We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Wonderful Hotel by the River”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Red Lion Hotel Richland Hanford House
Ranked #9 of 14 Hotels in Richland
Reviewed January 11, 2012

I have stayed at red lion twice, and on both occasions I was extremely satisfied. On both my stays, my room was on the farthest end of the first floor, but the walk is well worth the view from my room! Staff are courteous and helpful.

  • Stayed: September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rexoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this reviewResponded March 2, 2012

Thank you so much for such a wonderful review!
We certainly do appreciate the business we receive, but more importantly we enjoy the relationships that are created when we have a guest stay in our home!

We look forward to your next visit ,until then, safe travels.

Ian - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (374)
Traveler rating
Traveler type
Time of year
Language

330 - 336 of 374 reviews

Reviewed October 26, 2011

I enjoy the Red Lion hotel in Richland. Its my favorite place to stay, I'm actually going back Monday october 31st for a couple days. I love the convinence of the hotels location, and the staff is absolutly wonderful. I do feel they need to know just how fabulous each and everyone of them are. My room is always clean, and the breakfast is always the best. So thank you for taking the time to read my lil review. I really would like some kinda coupons to get a better price or something if u all have any kind of promotions going on.

Sincerly,
PeggySue Conner

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank peggysueconner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this reviewResponded March 2, 2012

Thank you for taking the time to write a review!
Our hotel credo is Arrive as Guests, Leave as Family. We strive to create that homey feeling for everyone, and it sounds like we hit the mark with you!

Thank you again and we look forward to your next visit!
(Please check our web site for promotions, there is always something going on!)

Ian - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

Restaurants overlook the walk path along the Columbia River -- very beautiful grounds, well-maintained landscaping and attractive courtyard. The restaurant is wonderful -- lots of choices plus a buffet breakfast. The staff was wonderful -- provided shuttle service to the airport which saved at least $55 for us. The bed was comfortable and the room spacious. The colors are in the tan/brown family so it appears a little dated and drab but the amenities make up for it. We were there to spend time with convalescing parent. Only a short walk to the Kadlec Medical Center as well as restaurants, library and some shops. The staff was helpful when called upon to change and extend reservations. My husband and I were very pleased!

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank lalucas416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this reviewResponded March 2, 2012

Thank you so much for such a wonderful review!
We certainly do appreciate the business we receive, but more importantly we enjoy the relationships that are created when we have a guest stay in our home!

I have passed your comments on to all the staff here.

Looking forward to your next visit..

Thanks again

Ian - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2011

Just driving through after a visit in Seattle headed on to the Midwest . We loved the park for a walk before we retired for the evening! What a beautiful river-- felt like our stop here helped us connect with the area . A true destination not just a pit stop !

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Wankie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this reviewResponded March 2, 2012

Thank you so much for such a wonderful review! As the owner of a 150lb dog I can also verify what a great place it is. Plenty of trails, the river and the hotel make it, as you said, "a true destination and not just a pit stop". Don't forget the 300 plus days of sunshine each year.

Look forward to seeing you again soon

Ian - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2011

Our little sports car broke down and we were hauled on a flatbed into Richland, Wa. Spent night at the Red Lion while waiting for the car to be repaired. We had a very spacious room with a balcony overlooking the river which had a lot of activity on and around it at the time. Families having picnics, swimmers, boaters, water skiers etc. It was delightful to sit on our balcony and watch. Our room was clean and comfortable. Computer in the Business Center was the slowest that I have ever experienced. Be sure to have your own laptop with you if possible.

