We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent & Clean Hotel, but staff not accomodating”
Review of Clarion Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Clarion Hotel
Ranked #7 of 12 Hotels in Renton
Portland, Oregon
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Decent & Clean Hotel, but staff not accomodating”
Reviewed June 27, 2007

We ended up here after the airline caused us to miss our connecting flight and comped us a room. Staff seemed fairly friendly on check-in. The rooms/hotel have recently been remodeled and everything was quite clean. Only problem was that they didn't ask if we wanted a nonsmoking room. We arrived in the room and could smell the faint (but definite) odor of cigarette smoke and we called the front desk to see if we could change to a nonsmoking room. We were told that there were none available, which we found pretty hard to believe since the hotel parking lot was deserted and the only people checking in were a few others who had been on the same delayed flight. Overall - a decent cheap motel, but I was a little turned off about the smoking room issue since I had the impression our request was just being brushed aside so they didn't have to deal with changing our room.

  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank AmandaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionRenton, Manager at Clarion Hotel, responded to this review, August 15, 2008
Dear Valued Guest,

We appreciate the concerns you had regarding your check in process and the condition of you room. Entering a smoking room as a non-smoker can be very difficult to adjust to and have a pleasant nights rest.

The hotel has gone through new management and has converted the hotel to a 100% non-smoking hotel. The management strictly enforces this and any room that has been smoked in is taken out of inventory, aired out, and goes through a process of deep cleaning to make sure the next guest doesn't experience what you have.

I hope in the near future, you will consider us again the next time you come into the area. We have taken steps to improve the hotel's service, amenities and most of all guest satisfcation.

Regards,
MGMT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

252 reviews from our community

Traveler rating
    103
    62
    44
    23
    20
See reviews for
76
59
19
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hotels you might also like...
Travelers also viewed these Renton hotels
2.8 mi away
Quality Inn
Quality Inn
#8 of 12 in Renton
136 reviews
1.2 mi away
Hilton Garden Inn Seattle/Renton
1.2 mi away
Larkspur Landing Renton
Show Prices
Show Prices
Show Prices
1.2 mi away
SpringHill Suites Seattle South/Renton
1.7 mi away
Red Lion Hotel and Conference Center-Seattle-Renton
1.8 mi away
Extended Stay America - Seattle - Renton
Show Prices
Show Prices
Show Prices

Been to Clarion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Hotel

Property: Clarion Hotel
Address: 3700 E Valley Rd, Renton, WA 98057 (Formerly Best Value Inn)
Phone Number:
Location: United States > Washington > Renton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Renton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Clarion Hotel® is ideally located just minutes from many Seattle attractions and local points of interest. This Renton, WA hotel is close to the Valley Medical Center, The Museum of Flight, Pacific Raceways racetrack, downtown Seattle, the Seattle-Tacoma International Airport (also known as the Sea-Tac Airport) and the Space Needle building, which offers spectacular views from its observation deck 520 feet above the city.Spend a relaxing afternoon watching a baseball game at nearby Safeco Field ballpark, home of the Seattle Mariners. The entire family will enjoy miniature golf, go-karts, bumper boats, laser tag and much more at the Family Fun Center, located just one mile from the hotel. Spend the day shopping at Westfield Southcenter mall, which features more than 200 stores and 20 restaurants, located just three miles from the hotel.The surrounding area offers something for everyone, with a variety of entertainment venues, shopping centers and outdoor recreation, including golfing, fishing, boating and skiing. Several restaurants and cocktail lounges can be found in the vicinity. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, Choice Hotels, Reservation Counter, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Clarion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Renton
Renton Clarion
Clarion Renton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing