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“Great hotel for visiting Tri-Cities”

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Courtyard Richland Columbia Point
Ranked #5 of 14 Hotels in Richland
Reviewed July 18, 2013

Our second stay at this hotel was as appealing as our first last summer, and we would gladly stay here again.

The hotel is exceptionally clean and has an incredibly friendly and helpful staff. Jessica at the front desk was especially helpful - she seemed to be the person answering the phone every time I called the hotel (once to book, once to confirm, once to ask a couple of questions), and she always seemed to be around for an extra blanket or a recommendation on where to make a purchase that we needed. Thanks Jessica!

The hotel's location is lovely and very convenient for highway access to Pasco and Kennewick.

We did not eat breakfast at the hotel, which is an additional fee. But with the microwave and refrigerator we managed our own quick breakfasts just fine.

If booking ahead, ask for a water view room to enjoy the Columbia River.

  • Stayed: June 2013, traveled with family
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Thank TouristeSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded July 31, 2013

Dear TouristeSeattle,
Welcome Back! I am happy to hear that you enjoyed your stay with us again! I will definitely share your positive comments with Jessica! We are proud to have Jessica on our team. See you next time!

Sincerely,
Kathy Moore - General Manager

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117 - 123 of 192 reviews

Reviewed July 16, 2013

The room was clean and the front desk staff was cordial.

When we checked in they said they upgraded us to a river view room. We checked in on Friday night and it was overlooking the marina. And the marina was full of boats revving their motors. And one especially noisy underneath our window when the engine was missing and the person had to turn up the gas to keep it running.

I shared the room with a friend and in order to use the bathroom I had to turn on the bathroom light and one switch turns on the toilet area and the separate sink area. So I ended up waking my friend in order to use the restroom. This was poorly designed.

We were only here for one night - nice hotel and the only Marriott brand for hundreds of miles.

I would be back but would request a room with a parking lot view.

Room Tip: Rooms overlooking the parking area will be quieter. Marina view very noisy.
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  • Stayed: July 2013, traveled with friends
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Thank GISGoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded July 18, 2013

Dear GISGoddess,
Thank you for commenting on your recent stay in Richland. We are sorry to hear you didn't enjoy the water view. The Marina is owned and operated by the City of Richland therefore the hotel is unable to police the noise activity. We acknowledge your thoughts on the bathroom lighting situation and have shared it with ownership to take into consideration when building new hotel properties. Marriott has 2 additional hotels in the Tri-Cities area. The TownPlace Suites is located across the street from the Courtyard at Columbia Point and the Fairfield Inn is located in Kennewick across the street from Columbia Center Mall. We would love to accommodate you again if your travel plans bring you to the Tri-Cities Area. Inform our Guest Services Agent that you request the city view side of the hotel during peak boating season.

Sincerely,
Kathy Moore
General Manager

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Reviewed July 8, 2013

Very well eqiupped, clean and comfortable room with great view of the river. There is a very nice bar and restaurant in the lobby. Separate meeting facility looks lovely. Nice area with walkway along the boat basin. Easy access to Anthony's restaurant. Easy access and plenty of parking.

  • Stayed: June 2013, traveled as a couple
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Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded July 12, 2013

Thank you for your kind words about the Courtyard in Richland. There is plenty of action on the Columbia River and at the Columbia Point Marina this time of year. It sounds like you enjoyed all the energy in Richland! We hope to serve you again soon in Richland.

Sincerely,
Kathy Moore - General Manager

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Reviewed June 22, 2013

We had a great view of the Columbia River from our private balcony room at this hotel. The room was great and staff was great. Our favorite restaurant, Anthony's was within walking distance. We walked along the riverpath in the evening, everything is so clean and beautiful at this location. Hotel is located at the end of a road providing quiet atmosphere.

Room Tip: Ask for a room with a view..you won't be sorry
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  • Stayed: June 2013, traveled with family
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Thank Lorraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded June 24, 2013

Dear Lorraineh653,
We are so happy to hear you enjoyed your stay in Richland. It sounds like you had a great experience. Thank you for sharing your thoughts on Trip Advisor. We hope to serve you again soon!

Sincerely,
Kathy Moore
General Manager

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Reviewed May 17, 2013

I stayed here before (Oct 2012 - read prev review), and it was not a good visit. The general manager, Kathy, personally called me to discuss the visit and promised to address the issues.
She did a Wonderful job! I stayed here again for a business trip and was shocked at the changes. The rooms have been updated, beds are comfy, view is great, staff was "Over the top", lobby was clean, and even all of the windows facing river were clean. Shout out to Kathy and staff....great stay!! Will be back and suggest that others try it.

Room Tip: Ask for river view
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  • Stayed: May 2013, traveled on business
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1  Thank JohnSimonis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded May 20, 2013

Dear Johnsimonis,
Thank you for taking the time to comment on your most recent stay at the Courtyard. We always appreciate feedback from our customers. It was very nice to meet you in person last week. We look forward to serving you again when your travel requirements bring you to the Tri-Cities.

Sincerely,
Kathy Moore
General Manager

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Reviewed May 16, 2013 via mobile

Contemporary rooms, modern, clean, HD TV. Superb river front trail to get fresh air & exercise.
My only wish is that the beds would be more comfortable! Improve that and it would get 5 stars!
Pool area very small, not for lap swimming if that's what you want.
Nice breakfast buffet

  • Stayed: May 2013
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Thank King06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded May 20, 2013

Dear King06,
Thank you for taking the time to comment on your recent stay in Richland. I am happy to hear that you enjoyed your stay. I will share your comments with our ownership to obtain a 5 star rating the next time you visit our property. Thank you for choosing Courtyard at Columbia Point.

Sincerely,
Kathy Moore
General Manager

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Reviewed May 10, 2013

Yet another great Courtyard hotel! All hotel staff were efficient, helpful, and pleasant. Our room was outstandingly clean, and quiet. We had a lovely view of the river. Buffet-style breakfast every morning was delicious. Excercise room was well-maintined also.

A couple of nights when we were just too tired to go out for dinner, we ate at the beautiful bar in the lobby. Our salads were fresh and tasty, with a generous glass of wine.

Downtown Richland is within walking distance, about one mile, and you can walk most of that on the sidewalk that runs along the river.

Unfortunately this Courtyard will soon be changing over to the newer "pod" style of lobby. I wish Marriott would re-think this strategy. Nobody that I know likes the new style. If it ain't broke, . . .

Room Tip: River side rooms have a better view and are quieter.
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  • Stayed: February 2013, traveled as a couple
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Thank Juliette144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathytime, General Manager at Courtyard Richland Columbia Point, responded to this reviewResponded May 13, 2013

Dear Julliette144,
Thank you for taking the time to comment on your recent stay at the Courtyard by Marriott in Richland. We always appreciate feedback from our guests. Richland Columbia Point is a beautiful area along the Columbia River. I am happy to hear that you enjoyed our facility and the surrounding area. We are in the initial design phase of updating our lobby. We are working hard at keeping the ambiance that you enjoyed and weaving in the updated pieces as well. I will be interested in hearing your feedback after our lobby refresh in completed. We hope to serve you again in the future. Thank you for choosing the Courtyard by Marriott in Richland.

Sincerely,
Kathy Moore
General Manager

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Additional Information about Courtyard Richland Columbia Point

Address: 480 Columbia Point Dr, Richland, WA 99352-4373
Phone Number:
Location: United States > Washington > Tri-Cities > Richland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Richland
Price Range: $122 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richland Columbia Point 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Courtyard By Marriott Richland Columbia Hotel Richland
Richland Marriott
Richland Courtyard
Courtyard Richland Columbia

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