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“Good SEA Hotel Choice”

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Doubletree by Hilton Seattle Airport
Ranked #13 of 34 Hotels in SeaTac
GreenLeadersSilver level
Birch Bay, Washington
Level 6 Contributor
200 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
“Good SEA Hotel Choice”
Reviewed January 25, 2011

We've already stayed at this hotel three times in January 2011 alone. Living in Northwest Washington a drive of a couple of hours from SEA, we need a spot to park our car and a place to rest our heads prior to early departures or following late arrivals. The Doubletree fills the bill very nicely.

We have stayed at a variety of SEA properties including a couple of Hampton Inns, a Hilton Garden Inn, and the Hilton just up the street. As Hilton Diamonds, we find that the Doubletree is one property that offers us recognition in the form of dining certificates that are appreciated.

They often offer a very competitive park-and-fly rate with valet parking that lowers the cost of the room to as low as $30-50, if you subtract what you'd pay at the cheapest airport parking lots, e.g. Shuttle Park 2, for the same period of time. They offer a 24-hour shuttle that runs every 20 minutes for much of the day. Because of the routing, it takes 7-8 minutes to drive to the airport, but only 5 minutes or so from the airport pickup point back to the hotel.

We're generally given an upper floor room in the tower, and find the rooms very comfortable. We connect our laptop in our room since Hilton Diamonds and Golds now receive free Internet as a perk worldwide. However, there are several free computers available outside the restaurant bar adjacent to the Starbucks stand, and free wireless as well in the lobby area.

Last but not least, we have eaten dinner there a number of times and have never been disappointed. Their head chef has apparently been with them for many years, and the menu offers a good variety of reasonably priced and attractively presented entrees. We genuinely look forward to eating there.

We're staying there again in a few nights and looking forward to it, despite facing a 6:00 a.m. flight the following morning. We're pleased to recommend this property as excellent choice for SEA.

  • Stayed January 2011, traveled as a couple
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Helpful?
1 Thank No_Fixed_Address
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Yakima, Washington
Level 4 Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed January 20, 2011

The Doubletree @ the Seattle Airport has been at its current location a very long time. Flying out of SeaTac, the hotel is easily recognizable from the window of the airplane because of its large campus and the tall height of its main tower.

The Friday night we stayed with at the Doubletree, we drove in from out of town, ate dinner and arrived kind of late, at least after 10pm. The front desk staff actually had a bit of a line to deal with as they were checking in an off-duty air crew and there was one other guest checking in. When we finally got to the counter we found the desk clerk to be very friendly in spite of the lateness of the evening. Just after completing the paperwork, we were offered the rather famous warm Doubletree cookies. They were quite enjoyable even if we didn't have any milk to go with them.

Our booking was through a low priced hotel source which does only double occupancy bookings, so we kind of assumed that we would get a single king room, however when we arrived at our room we found two queens. That is fine.

The room was very large, even for a double queen room. There was a great deal of floor space, so much so that even with a work desk and two occasional chairs the room felt a little bit like a cave. The room also had a balcony. The balcony overlooked the parking lot, however that side of the parking lot was controlled by the valet, so there wasn't nearly as much noise as you would expect.

The only issue we had was the cleanliness of the glasses in the room. We had to call the care line and ask them to send up clean glasses. Both glasses provided in the room looked as if they had food residue in the bottom of them. We received clean glasses about 5 minutes after we made our call.

My wife and I slept well. I usually don't enjoy hotel beds, they are either too soft or too hard, or in the worse case scenario, worn out; and to be honest I'm just used to my own bed, but this night I slept particularly well. If we had any neighbors around us, I would never have known it as there was absolutely no adjacent room noise.

We were very happy with this hotel and would happily stay here again any time.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtgops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Guest Relations Manager at Doubletree by Hilton Seattle Airport, responded to this review, January 24, 2011
Dear Guest,

Thank you for choosing the Doubletree Seattle Airport for your stay in Seattle a and for your wonderful overall comments.

Please accept my sincere apologies if we fell short on providing clean glasses in the room. Our team strives for excellence and anything less than a “perfect 10” is below our standards. We are committed to you and your preferences. I can assure you that we will address this with the Housekeeping Department. We take every comment as an opportunity to improve ourselves.

We highly value you as a Doubletree guest and we want you to return. Please let me know if there is anything that we can do to make your next stay as comfortable as possible. We hope that our response process is satisfactory, and if there is anything else that we need to do to provide you with a “perfect 10” please contact us at anytime.

We want to thank you for your candor and looking forward in meeting you in the near future.



Our warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Squamish BC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2011

Pros - Very close to airport, very quiet rooms (you cant hear the airplanes taking off even though it is right across from the airport), friendly staff, VERY comfortable beds with lots of pillows, large rooms, ice and vending machines close to all rooms, nicely appointed bathrooms, free shuttle (runs every 20 min, no reservation needed), convenience store on site, ATM, warm cookies on check in.

