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“Outdoor Steamy Hot Spa in the Cold Winter”

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Hilton Seattle Airport & Conference Center
Ranked #10 of 34 Hotels in SeaTac
GreenLeadersSilver level
NY
Level Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Outdoor Steamy Hot Spa in the Cold Winter”
4 of 5 bubbles Reviewed January 21, 2013

This Hilton's Location is pretty good for an early flight or late arrival very close to the airport. We checked in first and returned our rental car right after settled down in our spacious room. That saved us more than $20 from the hotel’s charge for parking. We took the rental car shuttle back to the airport and got off at the first stop at North terminal (If you take the shuttle further down to Main or South terminal then you will walk a longer distance) and followed the sign to the light rail Station. Hilton is right across the street and there's a sky-bridge for easy crossing. Of course you need to travel light and don’t mind to walk to use this great option and then you don’t need to deal with the shuttle even though Hilton has 24 hour shuttle.
We stayed in Seattle Airport area many times before; this Hilton was really above average with better amenities. But pool and fire pit were not opened during our stay that's the reason for the score 4. We stayed at Doubletree Seattle Airport a couple days ago, their pool and outdoor spa were opened and we saw many people using them. We didn't use them during our stay there. This time at Hilton we were told by the front desk that only hot spot was open and we decided to give it a try on this cold winter day. We liked it very much. It was kind of similar to the Blue Lagoon experience in Iceland and the spa temperature was right that you feel comfortable even it was only 40 degrees outside.
Icy cold water with a touch of lemon was served in the lobby in front of registration area. It tasted good and even better after using the hot spa.
Internet in the public area is free and there are quite a few comfy areas and chairs for you to hang out. A few Mac computers and a printer also in the business area for you to print out boarding pass. BTW, there is a big screen near lobby has direct link to airport showing all flights status just like the one you see in the airport that’s very convenient too, even though you can check it easily online but still this is more real time. There is also an Alaska Airline check in kiosk.
Overall, it was a great hotel that fits our need perfectly during our stay in Seattle Airport area.

Room Tip: The rooms close to lobby sometimes can pick up free Wi-Fi signal; you can give it a try if you don...
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  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank HouAndLee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 23, 2013
Dear Hilton guest, Thank you for reviewing you recent stay with us. We are so pleased to hear that you enjoyed your stay and that you were able to utilize the hot tub while you were here. We are also happy to hear that you enjoyed the other amenities. We hope to see you again! Best regards, Casey Knopik
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1,571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Juneau, Alaska
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 21, 2013

Good price thru Kayak nice room great staff
Many of the needs of a business traveler or family travel . Restaurant and bar a bit pricey butt overall very nice place to stay
Very convenient to Sea Tac and Shuttle runs every 20 mins starting at 5am Till 10pm
between 10-5 you call call for pick up

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 23, 2013
Dear Hilton guest, Thank you for reviewing your recent stay with us. We are so pleased to hear that you found the staff great and the room nice. We hope to see you again. Best regards, Casey Knopik
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Akumal, Mexico
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

I am always amazed at the kindness and customer service skills of the staff at Hilton Seatac. Upon arrival I am always welcomed with a smile and quickly settled into my very clean room. The rooms are nice and the beds are comfortable. As a woman who travels alone the hotel offers comfort and safety.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Marcia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 23, 2013
Dear Hilton guest, Thank you for your very nice comments in your review of your recent stay. We are so happy that you are a returning guest and that you always have a pleasant experience with our staff and that the rooms are nice. We hope to see you again soon. Best regards, Casey Knopik
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Holland, Michigan
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Above Average Hilton Hotel from a business travel standpoint. The room service food ordered was excellent, which puts this above average for me. Pricey as the onsite restaurant in a higher end steak house, but the food was excellent. As a Hilton Diamond, I was upgraded a room category. The room was clean and well appointed, beds comfortable. Very convenient to the airport, basically right "across the street". Valet parking was fast on the car retrieval. Only "average" or annoying part of my stay was the room was located about as far away from the lobby as you can get. Although I did NOT say anything to the front desk, I would have preferred a room closer to the lobby instead of receiving an upgrade. I didn't really need 2 King beds anyway, I can only sleep in one! I usually stay at the Doubletree when I am here on business but thought I would try the Hilton this time. I would stay here again. One more comment, I was upgraded to the executive floor. The executive lounge was very well stocked after hours with drinks and snacks. Was pleased and surprised!

