I stayed at this hotel twice in one week: once when I arrived in Seattle, I called the shuttle and spent one night, then at the end of my trip in Seattle, I spent another night and took the shuttle back to the airport.
The shuttle service was very nice. The first driver I had, I can't remember his name, but an older black gentleman - he was really nice! He definitely struck up a conversation with me and made me feel welcome my first time in Seattle. He made me leave my bag so he could get it for me. Great guy. He dropped me and another passenger off at the entrance due to renovation.
Check in was very simple. Kaisa was very nice, a pretty lady with a great name.
The rooms looked and felt clean and were basic. I liked that there was an easy chair for me to relax on facing the TV, but the TV is in a dated entertainment center type piece of furniture and even with the doors pushed in, it's hard to see the TV from the bed or the other side of the room, so I can't lay out clothes, go back and forth to the bathroom while primping, etc and watch the news in the morning. My 2nd room was identical.
The first night, it was about 9pm and I considered the restaurant for a late dinner, but the menu was bland - pizzas and a few salads, nothing special, really plain, easy to make things. Fortunately, Seatac has several places that will deliver and I found a Thai place in the directory that was about a half mile away and they delivered some pad Thai. Yeah.
The biggest gripe that I had were the room keys. Seems they were having issues with the keys working. I stay in hotels quite often so I know how the key cards work. I had to go back to the desk both times I stayed to have my keys remade. That is really annoying when you have luggage and have to go way down hallways, up the elevator and down another hallway and back. The second gripe is when I got in late for my second stay, I went to the "business center" to print off my boarding pass and the printer wasn't working. The printer was on and ready, but the PC that controls the printer (there is a sign saying in order to print, the far left PC has to be on and running) was locked up, so nothing would print. I had just gone downstairs to have my key remade and I was too tired to go back, so I just got to the airport earlier. The girl at the front desk was busy and being so late, she was probably the only one there and I didn't want to wait around for someone to fix it.
I had breakfast one morning. Some fruit, yogurt and juice/coffee. Everyone loves those make-your-own-waffle stations but I hate them because that means whining kids everywhere...especially the Sunday morning that I checked out (Easter). I just grabbed juice and left. I wanted to take a cup of hot tea with me - they had a decent tea selection, but the to-go cups had no lids. That's weird to me because without a lid, I didn't want to hike way back up to my room without one. I asked Kaisa at the front desk and she said they were out. Strange. I threw my tea out. I didn't want to risk spilling it on my way up to the room to grab my bags and leave the hotel.
In all, I'd say the hotel is average, nothing special - comfortable bed, clean room and something is offered for breakfast - that is really all that is needed for airport travel and the price reflects exactly that. I stayed on a Wednesday night and also on a Saturday night. I will add that there was a big difference in occupants. Wednesday was nice and quiet. Saturday night there were a lot of kids literally running around. Up and down the halls. That annoyed me, but not really the fault of the hotel (does anyone walk the halls?).
I would stay here again for more budget airport travel, but not if I was looking for a getaway. I think folks with kids will use this for a budget getaway since they have a pool, so beware of this on weekends. It's a very sufficient airport hotel.
- Official Description (provided by the hotel):
- Just 1.5 miles south of the Seattle Airport & Sound Transit's Light Rail link with fast, convenient service to downtown. 24-hour free airport & light rail shuttle, indoor pool, hot tub, business center/WiFi and free breakfast starting daily at 5:00am. Offering Seattle’s best Sleep & Fly Packages. And just 15 miles away from Seattle’s Cruise Ship Terminals. Come see why we’re loved! ... more less
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- Also Known As:
- Best Western Airport Executel Hotel Seattle
- Best Western Seattle
- Seattle Best Western