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“A pleasant and impressive hotel”

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Silver Cloud Inn Redmond
Ranked #3 of 10 Hotels in Redmond
Certificate of Excellence
Reviewed February 22, 2006

The Silver Cloud Inn is superior in all respects and well worth a stay. Front desk staff are always willing to assist in a friendly and professional manner. The rooms are pleasant and the breakfast offering is superb. The indoor pool/jacuzzi area is very nice for swimming and relaxation, although for exercise the shallow pool is somewhat of a challenge. A small gym adjacent to the pool has five or six impressive workout machines.
Overall this hotel is a very pleasant place to stay, every aspect reflecting a cultivated concern for the comfort and convenience of its guests.

  • Stayed: February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank CaliforniaNative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 - 320 of 336 reviews

Reviewed August 30, 2005

I only stayed one night during a quick trip, but I was pleasantly surprised by the accomodations. The front desk staff was quick on the check-in and check-out, and had ideas about where I could walk (no car) for dinner. Wireless internet without an extra charge, a clean and comfortable suite with a roomy desk. Newspaper and breakfast buffet included.

  • Stayed: August 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank NJTraveller22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
North Bend, WA.
1
Reviewed July 11, 2005

I stayed at the Silver Cloud in May of 2005. To be honest, I was a bit disappointed in thier customer service. My reservation was messed up when I arrived and although it was fixed, it was a big fiasco. I probably won't stay there again.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDMONDGM, General Manager at Silver Cloud Inn Redmond, responded to this reviewResponded May 23, 2007

Dear Trip Advisor Member,

I realize it has been a while since you wrote your feedback and I apologize for the extremely late response. I am so sorry that you did not have a very good experience during your stay here a couple of years ago. I would like to take this chance to invite you to come back to our hotel and experience our improved services. Our front desk team has been undergoing continuing customer service training and we have also made improvements in our front desk operating system.

Aside from the improved services, we continue to offer our signature complimentary continental breakfast, complimentary high speed internet access (both wired and wireless), and complimentary shuttle service to anywhere within 5 miles of the hotel from Mondays thru Fridays.

We do hope that you will give us a chance to be of service to you again.

Thank you and we look forward to seeing you soon!

Sincerely,

LEAH MANNHALT
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Boise, ID
11
Reviewed March 29, 2005

I have tried to stay at the Silver Cloud Inn several times and each time I go, I keep thinking it will be better! Boy, I was wrong! This hotel is not for me, nor would I reccommend it to any of my friends.

  • Stayed: January 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REDMONDGM, General Manager at Silver Cloud Inn Redmond, responded to this reviewResponded May 23, 2007

Dear Trip Advisor Member,

I realize it has been a while since you wrote your feedback and I apologize for the extremely late response. I am so sorry that you did not have a very good experience during your stay here a couple of years ago. I would like to take this chance to invite you to come back to our hotel and experience our improved services. Our front desk team has been undergoing continuing customer service training and we have also made improvements in our front desk operating system.

Aside from the improved services, we continue to offer our signature complimentary continental breakfast, complimentary high speed internet access (both wired and wireless), and complimentary shuttle service to anywhere within 5 miles of the hotel from Mondays thru Fridays.

We do hope that you will give us a chance to be of service to you again.

Thank you and we look forward to seeing you soon!

Sincerely,

LEAH MANNHALT
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2005

What a lovely Hotel! Reasonably priced, clean, friendly, comfortable. I would recommend to anyone.

2  Thank NikiXO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2004

Very nice and well-run hotel. Rooms are large, well-maintained, clean, and include free high-speed internet access. Indoor pool large enough to actually swim in (not just splash around).
Staff is firendly and helpful. Pleasant lobby with fireplace.
For the price, it can't be beat. I've stayed here half a dozen times and it's my first choice when in Redmond -- which has quite a few good inexpensive hotels.

2  Thank Beauzeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2004

I've stayed at the Silver Cloud Redmond about 10x in the past couple years and am still pleased. I'm in my early 30s. Good breakfast, pool, internet terminal with printer (to print your boarding pass), clean rooms, good customer service, relatively cheap price, and convenient location make this consistently good lodging.

2  Thank Fun6549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Inn Redmond

Address: 2122 152nd Ave NE, Redmond, WA 98052-5520
Phone Number:
Location: United States > Washington > Redmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Redmond
#2 Business Hotel in Redmond
Price Range: $110 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silver Cloud Inn Redmond 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Silver Cloud Inn Redmond is located in the heart of Redmond's high-tech corridor just three blocks from Microsoft's main campus. Downtown Seattle is 12 miles away just across beautiful Lake Washington via floating bridge. Upscale shopping and dining options are within a few minutes from our Redmond hotel with the renowned Bellevue Square and Lincoln Square just 3 miles away and Redmond Town Center just 4 miles away. The complimentary Silver Cloud Breakfast is offered daily in addition to our fitness and business centers. The hotel has a year-round indoor pool and spa, and offers local area shuttles. Our brand new state-of-the-art fitness center is now open with all new equipment. ... more   less 
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Also Known As:
Silver Cloud Inn Redmond Hotel Redmond
Silver Cloud Hotel Redmond
Silver Cloud Redmond

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