Stay away from this hotel - it was a nightmare!!! I'm a travel agent and because we were coming to town for a Dog Show and it was on the list as a dog friendly hotel (10 dollar pet fee per night), I thought I would give it a try so I could possibly recommend it to my business travelers.
Oh - where to start! The staff were unfriendly and unhelpful when we were checking in, the room stunk of mold and the fruity air freshener they tried to cover it up with (there was one of those pop up raspberry air fresheners in the closet area), there was mold growing in the bathroom on the ceiling and the carpets were stained and horrible. The hotel is noisy because it's right on a freeway off ramp, there was no where to walk the dogs at all (no grass to be found with-in 2 blocks), and to top it all off - the air conditioner was broken! We spent a miserable night with a room that was 90 degrees all night and we had to spend the night with the window open because there was no one in the office past 11 pm despite their saying there is someone available all night (the office was locked and the light was off). When we complained the next morning - we were told we just had the settings wrong on the vent (we didn't - we had tried all the settings throughout the long, hot night) and taht we could have called to request a fan! They refused to credit us any money back and when we asked to have someone go check it out - they completely "freaked out" about the dog hair on the floor! We told them we were not staying any longer because of all the problems and that they were definitely NOT pet friendly (we pointed out that the dog had slept in a crate all night so the only hair on the floor was from us taking him in and out all night because it was so hot in the room - and the extra vacuuming is what you pay the pet fee for). The whole thing was one long nightmare!! Do your self a favor and stay way from this horrible hotel!!!
- Official Description (provided by the hotel):
- Recently updated, clean, affordable, and convenient! Next to the Western WA Fairgrounds! ... more less
- Reservation Options:
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- Also Known As:
- Motel Puyallup Hotel Puyallup