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“Very Comfortable”

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Best Western Seattle Airport Hotel
Ranked #6 of 35 Hotels in SeaTac
Certificate of Excellence
Reviewed March 29, 2013

We arrived at the hotel to drop off our vehicle on a park and fly deal. The service was great and efficient. The shuttle left immediately and the driver was fabulous, amusing my kids and the other passengers (can't remember his name).

When we returned and checked into the hotel I wasn't sure based on the exterior appearance but the room was very clean. The beds were exceptionally comfortable. Our room was located at the front of the building and there was traffic noise. It didn't bother us but may if someone was a light sleeper.

The breakfast was fine but the room very busy.

Now that I have discovered the ease of parking at the Best Western I will book more flights out of Seattle.

  • Stayed: March 2013, traveled with family
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Thank CanadaXxxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded April 5, 2013

Thanks for choosing our hotel.

We're pleased that our park and fly offerings met your needs. We're glad that our driver made a positive impression and that you found the rooms neat and tidy. Hopefully you found the time to enjoy our complimentary breakfast as well. We look forward to your next visit.

Sincerely,

Best Western Airport Executel

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1,831 - 1,837 of 2,401 reviews

Reviewed March 27, 2013

We stayed for one night on the 26 mar 2013, the hotel is so tired looking, it felt like it needed a good clean.

We picked it so we could take our kids swimming in the pool the morning before we flew out. We went to pool, there was no clean towels available, lots of dirty ones hanging around. I had to go to reception in my swim wear to ask for towels. A staff member brought us 3 to the pool area (there was 5 of us), then left without even picking up the dirty ones up.

The room was ok, bathroom was clean. Wifi just did not work even when we asked for help. Also all the power points were useless, all the plugs kept falling out, so difficult to charge various things for the trip.

We have just arrived at our hotel in San Diego, which is also rated a three star, thankfully it is night and day. The hotel is clean well kept and the staff are fantastic, and I have only been here a few hours.

This Best Western is certainly not a three star hotel!

  • Stayed: March 2013, traveled with family
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Thank julie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded April 5, 2013

Thanks for posting your review. We're sorry about the issues that you encountered during your trip. Since your stay we have discovered faulty equipment impeding the efficiency of our wi-fi service. We've replaced the equipment and expect that the problem is addressed. We hope that you'll take this as our commitment to improving and providing the best guest experience that we can offer.

Sincerely,

Best Western Airport Executel

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Reviewed March 26, 2013

I am not sure how many times we have stayed at this particular location but we as a family use it each time we fly out of Seatac for a vacation. Now this time we actually checked other hotel properties in the area and honestly we could not see our way clear as other locations were either more expensive, were very strict on their number of nights of parking or else there was simply not enough savings to wander from what we knew, the devil you know vs the one you don't. There is no question that this establishment is older in nature but every attempt is made to keep it clean and tidy. Our room was quiet with comfortable beds, clean linens and simple toiletries in the bathroom.

We paid for a 7 day park and fly program but are always pleasantly surprised when there is no additional charge for the extra day or two that we are away. The free business room on the second floor is great for checking in for the flight, printing out the boarding passes and checking email. The pool is always the first place we hit upon check in to get refreshed and relax. The whole experience is so comfortable and welcoming, we travel out of Seatac 1 or 2 times a year and this is our go to overnight stay hotel. This is not a 5 star establishment, do not confuse fancy and glamorous with clean and tidy, the hallway colour scheme is a little dated, you can make the argument that the building style is not as flashy as other hotels, but we are only staying for one night and for the price for the package, along with professional staff, polite shuttle drivers and restaurant/bar staff who want you to come back, we will certainly be back again and again.

  • Stayed: March 2013, traveled with family
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Thank FP4BMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded April 5, 2013

Thanks for posting your review. We're pleased that our hotel has met your park and fly needs. We're glad that our business center has always enabled you to get your pre-flight work done. We hope that you'll continue to choose us when you fly out of Seatac.

Sincerely,

Best Western Airport Executel

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Reviewed March 23, 2013

This was our first stay at this hotel. We chose it for close proximity to the airport. It more than met our needs. It was clean and comfortable. Its shuttle service back to the hotel after dropping off our rental car and again in the morning for a very early takeoff were very important to us. The staff was very helpful and pleasant.

  • Stayed: March 2013, traveled with family
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Thank Bev A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded March 30, 2013

Thanks for choosing our hotel.

We're pleased to hear that our shuttle service met your needs during your stay. We hope you found time to enjoy our complimentary breakfast before your trip as well. Please keep us in mind if you're ever in the Seatac area again.

