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“Not up to "Clarion" standards IMO”

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Clarion Hotel Seattle Airport
Ranked #19 of 34 Hotels in SeaTac
Salem, OR
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not up to "Clarion" standards IMO”
3 of 5 bubbles Reviewed July 8, 2013

I am giving it an "average" score because it was clean, and that is what is most important to me. However, the building is poorly maintained and the staff was much less than enthusiastic about their jobs. It took me 4 tries to get a simple question answered. With all the frustration of them "forgetting" to give check in information for they weren't even apologetic for the lack of professionalism and clarity. The parking lot is cracked and in very poor condition, needs repaved very badly. The carpeting, walls and doors are damaged, scratched and dented. The pool and spa finish was rough and cracked and the lighting in the entire hotel was very poor. The lights were there, but they only have half of the bulbs on. The restaurant was ok, but felt dingy too. The positive side.... the room was very clean, the bedding was very nice, and our car was safe when we got back from our vacation.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luvmywestie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, July 19, 2013
Thank you for your review. We always appreciate honest input it helps us to make changes so that we can improve. We are in the midst of repaving our parking lot. You may have noticed half of it completed, however the pool being cracked? there are none, and I have no dented doors but I appreciate your concerns I will look into them further. Thanks again
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424 reviews from our community

Traveler rating
    27
    142
    137
    70
    48
See reviews for
86
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed July 4, 2013

Really..... I booked through hotels.com.... After reading these reviews, I should have checked before booking! The staff at the front desk seemed bothered if you asked them a question or asked for assistance! The entire building is dirty- didn't look like it had been vacuumed in days! The restaurant looked dingy. They shouldn't advertise WiFi as it doesn't work-I talked with a flight crew on the shuttle to the airport who were similarly disgusted with the hotel! Lots of other choices in the area-live and learn!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ILVKDZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, July 19, 2013
Thank you for your candid input. Vast majority of the time my Guest Service Staff receive excellent ratings for there outstanding service. Hope you have a great summer
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Bowling Green, Kentucky
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 30, 2013

After spending two weeks driving through California, Oregon and Washington, we were ending our vacation in Seattle and decided to stay at the Clarion SeaTac for convenience to the city and for departure home from the airport. While the Clarion is not the newest hotel around it was clean, the pool and spa are large and very clean, the staff was friendly and very helpful, and the restaurant served delicious food in a pleasant atmosphere. The Triple Seven Lounge at the hotel is a hidden gem. During our stay we visited the lounge each evening. Our bartender, Jake, served the most delicious specialty drinks I've ever had while making everyone in the lounge feel at home. He served all patrons in a timely fashion and presented a friendly atmosphere which encouraged the patrons to get to know one another. Should we return to the Seattle area, we will definitely be staying at this hotel.

Room Tip: The suites are wonderful with whirlpool tub and overhead shower.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BluegrassBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, July 2, 2013
Thank you for your wonderful comments. We always do our best to make our guests stay an enjoyable one. We look forward to seeing you again in the future and hope you have safe travels. Thank you again.
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Vancouver, Canada
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed June 27, 2013 via mobile

This hotel is lind if old, rooms are not as good as you expect. I wont recimmend this hotel for vacations, this is just for connecting flights.

Baths doesn't work well and the size of the room is kind of little.

The good: internet is free !

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank albertoColombia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, July 2, 2013
Thank you for your comment. We are not the newest kid on the block but we have all the modern amenities and full service restaurant and lounge. My staff will always do what ever it takes to make sure you are taken care of and our rooms are clean and comfortable. Hope we have the opportunity to see you again.
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Morristown, New Jersey
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 27, 2013

Our flight was arriving at 12:30am, and not wanting to take a cab downtown we opted to walk through the parking garage to the taxi stand and take a 5 min cab ride to the Clarion. We could of walked but we just wanted sleep!! The front desk clerk was friendly, hotel has an odd layout, but our room was fine, no it wasn't the four seasons but just to shower and sleep for a few hours it was perfect. The next morning we took the light rail into downtown(located right next door to the hotel). Our room was little dated and worn BUT clean.

Room Tip: You can walk to the light rail!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cadillac5549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, July 2, 2013
Thank you for your review. We appreciate our gusts comments and use the information to continuously improve. Our staff will always make your stay a great one and we look forward to seeing you again someday.
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Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed June 26, 2013 via mobile

I can't think of any reason why someone would stay here other than proximity to the airport and maybe price, but I think this was way overpriced for what I got. Will definitely never stay again. Old, needs updating, smells in the hallway, cracks in ceiling, etc.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtour2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, June 28, 2013
Thank you for your comments, We make every effort to strive for the best guest satisfaction we can and we know we cannot please everyone. But we do have a clean comfortable hotel and even though we are not brand new we do offer all the amenities and the best affordable rates for our rooms. Thank you again and have a great summer.
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Collingswood, New Jersey
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed June 22, 2013

Located across International Boulevard from SeaTac, the hotel is a typical airport hotel: large, sprawling, somewhat worn around the edges but perfectly adequate. There is an in-hotel restaurant (not tried) but the snacks in the ground floor vending machine are melted. Rooms are fairly large, clean, but seem dark.

Several chain restaurants within a short walk of the hotel.

Room Tip: Pick a room away from International Boulevard.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clariongmseatc, General Manager at Clarion Hotel Seattle Airport, responded to this review, June 24, 2013
Thank you fro staying with us and providing feedback. Very sorry you did not get a chance to try out the restaurant, it is very good and the service is great. Maybe next time you will get the opportunity. Thank you again for your input we really appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Seattle Airport

Property: Clarion Hotel Seattle Airport
Address: 3000 South 176th Street, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 34 Hotels in SeaTac
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel Seattle Airport 2.5*
Number of rooms: 214
Official Description (provided by the hotel):
Ahotel experience designed to make your stay comfortable, convenient and affordable. Whether you are here on business or for fun and relaxation, the Clarion Hotel, amenities and our staff's warm hospitality will make your visit comfortable and memorable. ... more   less 
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Also Known As:
Clarion Seattle
Seattle Clarion

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