I booked this hotel on location and price. The agent at the front desk was friendly and helpful. The check-in process was quick without a lot of minutia that I didn't need to hear. When I got to the room I was MORE than surprised at the condition. The flat panel TV was great and the soft goods have been updated recently as the bed spread, blanket, sheets and pillows were all in top-notch condition. The contemporary lighting was a nice change of pace. The only suggestion for improvement in the room is to arrange for some outlets by the nightstands. There wasn't a place to plug in my phone to charge that I could easily access it from the bedside. That by no means was a showstopper. I had a small problem on Saturday morning when I went to open my safe, there was a malfunction. The manager came up and tried to open it. It became obvious it wouldn't be a quick fix without destroying the safe. The manager went above and beyond and called a car service to take me to an appointment I had out in Everett (my keys were locked in the safe with my laptop). But in the end, the manager got me to my appointment on time and when I returned the safe had been opened and my items retrieved for me. This is truly the difference between a property that is looking to make a loyal customer. I can tell you this- Red Roof at SeaTac has my business on all my future trips. So, take a chance and go experience this easy to get to location (assuming SeaTac is in your plans) for yourself.
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- Also Known As:
- Red Roof Inn Seattle Airport - Seatac Hotel Seattle