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“A wonderful relaxing oasis!”
Review of Cedarbrook Lodge

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Cedarbrook Lodge
Ranked #1 of 35 Hotels in SeaTac
Certificate of Excellence
GreenLeadersGold level
Reviewed September 7, 2013

Cedarbrook Lodge is top notch in customer service and your experience! They go out of their way to make sure your stay is perfect. From the free Hagen Daaz ice cream, bottled water, string cheese and yogurt in the "living rooms" in each building of the rooms, to the exceptional complementary continental breakfast that includes, eggs, oatmeal, fresh fruit, smoked fish and much more.
A wide assortment of pillows will make your bedding so comfortable you don't want to get out of it in the morning.
Don't miss this hotel if you are in the area. Next year they are adding more rooms and a spa!

Room Tip: have not had a bad one yet
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  • Stayed: September 2013, traveled with family
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Thank Ktravels07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 8, 2013

Dear Guest,

Thank you for your kind comments. I am so happy to hear that you discovered Cedarbrook and that you had a great experience. I'm also glad that you appreciated the "little things", such as the pillow menu, our livingrooms, etc.

To further your comments...Our new Spa is schedule to open June 15, 2014 and will certainly be all Cedarbrook - quintessentially Northwest. Our new guestroom building is expected to open in early September 2014 - which will bring our total number of rooms to 169, thereby allowing us to continue providing personalized service in a unique and intimate resort like environment.

I hope to see you soon!

Regards,

Scott Ostrander
General Manager
Cedarbrook Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,356 - 1,362 of 2,434 reviews

Reviewed September 7, 2013

Great place to stay close to airport and light rail but you are in a quiet wooded area. Grounds have peaceful walk, good workout area need pool. Front desk staff excellent need to work on shuttle communication waited for 30 minutes to be picked up at light rail. Snacks in living areas a plus will stay again

Room Tip: Ask for upstairs room
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  • Stayed: September 2013, traveled with friends
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Thank Mkv3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 8, 2013

Dear Guest,

I am glad that you had a peaceful stay while in residence at our Lodge. Thank you for taking the time to to post a review of your experience on TripAdvisor and for providing us a five star waiting.

I hope to see you again when you visit the Emerald City.

Sincerely,

Scott Ostrander
General Manager
Cedarbrook Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Room was nicely appointed but not large. Very comfortable bed and pillows. On the ground floor you will hear any guests above you walking in their room. A small problem with dirty sheets was quickly fixed and a discount offered on the room rate.

Enjoyed the amenities, the free snack room with water, the calm and peaceful grounds. Free wifi worked well. No pool on property but nice exercise facility. Breakfast was wonderful though replenished slowly. Make extra time in your agenda if you are planning on salmon.

After breakfast no tea or coffee service is provided in the lobby. There is tea and coffee in the rooms, but not the common area. I could not figure out how to run hot water through the fancy coffee machines to make tea in my room. Instructions in the room would be great. The front desk staff could not provide any clarity on how to make tea in the room. A kettle or coffee pot in the common area would solve this issue.

As an international guest, without phone service, you'll be forced to walk to the airport to catch the shuttle instead of being able to catch it at the rail station. They'll be happy to drop you off there but rely on guests to CALL the hotel to arrange pick up. There is no public phone there. I'm not sure why they have a shuttle schedule if they don't stop at the public transit on the way to the airport on the half hour. This can easily be fixed for the peace of mind of the guests.
Congestion at the front entrance with cars also causes shuttle timing issues.

Overall a very very nice property and a reasonably enjoyable stay. It was not PERFECT for me as the inconvenient shuttle caused unnecessary stress. However, a walk down their peaceful paths helped soothe the problems away.

Room Tip: Rooms overlooking the woods are relaxing. Bottom floor gets noise from above.
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  • Stayed: August 2013, traveled as a couple
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Thank DestinyVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 8, 2013

Dear Guest,

While I am thrilled that you had an excellent stay overall, I am most grateful for your constructive comments. While it is always great to hear of a guest's wonderful experience, it is the comments such as yours that truly help us improve.

You made a few really great observations and provides possible for solutions for us to consider...all from the perspective of a guest. And for your efforts, I am appreciative.

