Probably one of the worst hotel experiences of our lives.... But lets start at the beginning: we arrived at 1.45pm and wanted to check in, bit we were told that check in won't be available until 3pm - fair enough. But when we asked if we can leave or luggage somewhere we were handed over the room keys and told that we can put our stuff into one corner of the room. Completely arbitrary!
Then the next day we spent the day in downtown, upon our returned we noted that the room hasn't been cleaned. We desperately needed some fresh towels and bed sheets - so i trolled down to reception to inquire about the situation. 15 mins later a knock on the door and someone dropped off a couple of new towels and sheets. No explanation why the room hasn't been cleaned nor Assistance with the sheets! For the first time in my life i had to put on sheets in a hotel room.
Nevermind. Next day on check out i talked to the manager/owner and started the problem. Response? Nothing. No explanation, apologies no nothing. Brilliant example on how not to run a hotel!
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