2am without knocking, someone slips a key into our door and tries to open it (we had the emergency lock on so they could only get it open 4 inches). We yelled for them to get out and shut the door, they rudely screamed "are you supposed to be there?" Ruined our nights sleep for an early flight the next day. I called the desk, they said to talk to the manager the next morning. When I complained to the manager she denied it happened !!! They would not refund our money.
I sent an letter to both the hotel and Coast Hotels main office complaining and telling them that's a good way for someone to get shot. They offered me a free night. Like I would ever stay there again. I told them I would never stay at that place again but they ignored me and just said that's all they would do, or would upgrade me next time. I again told them there wouldn't be a next time. I found out from the desk clerk that the guy who tried to open our door was the boyfriend of the hotel manager. This was the rudest and worst we've ever been treated at a hotel. I recommend you never take this chance.
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- Also Known As:
- Coast Gateway Seattle
- Hotel Coast Gateway