I recently stayed at the Redmond Marriott Town Center when I was in Seattle for a Microsoft event. The location honestly couldn't have been better as far as proximity and travel time to/from the Microsoft campus. It's just one exit down highway 520, so traffic really isn't much of an issue. The location is also great as Redmond Town Center is an outdoor shopping and entertainment center with a number of stores, restaurants, a movie theater, etc.
Unfortunately, despite the great location, I can't rate the Marriott that highly. Their rates are very expensive, service was poor (in my optinion), and as others have noted, they charge for EVERYTHING! When I arrived, I parked in the front drive (clearly marked "Guest Registration and Valet Parking") just to go check in. The valet immediately wanted to park my car, but I explained I was just going to check-in, then move to the parking garage. He seemed put off that I didn't just park in the garage (even though I had no which garage was for the hotel, etc.). I checked in, then had to go back to the valet to get a parking pass... why couldn't I just get that when I checked in... hmm? He still seemed ticked that I was self-parking, not valet, and was hovering like he expected a tip. (Do you tip the valet even when you don't use their services? Maybe I was suposed to.)
Room was nice, but nothing to write home about... very nice bed, but I'd expect that for a Marriott. The room seemed a little small, but not bad. The fitness center was a little small and, again, nothing special. Didn't check out the restaurant, because there were so many other choices, and Microsoft feeds visitors well anyway.
When I returned to my room after a long day Friday, I found that housekeeping hadn't even been to my room day. Bed was not made, no new towels, lights exactly how I left them, etc. For the price and class of the hotel, I was very upset. Immediately, the front desk staff tried to blame me -- "Did you have your privacy sign out?" they asked. I was leaving for dinner and told them when I returned, I expected the room to be taken care of. They didn't offer any futher compensation, but I did convince them to remove the Internet charges from my bill.
The location of this hotel can't be beat, but I would have a hard time recommending it before checking out others in the area. Parking is $8 daily for self-park (in a garage that's free during the day!), Internet is $10 daily. Staff was not friendly -- not rude, just not friendly. There's a Residence Inn (also a Marriott brand) directly behind the Marriott, which does not charge for parking OR Internet, has the typically Residence Inn breakfast and evening appetizers, all for the same rate I paid at the Marriott. Wish I would have known that first!
- Official Description (provided by the hotel):
- Please remove the word American Steakhouse next to SEAR in the description. SEAR is the name of the restaurant. Thank You ... more less
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- Also Known As:
- Redmond Marriott Town Hotel Redmond
- Marriott Redmond