Cons - Hotel is spread out so pay attention to how to get to your room as you may get lost,
Feather pillows (synthetic available on request), Pay parking ($16 self/day $20 valet/day),
warm cookies on check in.

We have stayed at this hotel several times, and others in the area. It may cost a little more to stay here, but we feel it is worth it for the quiet rooms and the very comfortable beds.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lemon-peppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 5 Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 9, 2010

This hotel boasts a "Save 30%" on Expedia.ca, but what is not obvious (and certainly unexpected) is that the rate is for only one person!! So you think you're getting a good deal, but they add on an extra person fee (at the checkout - it is not noted in the actual "price" - so right away, your 30% off is now less than 20% off!) Check your rates carefully - as what sounds like a deal is not!!! What is the point of advertising "Deluxe 2 Queen" rooms at 30% off, but I have to pay extra for because 2 people stay in the room? I have stayed at this hotel several other times - paying regular price - and it was always for double occupancy. This method of advertising is misleading. Having said that - I would still stay again - even if it is "single occupancy" rates, just more aware...

  • Stayed December 2010, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Travuler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Front Office Manager at Doubletree by Hilton Seattle Airport, responded to this review, December 23, 2010
Dear Guest,

Thank you for choosing the Doubletree Seattle Airport for your stay in Seattle.

Please accept my sincere apologies if we fell short on providing a “perfect 10” stay. Our team strives for excellence and anything less than a “perfect 10” is below our standards. We are committed to you and your preferences.

I can feel your frustration in regards to Expedia's booking and the extra adult charge but when you finalize a booking through a third party it always indicates the number of adults, extra services charges that may apply and other optional charges that may exist.

We highly value you as a Doubletree guest and we want you to return. Please let me know if there is anything that we can do to make your next stay as comfortable as possible. We hope that our response process is satisfactory, and if there is anything else that we need to do to provide you with a “perfect 10” please contact us at anytime.

We want to thank you for your candor.

Our warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Level 5 Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 25, 2010

This place has an exceptional staff - very kind and helpful. They need to be, because this is a tough hotel in terms of layout. It is enormous, and the signage isn't great for finding rooms. No wireless Internet in rooms (even for a fee), and many of the rooms have a funky odor. The place needs a serious upgrade. If you do have a room here, ask for one near the front desk (I think that would be in the towers) to save a hike. It's also easier to find your room in that section of the hotel.

  • Stayed September 2010, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank MaineBiztraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Front Office Manager at Doubletree by Hilton Seattle Airport, responded to this review, November 25, 2010
Dear Guests,

Thank you for choosing the Doubletree Seattle Airport for your recent stay in Seattle and for taking the time to write the review.

I apologize if you have found the guest room dated; we are committed to your preferences and we take every comment very seriously. We have renovated all of our Wings in 2008 and we are in the process to renovate the Tower Building. We do provide free wireless in the public areas and at the business center. In addition, at the beginning of 2011 we will have wireless in all of the guest rooms. Due to our large size, we have encountered few installation challenges that have hindered us for having wireless in the rooms.
We highly value you as a Doubletree guest and we want you to return. Please let me know if there is anything that we can do to make your next stay as comfortable as possible. We hope that our response process is satisfactory, and if there is anything else that we need to do to provide you with a “perfect 10” please contact us at anytime.

We want to thank you for your candor.


Our warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed November 20, 2010

I stayed one night at this hotel, as we were flying out early the next morning. The hotel is conveniently located, just across the street from the airport entrance with a free shuttle that runs every 20 minutes.

I was disappointed to learn there was a fee for parking ($16+tax), a fee for Internet ($5 for one hour), no simple breakfast included.

When we tried to leave, our paid parking pass wouldn't register to let us out of the parking lot, and there were no attendants handy, so we were late returning our rental car :( -- I'm thankful we didn't get dinged on that.

The hotel was nice; good clean rooms. Our room was connected to the main lobby by a skyway; we were in building 5 -- it wasn't very close. On the plus side, we got warm cookies upon check-in. The diner next door was good -- I think it's 'Dave's Diner'.

Overall, it was a nice hotel, if you are prepared to pay for it.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thewidricks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Front Office Manager at Doubletree by Hilton Seattle Airport, responded to this review, November 25, 2010
Dear Guest,

Thank you for choosing the Doubletree Seattle Airport for your stay in Seattle.

Our team strives for excellence and anything less than a “perfect 10” is below our standards. We are committed to you and your preferences. Due to our ideal Airport location (which makes the guest parking demands high) we have applied a comparable parking fee to assure parking availability and safety to all of our overnight guests.

