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“Quiet airport hotel”

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Fairfield Inn Seattle Sea-Tac Airport
Ranked #14 of 34 Hotels in SeaTac
Vancouver, Canada
Level 5 Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Quiet airport hotel”
Reviewed February 15, 2013

Like a previous reviewer we were also assigned a room behind the elevator but our room was surprisingly quiet and we had no noise issues at all, not from the elevator or from air traffic. We were really surprised when we exited the hotel the next morning and the planes went roaring overhead. There was a quick and efficient shuttle from the airport (shared with the Holiday Inn Express next door). Free cookies and coffee in the lobby, plus free wifi - no password needed. They had an OK breakfast (microwavable egg mcmuffin things). Best of all, it's directly next door to a Hertz office which is much cheaper than the airport for car rentals.

Stayed February 2013, traveled as a couple
Helpful?
2 Thank covecutie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 19, 2013
I am pleased to hear that your room was comfortable and quiet, and that our shuttle service met your needs and expectations. I do hope you return during the latter part of the year when our breakfast will include some additional hot items and variety; I think you will very much enjoy the changes that are planned! I would also recommend that guests interested in the Hertz location next door to us contact them directly prior to arrival, as they do have certain stipulations (such as making a reservation in advance) that may be different from the airport rental facility. Thank you for taking the time to post your review, and we hope to see you again!
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504 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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iflyalotornot
Level 5 Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 15, 2013

I would give this place 1 star if it wasn't for the front desk clerk who offered to pay for our taxi when the airport shuttle (which they share with the Holiday inn next door) never showed. We waited 30 minutes only to be told its a few minutes away. At the end they did offer to pay for our cab.

For our inconvenience, the front desk clerk was happy to upgrade us to a jacuzzi room. When we walked into the room it was obvious this room was or used to be a smoking room. The smell was overwhelming. We were quickly moved to another similar room that didn't reek.

Location is not the greatest, not walking distance to any close restaurants, the shuttle would take you to a restaurant if you wanted to make those arrangements. If I wasn't a loyal Marriott Rewards Elite member I would not be staying here again, in fact I think I won't be staying here again.

The front desk clerk was accommodating and helpful and didn't flinch when I was raising my voice after the 4th time I called and told the shuttle was a few moments away. That shuttle driver was either on a break or part of someone's imagination.
Non existent.

Skip this place, find another hotel.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank iflyalotornot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 19, 2013
I am sorry to hear about the delay you experienced with our shuttle service, but pleased that our front desk staff made the arrangements to pay for your transportation. I am also glad to see that they promptly switched rooms for you when the first room you were assigned did not meet your expectations. I completely understand how these issues may make you hesitant to return to our property, but would love the opportunity to show you that these were not common occurrences. If you are planning a return trip to the Seattle area, I would urge you to contact the hotel directly to inform me so that I may give your reservations my personal attention. Thank you very much for your comments.
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London
Level 6 Contributor
184 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed February 8, 2013 via mobile

Marriott silver checkin 7 feb room 401 assigned a room behind the elevator perfect. So nice of them this after waiting for 30 mins for a shuttle after calling them.

Gym equipment abysmal. Some weird stuff in the water bottle in gym I think they just poor tap water into this flask!

Room gaudy. Into sketchy and disconnects a lot. Breakfast unhealthy.

To cap it off they told me shuttle wil take u to airport now. 10 mins later the dude is waiting for a guy who is checking his emails.

Am I a child minder? If the shuttle was gonna wait I'd get a cab to the car rental lot.

I'm sticking with Hampton inn on 28th seatac so much better. Avoid this place like the plague

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kawoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 18, 2013
I am disappointed to hear about the issues you encountered with our shuttle service, which is not typical of our employees’ commitment to customer service and satisfaction. I do hope you expressed these concerns to our front desk staff as we are happy to make alternative arrangements in these circumstances to ensure that our guests’ needs are met. We are also willing to change rooms for our guests when available if we become aware that their current room may not be satisfactory for any reason. I will also share your comments with our vendor who provides the water service in our exercise room as we want to ensure that the quality of their product and service meets the expectation of all of our guests. I do hope you return to us so that we may reverse the impression we left you with and show a level of service that truly reflects our staffs’ commitment to hospitality. I truly appreciate your feedback.
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Level 5 Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 7, 2013 via mobile

This is a solid Fairfield property in almost all regards.

The big issue is parking. I got in at 10:30 pm and the lot was full. They own the Holiday Inn next door. That was full too. They told me they had parking on the other side of that hotel but that is too far--especially for families or those with a lot of luggage. Could also be a safety issue.



