The staff was friendly, the rooms were clean, beds fairly comfortable. My only problem was the pounding from the room upstairs, not sure what they were doing running back and forth at 10pm but it was quite annoying, but that was no fault of the hotel. Next time I would definitely request a top floor room. Overall it was good, it was worth the price we payed.
Hello! Thank you for staying for us. My apologies for your noisy neighbors. I am glad your experience with us was a satisfying one. The next time you book, kindly let me know and I will make every effort to reserve you a top floor room. We look forward to your next visit!
Thank you again.
The lobby computer didn't work to print
my boarding pass. Front desk was not
only rude but made no attempt to resolve
issue. Two people after me also tried
to use lobby computer wt same surliness
on part of woman at front desk.
This person should not be in the hospitality industry.
Greetings - Thank you for taking the time to review your stay with us.
I apologize it was less than pleasant. Any comments or suggestions left for staff members are shared with the individual in question so that improvements can be made.
We will definitely look into this at our next staff meeting.
I hope the accommodations were otherwise to your satisfaction - Thank you again for your comments.