Thank you,

Scott Ostrander
General Manager
Cedarbrook Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

We stayed here the night before an early flight back to So Cal. It was a wonderful experience from beginning to end. The check-in was easy, the room immaculate and the surroundings beautiful. The staff were all very helpful and efficient. We took the shuttle to the airport the next day and they, too, were on time and friendly. The amenities are too numerous to list!

Room Tip: Choose a 2nd floor room. There was a wedding the night we were there. We didn't hear a thing b...
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  • Stayed: July 2013, traveled as a couple
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Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 6, 2013

Dear Guest,

Thank you for discovering Cedarbrook Lodge and for taking the time to post a wonderful review of your experience on TripAdvisor. In this day and age of social media and customer/guest driven websites, your feedback and that of all our guests is very important in helping us to improve.

I am glad you had a wonderful experience and look forward to serving you again in the future.

Sincerely,

Scott Ostrander
General Manager
Cedarbrook Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

I cannot say enough good things!! Relaxing, ultra comfort, best staff, great location... easy drive to Pier, Pike Market and Space Needle. Have stayed here for the past three years And really have no complaints

  • Stayed: August 2013
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Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 6, 2013

Dear Guest,

Thank you for the Perfect review and for being a loyal and frequent guest for the past three years. It is truly a pleasure to be your home away from home of choice.

I look forward to seeing you on your next visit to Seattle and to Cedarbrook Lodge.

My best,

Scott Ostrander
General Manager
Cedarbrook Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Before or after your flight, this place is the best. We met traveling companions here, spent the evening relaxing around the grounds, lingering over wine, then dinner, and a good night's sleep in a very comfy room. Early morning they shuttled us to the airport. Every detail is considered. They knew what we needed before we asked. When an error was made, apologies were simple and sincere, and our bill reflected the change. No hassle, no worries. Great way to start or end a vacation, and has become standard operating procedure for me from now on.

Room Tip: While the standard rooms are cozy, they don't feel too small.
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  • Stayed: May 2013, traveled as a couple
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Thank japantravelteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 6, 2013

Dear Guest,

Thank you very much for the wonderful review and overview of your Cedarbrook experience. It is always refreshing to hear when we anticipate our guest's needs as this is always a consistent endeavor.

On behalf of our staff, I look forward to seeing you again.

Regards,

Scott Ostrander
General Manager
Cedarbrook Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

We had an amazing stay, the customer service is immaculate and the grounds are beautiful! The continental breakfast is such a treat, and the keurig machines in each room is definitely a bonus! We can't wait to stay again the next time we're in town.

  • Stayed: August 2013, traveled as a couple
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Thank mandyandjosh14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott O, General Manager at Cedarbrook Lodge, responded to this reviewResponded September 3, 2013

Dear Guest,

I am so happy that you had a Fabulous stay. Moreover, thank you for recognizing the efforts of our team in regards to the authentic service they provide. I will most certainly share your review with our entire staff.

I do hope we have the opportunity to serve you in the future should your travel plans call for a return visit to the Emerald City.

Regards,

Scott Ostrander
General Manager
Cedarbrook Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cedarbrook Lodge

Address: 18525 36th Ave S, SeaTac, WA 98188-4967
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in SeaTac
#1 Business Hotel in SeaTac
#1 Family Hotel in SeaTac
#1 Green Hotel in SeaTac
Price Range: $168 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cedarbrook Lodge 4*
Number of rooms: 169
Official Description (provided by the hotel):
Thoughtfully situated less than five minutes from Seattle-Tacoma International Airport, Cedarbrook Lodge is a 169-room distinctive lodging facility. Guests are afforded a quiet, secluded environment ideal for a wide variety of business and leisure travel needs as well as professional and social gatherings. Eighteen lush acres of natural restored wetlands, comfortable accommodations, unexpected amenities (including highly acclaimed Copperleaf Restaurant and The Spa at Cedarbrook), and contemporary event spaces complement Cedarbrook's quintessential Northwest style, original works of art, and seasoned service. The result is an optimal location with the ambiance of a discreet hideaway. ... more   less 
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Also Known As:
Cedarbrook Hotel Seattle
Cedarbrook Hotel Seatac

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