Sincerely,

Best Western Airport Executel

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Reviewed March 21, 2013

Staff quite courteous. Room and bathroom clean and adequate. Breakfast good. But, overall, motel getting a little dowdy. Hall needed painting, and room was about ready for makeover. Not quite up to standards of other Best Westerns where I have stayed.

Stayed: March 2013, traveled with family
1  Thank Dick802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded March 22, 2013

Thanks for posting your review.

We're pleased that our staff made positive impressions and that you were able to take the time to enjoy our complimentary breakfast. Your feedback is greatly appreciated; it helps us know how and where to improve. We hope that you'll considering choosing us again and see how we've come along.

Sincerely,

Best Western Airport Executel

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Reviewed March 19, 2013

We stayed here for two days, while dropping off our car at Matson Shipping on our way to Hawaii. Proximity to Sea-Tac Airport was our primary goal in staying here and a secondary motivation was the reasonable price.
The restaurant, called the "Boulevard Cafe", turned out to be a most impressive and pleasant surprise. Not only was the food excellent, but even more noteworthy were the two staff members who did EVERYTHING, from taking orders to serving the crowd, to bussing tables.
I was so impressed, that on my final evening, I asked them their names. Not only that, but I told both of these dynamic individuals that if I had a business, I'd hire them immediately for double whatever they are being paid currently.
Chris and Rodney exhibited hustle and courtesy the likes of which I've seldom had the pleasure to witness. My wife and I have visited and lived in many places around the globe and dined in more than a few "fine" dining establishments. These two individuals put most of the these up-scale dining establishment's staffers to shame.
Finally, I'd like to mention Jesse, from the maintenance staff. I went to the fitness center on Tuesday and was unable to start the treadmill. I went up to the registration desk and inquired if a trouble call had been initiated. I was told no, but the lady noticed Jesse nearby and asked if he could help. He said he would try and accompanied me downstairs to the non-functional machine. He discovered the "dead man's cord" was unattached, plugged it in and the treadmill was immediately back up and ready to go. He never uttered a single word to make me feel bad (or stupid) for missing this fairly obvious problem and only a class-act individual would be so kind.
So, great staff made our two days here an exceptional experience. Thanks.
Gary.

Room Tip: We're not really able to comment on other rooms or wings of the hotel, but our room on the east...
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  • Stayed: March 2013, traveled with family
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Thank Gary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded March 21, 2013

Thank you for taking the time to share your experiences.

We're pleased that Chris, Rodney, and Jesse all helped make positive impressions during your stay. We are glad that these individuals demonstrated a level of service that we strive to achieve. We will pass along your kind words. Please keep us in mind if you ever find your way to Seatac again.

Sincerely,

Best Western Airport Executel

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Reviewed March 16, 2013

Within two weeks we stayed at two hotels near SEA-TAC. Both were rated three stars, but the other far exceeded this hotel, with the exception of the staff. Here the staff FAR EXCEEDED those at the other hotel. Nice OLDER large hotel. Great staff. Shuttle was prompt and the scheduled morning pickup was perfect! TV and wi-fi. Free breakfast was huge, but hardboiled eggs smelled questionable and the OJ had gone over to “the other side.” The “restaurant” was okay - I’m not sure it is a full kitchen set-up. Room was clean, but felt “old,” which somehow communicated less clean. Website price made it affordable, but we probably won’t stay here again.

  • Stayed: October 2012, traveled as a couple
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Thank graceisenough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this reviewResponded March 21, 2013

Thanks for choosing our hotel.

We're pleased that our staff met your expectations during your stay. We take pride of offering excellent service at a reasonable rate. We hope that you will consider giving us another chance next time you're in the area.

Sincerely,

Best Western Airport Executel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Seattle Airport Hotel

Address: 20717 International Blvd, SeaTac, WA 98198-5808 (Formerly Best Western Airport Executel)
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in SeaTac
#5 Romantic Hotel in SeaTac
#6 Business Hotel in SeaTac
Price Range: $92 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Seattle Airport Hotel 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Just 1.5 miles south of the Seattle Airport & Sound Transit's Light Rail link with fast, convenient service to downtown. 24-hour free airport & light rail shuttle, indoor pool, hot tub, business center/WiFi and free breakfast starting daily at 5:00am. Offering Seattle’s best Sleep & Fly Packages. And just 15 miles away from Seattle’s Cruise Ship Terminals. Come see why we’re loved! ... more   less 
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Also Known As:
Best Western Airport Executel Hotel Seattle
Best Western Seattle
Seattle Best Western

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