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“Pleasantly surprised”

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Best Western Seattle Airport Hotel
Ranked #7 of 34 Hotels in SeaTac
Certificate of Excellence
Friendswood, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Pleasantly surprised”
Reviewed February 23, 2014

Last minute stay. Only planned on staying one night but between the morning breakfast and the dependable shuttle service we will recommend this hotel and will stay here again. We arrived on the midnight flight and this was the first hotel that answered so we booked only one night since the room rate was so much lower than what I had been researching from other hotels. The shuttle arrived very quickly at SEA. The next morning the breakfast totally surprised us with the quality and the variety. Then the shuttle took us pretty much anywhere we wanted to go and the staff was very helpful in giving directions for where we wanted to go. We ended up staying all 3 nights at BW and will very much be staying here for our next stay in the Seattle area.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lchamil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. We really appreciate your loyalty to Best Western and kind words about our hotel. We are a family friendly hotel that is always looking at finding the balance between price and value. As a General Manager I feel inspired when guests feel that value and high level of service throughout their stay. Please email us directly at reservations@apexecutel.com if you need help arranging a future stay.

We hope to see you soon.

Sincerely,

Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (284)
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English first
Seattle, Washington
1 review
Reviewed February 22, 2014

I was picked up by a very nice Mercedes shuttle at Seattle Airport. Best customer service I ever had. Easy check-in! I would recommend this hotel to all. James N (shuttle driver) and Tom (front desk) provided excellent service. I am very pleased with my stay!! Definitely will come back again.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabrina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. Our company is committed to serving our guests and finding ways to make it a memorable stay. We recently added the Mercedes Sprinter and now have two shuttles to help service our guests. I will share your comments with Tom and James, this positive encouragement will only help them get better.

Please email us directly at reservations@apexecutel to help you arrange your next visit.

Sincerely,

Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grafton, United States
1 review
Reviewed February 22, 2014

Always dependable...timely shuttle, wide variety of breakfast items, and clean rooms. They will even shuttle you to your favorite eating place if it is a reasonable distance from the motel. We have used this motel 10 times without a hitch. Great connect in the Sea-Tac area!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. We really appreciate your loyalty to Best Western and kind words about our hotel. As a General Manager I feel inspired when repeat guests experience the same high level of service. We like to keep profiles of our repeat guests in our system that track where you would prefer to stay in the property, any additional amenities or other preferences. Please communicate with us on your next visit.

We hope to see you soon.

Sincerely,

Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 21, 2014 via mobile

This is my second long-term stay at this location. I am very happy with the location for my business needs. I am very glad to have the great service of front desk personnel who are very friendly and efficient; and the great warm and hospitable service of Cecelia and crew in the breakfast room.
I would not hesitate to recommend this location to anyone interested in staying in the SeaTac area.

Stayed February 2014, traveled on business
Helpful?
Thank Lungala R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. I feel inspired when repeat guests experience the same high level of service. If you are planning on staying at the property more frequently for business we can arrange a seasonal corporate rate, which allows for more rate stability. Please email me directly at nadeem@wwhmi.com if you would like to discuss.

We hope to see you soon.

Sincerely,

Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 21, 2014

Good Clean Hotel with good value. Used their parking for the airport and used the shuttle. Friendly and helpful staff. Positive experience. The hotel is older but the rooms were very clean. Great Breakfast and it opened early for those who are staying there before catching a early flight. The shuttle was quick and easy for leaving and returning. If you are using the airport this is an excellent hotel to stay at. All aspects of the stay were great and I will be using this hotel again.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. As a General Manager I feel proud when I hear that a guest felt "great value" throughout their stay. Our company exists to find ways of making your stay memorable . I will definitely share your feedback with our hotel staff, this positive encouragement will only help them get better.

Please email us directly at reservations@apexecutel to help you arrange your next visit.

Sincerely,

Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey
2 reviews
Reviewed February 19, 2014

staff was excellent, but the internet was so slow, it fel tlike a 56k 1995 era modem, and flimsy construction on the building are def deal breaker, yuo can FEEL people walking in the rooms next to you and in front of your door. breakfast was ok and average.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vladimir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. I am sorry that you did not have a good stay. Our hotel is committed to ensuring every guest has a positive experience. We upgraded our internet service and download speeds average 30.77mbps and upload speed is 4.79mbps, so it is surprising that you had a bad experience. Please reach out the the front desk if this ever happens in the future and allow us the opportunity to resolve the problem.

We hope to see you soon.

Sincerely,

Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Level Contributor
9 reviews
3 hotel reviews
Reviewed February 17, 2014

I am disabled. What does "handicap accessible" mean to you? I know what it means in terms of the Americans with Disabilities Act. When made I reservations for the night of Feb. 15, I asked for an accessible room with a wheel-in shower. The first room we were given had, not a wheel-in shower, but a tub with no grab bars. No grab bars around the toilet either. We were given a second room that was a bit better but still had a six inch lip to get over and still, not a grab bar in the place. Heater was also very noisy. I would have given this place an even lower rating were it not for the wonderful staff, who appreciated the problem, were very kind and responsive, and doing the best they could. Will not stay here again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonyBoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wedgwood1, General Manager at Best Western Seattle Airport Hotel, responded to this review, February 18, 2014
Dear Valued Guest

Thank you for taking the time to review our hotel and my apologies for not getting a proper accessible rooms. We do have seven accessible rooms and we try to hold these rooms back for individuals that truly need the facilities. Can you please email me your contact information so I can discuss this matter with you further and understand what happened. My email address is nadeem@wwhmi.com

Sincerely,
Nadeem Pirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Seattle Airport Hotel

Property: Best Western Seattle Airport Hotel
Address: 20717 International Blvd, SeaTac, WA 98198-5808 (Formerly Best Western Airport Executel)
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in SeaTac
#5 Romantic Hotel in SeaTac
#6 Business Hotel in SeaTac
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Seattle Airport Hotel 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Just 1.5 miles south of the Seattle Airport & Sound Transit's Light Rail link with fast, convenient service to downtown. 24-hour free airport & light rail shuttle, indoor pool, hot tub, business center/WiFi and free breakfast starting daily at 5:00am. Offering Seattle’s best Sleep & Fly Packages. And just 15 miles away from Seattle’s Cruise Ship Terminals. Come see why we’re loved! ... more   less 
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Also Known As:
Best Western Airport Executel Hotel Seattle
Best Western Seattle
Seattle Best Western

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