runs every 30 minutes. We were then told he would be back at 4:30...our flight was for 5:30. If we were told that info the night prior we would have arrived before 4am...needless to say this was very frustrating. The shuttle driver that morning was rude and very unfriendly. I felt like he did not enjoy his job.
All in all this hotel was just "okay" but no where close to the exceptional ambience that we are used to with HIE.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Seattle SeaTac Airport. We just finished a major renovation. New beautiful exterior paint colors. Completely new lobby, front desk and guestrooms. Come check us out. We are conveniently located 15 miles from downtown Seattle. Catch a Seahawks game at CenturyLink Field. Visit the Space Needle or the Pike Place Market. We are also minutes away from the Museum of Flight, Starfire Sports Complex and Westfield/Southcenter Shopping Mall. All rooms have microwaves and refrigerators. Our hotel offers complimentary high speed Internet and Express Start hot breakfast. We have three meeting rooms and an outstanding catering service that make us the ideal location to host your next business meeting, seminar or conference. Come experience for yourself why we are considered the best choice in SeaTac. ... more less
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- Also Known As:
- Holiday Inn Express And Suites Seattle Sea-Tac Airport
- Holiday Inn Express & Suites Seattle Sea-Tac Airport Hotel Seatac
- Holiday Inn Express Seattle
- Holiday Inn Seattle