  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingGringo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 18, 2013
I am very sorry to hear you had difficulty parking during your recent stay. We do frequently partner with our sister hotel next door to ensure the maximum amount of parking space is available, and our shuttle drivers at both properties would be happy to assist any guests with families, a large amount of luggage, or any security concerns in quickly and easily getting from their car to our front door. Simply inquire at the front desk upon check-in and we would be happy to make these arrangements for you. I do hope your stay was otherwise enjoyable and you will return to us again when your travel needs bring you to the area. Thank you very much for your comments.
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Kenai, Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 31, 2013

Stayed 1/27/13 eve. Check in perfect. The young man at the desk went above and beyond expected customer service when I asked for a "glass" coffee cup to take to my room. I think he
scrounged one from another employee and washed it. Such a small thing but it meant the world to me! Room was very nice. Bed was comfortable (and I'm pretty picky). Room clean and quiet. I like that coffee is in the lobby 24/7. Everyone was very friendly and professional. I would definitly stay again! It only took a few minutes to get to the hotel from the airport and back again.

  • Stayed January 2013, traveled solo
    • Value
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Helpful?
2 Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 18, 2013
I will be certain to share your comments with our front desk associate who assisted you during check-in. I am glad to hear he went above and beyond to fulfill your request, as we strive to ensure that all of our guests have a fantastic, trouble-free stay with us. We understand that even the smallest gestures can sometimes go a long way, especially under the stress of travelling, and I am delighted to hear that he made your stay all the more enjoyable. We hope to see you again!
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South Florida, Florida
Level 6 Contributor
186 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed January 21, 2013

As with everyone else I stayed here for an early AM flight and the hotel is good for proximity to the airport. Staff was good at check-in. Room and public areas were all clean and well kept. Furniture was ok, bed was comfortable and didn’t have issues with jet sounds although I’m not a fan of the room layout with the sink in the room rather than in the bathroom or at least divided from the room. Value was good so all in all an ok option when you need something close to the airport.

  • Stayed January 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank johnfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 18, 2013
Thank you for taking the time to review our property, and I am pleased to hear we were well suited for your travel needs. I do hope you continue to return to us when you are in the Seattle area, and that our service, cleanliness, and hospitality continue to impress you. If you have any additional comments, please feel free to contact me directly at the hotel. Thank you once again!
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Lone Tree, Colorado
Level 5 Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 18, 2013

Really no complaints here. This was a one night business trip and for that purpose this property worked well. The room was very clean and the bed was very soft and comfortable for me. Had a great night sleep. I stayed on an upper floor facing south and was quiet for the most part. This property is only about 2 miles south from Sea Tac so you will hear the planes. With that said, the sounds were muffled and did not interfere with my sleep. The wifi Internet in my room was very slow. Typical continental breakfast but I go for the healthy stuff, yogurt, fruit, bananas, etc. The staff was very friendly and helpful. They do have free shuttles that will take you to some of the nearby restaurants. A good stay for the AAA rate.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TYOTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt F, General Manager at Fairfield Inn Seattle Sea-Tac Airport, responded to this review, February 18, 2013
I am glad to hear that you had a great night’s sleep with us. We are continuously working with our internet provider to ensure that the speed of our WiFi meets our guests’ needs, as we understand how imperative this amenity has become for travelers today. Your feedback in this area is greatly appreciated. Thank you also for your comments regarding our staff’s service; I will be certain to share the compliment with them.
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Additional Information about Fairfield Inn Seattle Sea-Tac Airport

Property: Fairfield Inn Seattle Sea-Tac Airport
Address: 19631 International Blvd, SeaTac, WA 98188-5404 (Formerly Fairfield Inn Seatac Airport)
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 34 Hotels in SeaTac
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Seattle Sea-Tac Airport 2.5*
Number of rooms: 146
Official Description (provided by the hotel):
The Fairfield Inn by Marriott Seattle SeaTac Airport is located 1 mile South of Seattle Tacoma International Airport with easy access to I-5 and I-405. We offer 24-hour complimentary shuttle to and from Sea-Tac Airport. Courtesy phones are located on the 3rd floor of the parking garage. Enjoy our complimentary continental breakfast, featuring our delicious chicken sausages, scrambled eggs, and our build your own Belgian waffles. Enjoy all that Seattle has to offer; Seattle Space Needle, Pike Place Market, Mt. Rainier and the Boeing Museum of Flight, just to name a few. We are only 12 miles from Safeco Field and Centurylink Field. We do offer Cruise Packages. ... more   less 
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Also Known As:
Fairfield Inn Seatac Airport Hotel Seatac
Fairfield Inn Seattle
Fairfield Seattle
Seattle Fairfield Inn

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