I booked a room for someone else using my credit card. When I got my statement I noticed 3 charges from this motel, two of which were not mine. I phoned, was put on hold forever, and told someone would call back. Several days later no one had called so I phoned again and talked to the manager. She was unable to help then, and again I was made to hold a very long time. I volunteered to fax my credit card statement to show the charges which she encouraged me to do. Six days later still no response so I phoned and was told the incorrect bills had been credited to my account. I had asked them to let me know what they were doing, but the manager basically said she had a lobby full of people and no time to talk on the phone. They have a real problem with being understaffed or incompetent, not sure which. I'm glad they corrected their error but it took me a lot of time to see that it happened. I won't book a room there again.
- Official Description (provided by the hotel):
- Motel 6 Seattle Sea-Tac Airport South is accessible from I-5 with free shuttle service to and from the airport. Restaurants are nearby. The beach is 3 miles. Enjoy our modern rooms and seasonal outdoor pool. Wi-Fi is available in all rooms for a fee. ... more less
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- Also Known As:
- Motel 6 Seattle Sea-Tac Airport South Hotel Seattle
- Motel Six Seattle
- Seattle Motel 6
- Seattle Motel Six