Room Tip: I prefer the main hotel area vs. the convention center area as the main hotel area is closer to the...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank James O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 22, 2013
Dear Hilton guest, Thank you for reviewing your recent stay with us. We are so pleased to hear that you enjoyed your stay and that you found the food excellent, the room clean and the valet fast. We hope to see you again. Best regards, Casey Knopik
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Portland, OR
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 15, 2013

This was my second stay of one night each for business. Close to airport, easy shuttle. I do think this hotel was built some time ago, but the rooms are nicely updated and very comfortable. The bed was great. Their were two quirky things: the shower curtain juts out so much that you have to walk in and then shut the door if you want to use the toliet. In the middle of the night, that means turning on a light becuase there isn't enough ambient light. Not a big deal, but noticed- silly design. The other was the lamp on the desk- the plug-in's didn't work. I had to crawl under desk to plug in my laptop. Again, not a deal breaker... and I, too, didn't report it to the hotel, so they're probably not even aware of it (Room 1402 if anyone from managemnet is reading this).
The best thing about this hotel is their restaurant- great food. You'll be suprised to find such a nice steak restuarant in an airport hotel- nice bar as well. I have eaten there twice and had great meals with great service.
Do note that this hotel is quite spread out. If you have to attend the conference center, it can be a good 10 minute trex to your room. Really not that far, but again, further than you would think with an airport hotel. You have to walk outside and cross a small hotel road to get into the conference ceter.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rileyscountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 22, 2013
Dear Hilton guest, Thank you for reviewing your recent stay. We are pleased to hear that you found the shuttle easy, the room comfortable and the bed great. I am sorry to hear about the plug-ins on the lamp not working and will bring this to the attention so we can get it fixed. We hope to see you again. Best regards, Casey Knopik
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Shelton, Washington
2 reviews
5 of 5 bubbles Reviewed January 14, 2013

Attended a huge retirement party and would have had to drive 90 miles to return home that night. The food was amazing, and my guest and I were very pleased to have such comfortable beds to tumble into. Parking included with the event was very reasonable, and in a garage! Nice not to get up to ice on the car. Breakfast in the restaurant was also delicious. Staff couldn't have been nicer.

  • Stayed January 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 22, 2013
Dear Hilton guest, Thank you for your wonderful review of your recent stay with us. We are so pleased to hear that the beds were comfortable and the food was amazing. Also that the staff was nice! That is always great to hear. We hope to see you again. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orlando, florida
Level Contributor
80 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed January 13, 2013

Called ahead to front desk to ensure this property had an HHonors Members Lounge. Was told "yes". When I checked in, I was told "no" and provided a continental breakfast coupon worth a juice, danish, and coffee. If I wanted a full breakfast at the on-site restaurant, it would cost me $10. I stayed one night. This is an old property and had trouble with the lamp on the bed stand as well as ensuring the room was quiet. I am Hilton Diamond and this property is not worth the choice, with a nicer doubletree and embassy close by. I did eat the breakfast for $10 and it was nothing special.

Hilton - if you are listening - PLEASE ensure that on your website your prominently display the existence of an HHonors Member Lounge. This has happened to me more than 3 times in the last few month wherein property is advertised with a lounge and turns out this to not be the truth.

Room Tip: No executive lounge and cheap breakfast for HHonors members -suggest you stay at the adjacent double...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rggsquared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, January 15, 2013
Dear Hilton guest, Thank you for sharing your feedback of your recent stay with us. We sincerely apologize that an Executive Lounge was not available and will be sure to notify guests of this before their arrival. We appreciate your feedback regarding our breakfast offering and will be sure to take that into consideration as we work to improve our options for guests. Thank you again for your feedback. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Seattle Airport & Conference Center

Property: Hilton Seattle Airport & Conference Center
Address: 17620 Pacific Highway South, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in SeaTac
#12 Business Hotel in SeaTac
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Seattle Airport & Conference Center 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Hilton Seattle Airport And Conference Center
Hilton Seattle Airport Hotel Seattle
Seattle Hilton

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