The rooms are fairly acceptable. I was a bit disappointed with customer service in that I made a reservation and when I checked in, the room I reserved was not available. The hotel wanted me to rent an additional room at an extra cost since there were 3 individuals in my group. I was travelling with a child and did want to separate my family. I wrote a letter to the hotel manager about how disappointed I was with the hotel’s customer service representative. To date, I have not received a response from the Manager. It only goes to show that this hotel does not care about its clientele. Needless to say, I will not be staying there again.
- Official Description (provided by the hotel):
- Please remove the word American Steakhouse next to SEAR in the description. SEAR is the name of the restaurant. Thank You ... more less
- Reservation Options:
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- Also Known As:
- Redmond Marriott Town Hotel Redmond
- Marriott Redmond