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“Great staff”

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Best Western Seattle Airport Hotel
Ranked #6 of 34 Hotels in SeaTac
Certificate of Excellence
Poulsbo, Washington
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great staff”
Reviewed December 21, 2012

I stayed one night at this hotel and found it to be very clean with attentive friendly staff. I had the "stay and park" package, which I found affordable.
I would recommend this hotel, and plan to stay again in the future.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suebuhla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 4, 2013
Thanks for taking the time to write your review.

We're pleased that our staff made your park and fly enjoyable. We hope that our complimentary shuttle service and deluxe continental breakfast helped make your morning out easy as well. We look forward to your next visit.

Sincerely,

Best Western Airport Executel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Mount Vernon, Washington
Level 4 Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 20, 2012

Derrel showed us good hospitality. He was especially gracious to an elderly lady celebrating her 88th birthday. He was quite the gentleman! Derrel picked us up at the restraunt in good order and spirits.

Stayed December 2012, traveled as a couple
Helpful?
Thank Cathey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 4, 2013
Happy Birthday!

We're pleased to learn that Darryl helped make your stay and hopefully your birthday a little bit more enjoyable. Our goal is to provide outstanding service and are glad that Darryl seems to have done so. If you are ever in the area again we'd love another opportunity to serve you.

Sincerely,

Best Western Airport Executel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
113 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 18, 2012

I stayed at this hotel on a business trip twice in one week. After a long flight from Toronto it was nice to be quickly checked in by friendly staff. From the outside the hotel looks a bit drab. The lobby was ordinary with seating for those waiting for the shuttle to the airport. The hallways looked worn as did the rooms in a way. It seems they are gradually upgrading but it does require a facelift.
The room with king size bed seemed narrow but was fine. There was a fridge (microwave would have been nice) but no LCD TV (yet). The room and bathroom were clean and everything including WiFi was functional. Although in both rooms I was in the water temperature fluctuated by quite a bit while showering… at 4 am anyway. When I advised the front desk I was told that no one has complained since they upgraded their hot water system. On the subject of shower there is a dispenser for shampoo, conditioner and liquid soap instead of small bottles.
Although I was concerned about outside noise, I did find the room quiet (top floor). The heating unit was not noisy at all in the first room but in the second one I had to adjust the cover to stop the rattling. The bed and pillows were comfortable and I had a great sleep.
Breakfast was the usual items which was fine. I appreciated that it opened at 5am to cater to those who have early flights. There is a restaurant onsite but I did not try the food there as there are several restaurants around that the shuttle drivers (who are great as mentioned) are happy to drive you to. The Emerald Thai was quite good.
There is a small business centre with pc’s and a printer; handy for printing out boarding passes.
Overall I thought the hotel offers good value for the price and I would return. Hopefully they’ll have flat screen TV’s and the water temperature control resolved.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dagger_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 4, 2013
Thanks for your thorough review.

We are pleased that our staff helped make your trip enjoyable. We're glad that you were able to take full advantage of our complimentary shuttle service. Thank you for your patience, we've replaced both boilers in the hotel recently and have had some water issues. We are also in the process of upgrading our televisions, so hopefully your next stay will be even better.

Sincerely,

Best Western Airport Executel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alaska, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 17, 2012

We stayed three nights at this hotel while in town for a basketball tourney at a local community college. Darryl and James, the shuttle bus drivers, were extremely helpful. They went out of their way to offer suggestions for getting around the city and really made sure we were taken care of. The small restaurant was surprisingly good and the workout room and pool were nice, too. I would recommend this hotel and would certainly stay there again myself!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miningnicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 3, 2013
Thank you for taking the time to share your experience with the TripAdvisor community.

We're pleased that our shuttle drivers helped make your stay with us easier. We hope that you and the team were able to take full advantage of our complimentary breakfast, fitness center, and indoor pool. We look forward to your next visit.

Sincerely,

Best Western Airport Executel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah, USA
1 review
Reviewed December 17, 2012

Usually, Best Western is my first choice when away, but I didn't find the staff very helpful or friendly when we discovered that my reservations was on the wrong day. Long hallways, inconvenient location

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank EILEEN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 3, 2013
Thank you for posting your review.

We're sorry about the mix up regarding your stay date. We hope that we were able to quickly resolve the issue and get you checked into your room. Please give us another chance to serve you.

Sincerely,

Best Western Airport Executel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley City, Canada
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 16, 2012

This hotel had a park and fly rate that seemed to be a pretty good option compared to other lesser priced motels in the area. It is an older property that is showing its age but was clean, had good bedding, a hot shower and included a good breakfast. Shuttle was reliable and drivers were friendly. Front desk staff were friendly and always said hello. If you arrve later in the evening, the hotel paring may be full...they send you to the Aeropark lot which is behind the hotel...the lot was well lit and in plain view from the back of the hotel. I was able to get a spot near the staffed parking booth...would use the Aeropark lot again if I did not need a hotel room.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachfinder2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 3, 2013
Thank you for sharing your experiences.

We're glad that you stay seemed to have went smoothly. We are pleased that the complimentary airport shuttle and deluxe continental breakfast met your needs. If you're ever doing another park and fly we'd love to have you back

Sincerely,

Best Western Airport Executel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington, United States
2 reviews
Reviewed December 13, 2012

The best part of the stay was Darryl, the driver. He took us to the local restaurant, picked us up after dinner, and was really entertaining. All of this instead of calling a cab. Good airport hotel, too - clean, quiet.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WedgwoodHMI, Guest Relations Manager at Best Western Seattle Airport Hotel, responded to this review, January 3, 2013
Thanks for choosing our hotel during your stay.

We're glad to hear that Darryl helped make your trip more convenient. We aim to provide excellent service and are pleased that Darryl met both our and your expectations. Please keep us in mind for your future travels.

Sincerely,

Best Western Airport Executel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Seattle Airport Hotel

Property: Best Western Seattle Airport Hotel
Address: 20717 International Blvd, SeaTac, WA 98198-5808 (Formerly Best Western Airport Executel)
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in SeaTac
#4 Family Hotel in SeaTac
#5 Romantic Hotel in SeaTac
#6 Business Hotel in SeaTac
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Seattle Airport Hotel 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Just 1.5 miles south of the Seattle Airport & Sound Transit's Light Rail link with fast, convenient service to downtown. 24-hour free airport & light rail shuttle, indoor pool, hot tub, business center/WiFi and free breakfast starting daily at 5:00am. Offering Seattle’s best Sleep & Fly Packages. And just 15 miles away from Seattle’s Cruise Ship Terminals. Come see why we’re loved! ... more   less 
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Also Known As:
Best Western Airport Executel Hotel Seattle
Best Western Seattle
Seattle Best Western

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