We highly value you as a Doubletree guest and we want you to return. Please let me know if there is anything that we can do to make your next stay as comfortable as possible. If there is there is anything else that we need to do to provide you with a “perfect 10” please contact us at anytime.

We want to thank you for your candor and for taking the time to write the Tripadvisor report.


Our warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level 6 Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed November 6, 2010

I stayed here for one night (November 01, 2010) as this is our designated crew hotel for all layover crew stays while in Seattle.

==> The Hotel in general: The hotel is located not far from the airport, just to the east of the airport itself. You can easily see it and will have some nice views of arriving and departing aircraft. They have a free 24/7 airport shuttle service.
The hotel buildings and grounds itself are very large and the hotel complex is an unusual shape/design which tends to add to the privacy aspect. It’s comprised of one main large 11+ floor structure and six other shorter “wings”. The six smaller wings are laid out in a quasi-geometric design with their outdoor pool somewhat in the center.

==> Lobby / Check-in: We were picked up quickly at the hotel/car rental van pick-up areas and our bags loaded by a cheerful driver. We chatted along the way about our flight over and the local weather.. It was a :10 drive at best.. Upon arrival we got our bags back and walked into the lobby.. The first thing you’ll notice about the lobby is the nice fire place with sitting chairs and the like.. It has a very pleasing “Northwest” feel to it.

As our rooms are pre-paid and pre-assigned, there is little front desk formality aside from room key distribution.

==> Room: My room was a basic mid-tier level in the main building and had a good view of the airport to the west. The rooms are well equipped, but not over-the-top. It was decorated in soft tones of golden yellows with some green and accented with natural woods.

The room had a half-sized work desk with multi-power plugs and good direct lighting. The TV was a newer flat screen TV with traditional programming. There is also a self-service stocked coffee/tea maker and the highlight of my stay-- THE COOKIES-- to which they are somewhat famous for!

Being close to the airport I was glad to see that the windows were reasonably well sound insulated. They were not totally sound proof, but even with aircraft landing nearby I could not say the sound was noticeable or distracting by any means. The drapes/window coverings aren’t totally black-out, so those who are extremely light sensitive sleepers may have some issues in the post-sunrise hours.

The bed: It was a traditional US queen sized and more than ample for one. They had nice sheets and pillows (extra in my closet if needed) and an ample duvet as well.

==> Bathroom: My bathroom was average sized and equipped with most common fixtures. It had a combination tub/shower which I prefer as I like to take a leisurely soak from time to time. They provide most basic toiletries as well.

Everything in my room and bathroom was in proper working order and was spotlessly clean as I would hope, and expect.

==> Hotel facilities and Amenities: The hotel has an outdoor seasonal pool which is located in the “middle” of the other smaller wings. Small, but more than ample for a dip or a leisure swim.. The hotel has a decent sized work out room and the best feature—an electronic indoor driving range! Naturally, being an airport hotel, they have all the classic airport-hotel features like free 24/7 airport shuttles, business center, newsstand, sundries store and the like.

There are two in-house restaurants; one that serves only breakfast in the morning and a second that opens in the early afternoon and serve both lunch and dinner. Neither serves on a 24 hour basis. You can also use room service, but this too is not a 24hour service.

==> SUMMARY: This hotel gets good reviews from my flying colleagues and I see why. Their staff are always pleasant and willing to do what you ask. The hotel is well maintained and has some ‘character’ to it- you “feel” like you’re in the Northwest. Rooms are of ample size and well appointed- nothing over the top, nor run down either. They have all the amenities, services and facilities that you’d expect from an airport-area hotel.

** PROS: Great location and easy access to/from the airport. Friendly staff. EXCELLENT cookies. There are some nearby alternate dining options that are very walkable.

** CONS: Limited in-house dining options. Room rates, prices for food/drink and parking options are little high (but in line with other hotel chains of the same class).

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GOPBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RissaWilliams, Front Office Manager at Doubletree by Hilton Seattle Airport, responded to this review, November 8, 2010
Dear Guest,

I wanted to personally thank you for taking the time to write a review for our hotel.
It is because of your feedback that we become better and our team members get motivated by your kind words.
We will be waiting for your return.

Thank you for chosing the Doubletree Seattle Airport for your stay!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Seattle Airport

Property: Doubletree by Hilton Seattle Airport
Address: 18740 International Blvd, SeaTac, WA 98188-4234
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in SeaTac
#8 Romantic Hotel in SeaTac
#9 Business Hotel in SeaTac
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Seattle Airport 3.5*
Number of rooms: 850
Reservation Options:
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Also Known As:
Doubletree By Hilton Seattle Airport Hotel Seattle
Doubletree Seattle
Seattle Doubletree

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