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“40-minute Wait for lunch”

Farm 12 Restaurant & Events
Ranked #210 of 303 Restaurants in Puyallup
Description: Farm 12 is a restaurant and event center located in Puyallup, WA. 100% of our profits go to charity.
Restaurant details
Description: Farm 12 is a restaurant and event center located in Puyallup, WA. 100% of our profits go to charity.
Reviewed 5 weeks ago

When we entered Farm 12 at 12:30pm on Martin Luther King's holiday, we were surprised at how loud the crowded restaurant was. We would have had difficulty talking across the table. Once it is that loud, everybody has to speak louder to be heard, just adding to the problem. The noise level was uncomfortable.

Our second surprise was that there was a 40 minute wait to be seated, and we heard from our friends that service was slow. We envisioned a 60 minute or longer wait just to get food. We could not wait that long and left.

We went to another restaurant, were surprised to be seated immediately and were surprised to have our food served within 10 minutes.

Date of visit: January 2020
Thank PacNWTraveler72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farm12Restaurant, Marketing at Farm 12 Restaurant & Events, responded to this reviewResponded 3 weeks ago

With the holiday and no school on Martin Luther King Jr. Day, we had an incredibly busy day! Lunch service is typically our busiest time, and this day was no exception. It was one of the busiest days on record for our restaurant, and we had lots of families here. The noise level was unusually loud and the service was slower than usual, but we did our best to manage the crowd. Thank you for your feedback. We are strategizing on ways to help minimize the noise on busy days. We hope you'll try us again on a slower day, so we can have the opportunity to serve you and you can try our food!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed January 15, 2020

Had a lunch meeting here and was very disappointed. It doesn't appear the restaurant is prepared for more than a few people, much less a large lunch gathering. It took two hours for everyone in our group to receive their food. Every 10 minutes or so they would bring in another dish or two. So over the course of two hours we got to watch each other eat. Maybe the meatloaf sandwich was good, or maybe not. By the time I got it,I just wanted to leave. But all that did was start the wait to pay game that lasted another 30 minutes. Ended up having to take the afternoon off, when it was only supposed to be a lunch meeting.

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank BillY540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farm12Restaurant, Marketing at Farm 12 Restaurant & Events, responded to this reviewResponded 3 weeks ago

Thank you for your feedback! We apologize that your lunch service was so slow. It is our standard to not seat guests until we are able to provide them with exceptional food and service. This experience should never happen. Food is meant to be enjoyed together! We would appreciate the opportunity to speak with you further about your experience and have the opportunity to make this right. Please don't hesitate to call our restaurant and ask to speak with a manager.

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