Room Tip: Ask for a room overlooking the river with a balcony.
See more room tips
  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank judy_rafu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2011

My husband and I stayed here three nights in September. We were selling our house and stayed here when the movers packed up our stuff. The hotel is next to the river and Sterling diner. It looks old inside and out but was clean. We checked into our room in the late evening. The lady at check-in was nice. The room was a nice size and the bed was very comfortble but the bathrooms had black mold. It was in the bath tub, on the shower curtain, on the tile on the floor, and even in the closet. We did not notice how bad till the next day when we took our shower. I put towels down inside the bathtub and on the bathroom floor. The bathroom door had water damage. It looked like there may have been standing water from a leak and the bathroom was not cleaned and air out properly. I called Housekeeping in the morning but just got a busy signal. I left two messages with the front desk about the mold. I left a note for the maid to try to see if she could get rid of it. She did try to scrub it but it was going to take some kind of electrical scrubber or some type of special cleaner to get rid of it. I have never seen such mold in a hotel room before and wonder if regular guest just put up with it? I did use the laundry room. When I went to the front desk to get some quarters for the laundry room, they told me they did not have enough for me and to go to a gas station or store nearby. I could not belive a full service hotel could not exchange some dollars for some quarters. Luckily another hotel staff member had some extra quarters in his pocket to exchange with me.

  • Stayed: September 2010, traveled as a couple
    • Sleep Quality
    • Cleanliness
1  Thank Candace71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this reviewResponded August 23, 2011

Thanks for writing a review on your stay!
I was however extremely disappointed to read of your experience so I ask you contact me at 509-946-7611 so that I may discuss further with you and put corrective measures in place.
This is absolutely not the standard we strive for and I do apologize for your issues.

Thanks

Ian - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2011

We stayed at the Red Lion Hanford House for one night, and that was enough.

The hotel itself is OK, but rather dated. 20 years ago I'm sure it was nice, which was about the last time it was updated. The front desk staff were nice.

The room was marginally clean and smelled musty and the air conditioning was barely up to the task of cooling the room and adding some ventilation.

The bed was saggy and had obvious wear/depressions. The pillows were small and little more than loose bags of foam rubber.

This hotel is better than sleeping in your car, that is about it.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank ak_f800st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHCC, General Manager at Red Lion Hotel Richland Hanford House, responded to this reviewResponded August 22, 2011

Thank you so much for taking the time to write a review. I really do appreciate the feedback you provided.
I am sorry your stay was not as you would have expected but am very happy to report we will be upgrading our rooms next month. This will include a new bedding package and flat panel TVs in all of our rooms. Our engineers have checked the A/C system and made some adjustments...the system is cooling much better again.
Let me know when you will be back in town and I'll handle your reservation personally.

Thanks again

Ian - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Richland hotels
0.3 mi away
Homewood Suites by Hilton Richland
0.4 mi away
Hampton Inn Richland / Tri-Cities
0.6 mi away
Shilo Inn Suites Hotel Richland
Show Prices
Show Prices
Show Prices
3.8 mi away
Holiday Inn Express Hotel and Suites Richland
1.3 mi away
Courtyard Richland Columbia Point
2.4 mi away
Home2 Suites by Hilton Richland
Show Prices
Show Prices
Show Prices

Been to Red Lion Hotel Richland Hanford House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352-3538
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 14 Hotels in Richland
Price Range: $88 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
Official Description (provided by the hotel):
The Red Lion Hotel Richland Hanford House in Richland Washington is located right on the scenic Columbia River, 10 minutes from the Tri-cities Airport via our complimentary airport transportation. On downtown Richland's main arterial, the hotel offers convenient access to the Hanford Nuclear Reservation and all of the businesses located there including Battelle, Energy Northwest, Bechtel, Framatone, and HAMMER.Our 149 spacious guest rooms, including seven suites, feature all the amenities you'd expect of a first-class hotel, including Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports and room service. We also have laundry and valet services and a fully equipped business center.For fun and relaxation, enjoy our outdoor pool and whirlpool or work out in our fitness center. Nearby you'll find Howard Amon Park with a 7-mile path along the river for walking or jogging. Golf, tennis, boat rentals and shopping are close by as are some of the area's 20 wineries and the Columbia River Exhibition of History, Science & Technology. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Orbitz, getaroom.com and Hotwire so you can book your Red Lion Hotel Richland Hanford House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Lion Richland
Richland Red Lion

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing