This is the first time writing a review and I'm doing it because I feel passionate about saving travellers the nightmare my family and I had at this hotel.
The pictures are not an accurate assessment of this hotel.
It is dirty, dark and scary.
We arrived with our kids later in the afternoon. Just to stay the night and catch a flight the next morning. We were going to use their "park and fly". $140 - seemd like a good deal.
We found bed bugs in the room at about 830pm, right when we were putting our two young children to bed. My wife and I decided to "bug out" immediately. We did not need to be bringing bedbugs with us in our suitcases. We packed up and asked for our money back.
They said no way. We were in the room for all of 2 hours. Nothing we said could convince them to give us our $140 back. It was then 9pm we have two crying kids in the car, no where to go yet and these *hit heads tell us there is no way they are giving us our money back.
These guys are creeps - it is not like is shown on the pictures or description - this place is like a dirty old hotel you would see downtown where low lives and hookers frequent.
DON'T GO - PLEASE BELIEVE ME - DON'T GO
- Official Description (provided by the hotel):
- Sutton Suites has overnight, extended stay, park & fly and stay & cruise accommodations. All suite rooms with full kitchen, sofa sleepers, standard amenities. A guest laundry is available, and airport shuttle and continental breakfast are complimentary. The Hong Kong Palace is located on the premises and can deliver to the guest room. Close to Westfield shopping mall and Seattle's tourist attractions. ... more less
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- Also Known As:
- Sutton Suites And Extended Stays Hotel Seatac
- Extended Stays Seatac
- Seatac Extended Stays