My wife daughter and I stayed at NW motor Inn 6 days during a moving transition. We were relieved to see the price about $100 cheaper than other local places per week, but we soon realized why. One of the most disgusting places we have ever stayed by far. This was another "no smoking" room that smelled TERRIBLY of smoke, bedding had cig. burns in it, shower floor was cracked in several places and SHARP, sink faucets leaked onto the counter and the floor. Right next to a busy and loud road at all times of the day.
As if this wasn't enough to warrant a 1 star review - FOUR times during our 6 days there, the ENTIRE buildings fire alarm system went off. It was a deafening high pitched noise, non stop for hours at a time. The first time this happened was our 2nd night, at 3:30 AM, until about 6 AM. Nobody at the front desk or reception had a clue what was wrong or how to fix it. No fire dept. was ever called or contacted as there was no fire - they came to the conclusion it was just errors in their system. Lucky for us, that lovely error happened 3 more times over the next few days - resulting in almost no sleep for the duration of our stay. We have a 9 month old daughter - and those alarms made her cry and panic more than anything I had ever seen.
Frequently, around 6-7 AM, cars would sit in the parking lot (right near everyone's windows) and honk there horns for 45 minutes at a time...I assume to try and get someone to hurry up?? But for the love of God, have some common courtesy....at 6 AM, just because you are up and in a hurry doesn't give you the right to wake up an entire building. Get off you lazy @$$'s and walk to whoever you are honking at!!!!!
After all the sleepless nights and disturbances, we figured we could at least get a discount or partial refund - but nothing at all was offered, not even an apology. Even when it came down to checkout day, we had to wait for our friend to show up with his truck and he didn't get off work until 3 PM (11 am is checkout, NO exceptions) They had the nerve to charge us $65 to stay the extra 4 hours!!! After already paying for a week, they couldn't even give us the weekly rate for the extra time. Had to charge us for a full day.
This place is hell on earth. Chaotic, loud, filthy, and the least helpful staff I've ever encountered anywhere. Do not expect ANY sleep here. Unfortunate that 1 star is as low as I can rate this terrible nightmare of a place.
AVOID AT ALL COSTS - YOU HAVE BEEN WARNED
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